COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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Supervisor, Billing

  • Job ID: 895731310
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Western Maryland
  • Department: Physician Bills
  • Location: 12501 Willowbrook Rd, Cumberland MD 21502
  • Union Position: No
  • Salary Range: $22.06 to $38.18 / hour

Description

UPMC Western Maryland is seeking a  highly motivated Billing Supervisor to oversee the Physician Billing Team. The Billing Supervisor directs the day-to-day operations of their functional areas. The individual must be results-oriented and effectively manage the staff and the systems to access, identify, report and resolve the system business issues/needs. Must be able to function in a high-pressure environment and effectively lead the staff through issues /problems. Must be extremely dependable, professional, have strong interpersonal skills, be an excellent communicator, maintain the ability to prioritize the workload, and constantly develop the staff. The supervisor must also be able to minimize the risk to UPMC and constantly be working towards process improvements to minimize problems. The Supervisor typically works daylight hours Monday-Friday with flexbility to support department needs. 

Responsibilities:

  • Ensure all staff members perform in accordance with system-wide competencies behaviors and maintain departmental productivity levels and compliance with quality standards.
  • Assist in providing training to staff on compliance related responsibilities and monitor employees' compliance related activities. Review and update policies and procedures for the prompt and accurate billing and follow-up of accounts. Continuously audit staff performance for quality/compliance.
  • Manage the assigned book of business and ensure that goals are achieved. Plan and organize resources (e.g., people, equipment, and supplies) to meet unit goals.
  • Assist in providing training to staff and identify opportunities to enhance their knowledge. Assist in recruitment of new personnel and evaluate employees under own supervision.
  • Maintain open, ongoing communication with other departments, payers, vendors, etc. to promote a positive customer service environment.
  • Demonstrate effective leadership skills. Ensure adequate staffing coverage of different functions within department and that tasks are completed within a timely fashion. Demonstrate effective time management skills and ability to prioritize duties and effectively manage workforce.
  • Use root-cause analysis of processes resulting in failure to achieve departmental and individual goals. Identify problems, define alternatives, and recommend practical, efficient solutions.
  • Keep abreast of all healthcare changes and third-party payer regulations. Develop and implement controls in assigned functional areas. Develop a consistent process for review of their functional areas and establish aggressive, but realistic, standards and expectations.

 

Qualifications

  • BS in healthcare administration, finance, or related field and 1 year of healthcare billing, registration, or patient business services
  • OR HS/Equivalent and 3 years of healthcare billing, registration, or patient business services,
  • OR equivalent combination of education and experience required
  • Experience with third-party payer guidelines, billing practices and reimbursement practices are preferred.


Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.  

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   Current UPMC employees must apply in HR Direct