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Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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Practice Manager

  • Job ID: 847958608
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Community Medicine Incorporated
  • Department: 57176 ZCPSH Greenville Medical Ctr
  • Location: 90 Shenango Street, Greenville PA 16125
  • Union Position: No
  • Salary Range: $25.54 to $43.74 / hour

Description

UPMC Community Medicine is seeking a full-time Practice Manager to support Greenville Medical Center in Greenville, PA!

The Practice Manager is responsible for directing, supervising, and coordinating staff and operations at physician offices and clinic sites in order to provide quality, cost-effective care.
 
Responsibilities also include, but are not limited to, oversight of the Patient Services, Medical Assistant, and Administrative staff, ordering office and medical supplies, managing employee relations and recruitment activities, billing and clinical operations for primary care and specialty care offices and overseeing overall day-to-day operations.
 
The ideal candidate for this position will have previous management experience in a physician offices. A working knowledge of EPIC is strongly preferred, while exceptional communication, organization, and multitasking skills are vital to this role.

Responsibilities:

 

  • Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
  • Manages all functions of the financial and patient management system at physician offices.
  • Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
  • Integration of new physicians into CMI practices.
  • Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
  • Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
  • Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
  • Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
  • Identifies and resolves work problems to ensure quality patient service.
  • Communicates effectively with senior management and physicians providing regular updates on operations.

 

Qualifications

  • Bachelor's Degree in health or business administration and three years of office management experience including one year in a health care organization. OR
  • Master's Degree in health or business administration and 1 year of office management experience including one year in a health care organization. OR
  • Associate's Degree in health or business administration and 8 years of office management experience including one year in a health care organization.OR
  • High School Diploma and 8 years of office management experience including one year in a health care organization.


Licensure, Certifications, and Clearances:

  • Act 34

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.  

UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct