Description

UPMC in North Central Pa is currently hiring for a Limited Casual Registered Nurse (RN) for the Telehealth Triage Department.

Purpose:
Works from a multi-line centralized communication center, offering triage and health information to patients by prioritizing incoming calls based on clinical acuity. Responsible for assessing the needs of the patient, developing a care plan based upon phone triage assessment, and directing patients to the appropriate healthcare provider/facility if required.

Responsibilities:

• Provides patient education regarding disease management and medications, and anticipatory guidance and counseling.
• Provides healthcare recommendations based on assessment of patient needs using approved protocols.
• Processes prescription refills
• Know and follow all organizational/departmental policies/procedures
• Assesses patients by eliciting a focused health history.
• Documents accurately all call inquiries, communicating complex triage calls with Director and/or physician, and takes verbal orders.
• Assists with statistical data collection
• Assume responsibility for personal development and education.
• Provides healthcare information to patients through telecommunications media using the nursing process.
• Communicates with other departments and pharmacies regarding patient needs, as necessary.
• Orders labs/testing and schedules appointments with the office as needed.

Qualifications

• Certificate in Nursing required.
• 3 years of experience as a Staff RN required.

Licensure, Certifications, and Clearances:

• Registered Nurse licensure in the Commonwealth of Pennsylvania required
• Cardiopulmonary Resuscitation (CPR)
• Registered Nurse (RN)
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

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