Description

Are you looking to establish a fulfilling, hands-on healthcare career while elevating the experience of patients? As a Care Attendant/Telesitter with UPMC, you'll make a meaningful difference on our team by working with our Life Changers to provide high-quality patient care! Build relationships with patients as you help them find comfort in a safe environment. With a premier benefits package and endless opportunities for growth, check out our Care Attendant position today to see how you can make a difference with UPMC!

UPMC Presbyterian is seeking a full-time Care Attendant/Telesitter to support the Resource Unit at UPMC Presbyterian Hospital!

Care Attendants will work rotating 12-hour shifts, which include daylight, evening, overnight, weekend, and holiday shifts. Full-time benefits and training will be provided! Care Attendants in the Resource Unit float to various units depending on department need and experience, which results in an additional 10% differential on top of the standard pay!

Care Attendants provide limited patient care support and observation services under the direction of nurses and/or physicians to ensure that the highest degree of quality patient care is maintained at all times!

Responsibilities for this position include, but are not limited to, maintaining a safe patient environment, performing safety checks, keeping patient rooms clean, and interacting with and attending to patients and families on a regular basis. Additional tasks include providing fall prevention, observation, bed making, and ADLs (bathing, feeding, transporting, toileting, ambulating, turning/repositioning).

Responsibilities:

• Provides observation and direct patient care as directed by the RN including, but not limited to, activities of daily living such as bathing, feeding, transporting, toileting, and ambulating, as well as turning and repositioning patients.
• Maintains an environment conducive to patient safety and recovery including, but not limited to, completing safety checks, keeping the patient room clean and organized, cleaning patient-specific equipment, changing bed linens, and emptying linen hampers.
• Acquires and distributes supplies and equipment to facilitate patient care delivery including, but not limited to, performing messenger functions, ordering, charging/crediting supplies, setting up patient care equipment within the scope of the Care Attendant position, and stocking patient rooms and unit supply areas.
• Delivers patient nourishments, fills water pitchers, and distributes patient mail.
• Provides feedback to the RN regarding patient care and reports changes in patient status.
• Completes clerical functions as needed by department.
• Constructively receives feedback and direction.
• Identifies and communicates learning needs to the direct supervisor, and takes action to improve knowledge, skills, and performance.
• Demonstrates understanding of cultural diversity, horizontal violence, and impairment in the workplace.
• Cares for patients and self by supporting safety in the workplace.
• Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation, and commitment to patients and colleagues.
• Ensures equipment malfunctions are reported to the appropriate department.
• Contributes to universal patient activities including, but not limited to, responding to telephones, assisting with meal trays, and accompanying patients during transport.
• Complies with safety policies and procedures, including standard precautions and understanding policies and procedures for blood-borne pathogen exposure.
• Strictly adheres to all policies and practices relative to patient care and hospital-related information.
• Responds within the scope of the Care Attendant role to emergent situations.
• Provide one-on-one companionship/supervision with patients.
• Performs other duties, as assigned.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned this job. They are not exhaustive lists of all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with the job.

Qualifications

• High School diploma or equivalent.
• Successful completion of UPMC Care Attendant-Telesitter training programs.
• Knowledge of body mechanics and transfer techniques.
• Ability to effectively communicate both orally and in writing.
• One year of experience in a hospital environment preferred.

Licensure, Certifications, and Clearances:
Cardio Pulmonary Resuscitation OR Basic Life Support. CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.