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Program Manager | Western Psychiatric Hospital

Description

Purpose:
The Program Manager will be responsible for the administrative and clinical leadership and direction of two departments at Western Psychiatric Hospital. This includes the conceptualization, organization, and implementation of the programs. The Program Manager will be responsible for coordinating the overall direction of the programs in collaboration with all other supervisors.

The Program Manager will be supporting the Center for Eating Disorders (CED) and the Atrium (ATR) departments. The CED department located on the 7th floor of the hospital is a 10-bed inpatient program for adults and adolescents with eating disorders ranging in age from 14 to 60 years. The Atrium department located on the 13th floor in the hospital is a 15 bed is psychiatric unit specializing in the treatment of Trauma/PTSD patients and mood and anxiety disorders.

Responsibilities:

  • Monitor program productivity on a regular basis.
  • Conducts individual evaluations of staff performance within the set time period.
  • Supervise training and orientation to all new staff and ongoing training to current employees as per Regulations.
  • Provide clinical/administrative supervision to supervisors, and other program staff as needed on a weekly basis.
  • Conducts all hiring, promotions, and disciplinary action for program staff.
  • Oversee, direct, and coordinate all day-to-day functions of the program. Manage both clinical and administrative issues related to service delivery with other Program staff.
  • Conduct interviews with candidates and review potential employees with a Human Resources representative.
  • Work collaboratively with Clinical Administrator to develop and expand the program to meet the needs of the target population as it corresponds to the overall vision of UPMC/WPIC.
  • Conducts an evaluation of program goals from previous year, identifying accomplishments and areas of need to be used in strategic planning for the next fiscal year.
  • Demonstrates compliance with Program and Institute policies and procedures.
  • Provides or coordinates effective group training and individual supervision for all program staff.
  • Work directly with the Department of Human Resources (HR) to screen candidates for positions within the program.
  • Develops, monitors, and maintains the Program within the proposed budget
  • Participate in WPIC meetings and outside agency meetings as deemed necessary by supervisor.
  • Manage and oversee the flow of clinical paperwork related to service delivery.
  • Manage programmatic issues related to all services. Monitor and manage all cases that are either entering or are currently in services.
  • Defines annual strategic goals, which coincide with the mission of the service line and WPIC.
  • Develops outcome procedures demonstrating program effectiveness.
  • Develops procedures and a reporting structure to measure quality of care.

Qualifications

  • Master’s Degree in a human services field with a minimum of five years’ experience in a mental health setting.
  • At least two years supervisory experience preferred.
  • Clinical experience in a psychiatric setting with knowledge of psychiatric assessment, diagnosis, family, individual and group treatment.

Licensure, Certifications, and Clearances:
License in Social Work or Psychology preferred.

CCM training is required within 30 days of hire and annually thereafter

  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Act 31 Child Abuse Reporting
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance

UPMC is an Equal Opportunity Employer/Disability/Veteran

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

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   Current UPMC employees must apply in HR Direct