COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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Surgery Scheduler

  • Job ID: 081577171
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: University of Pittsburgh Physicians
  • Department: 64851 POP28 Thoracic Surgery
  • Location: 200 Lothrop St, Pittsburgh PA 15213
  • Union Position: No
  • Salary Range: $16.86 to $26.56 / hour

Description

University of Pittsburgh Physicians is hiring a Full-Time Surgery Scheduler in Oakland (Pittsburgh, PA)!

In this position you would be supporting the department of Cardiothoracic Surgery, office of Dr. James Luketich, Chairman. Responsibilities would include scheduling patients for clinic, scheduling outpatient testing, obtaining insurance authorizations, and scanning documents. EpicCare experience is preferred, but not required. 

Hours are Monday to Friday from 8:00am to 4:30pm. No nights, weekends, or holidays required! This position is located at UPMC Presbyterian in Oakland.

Purpose:
Coordinate and schedule patients for in-patient and outpatient surgical procedures. Assist the surgeon and the administrator in promoting, developing, and monitoring all aspects of operations.

Responsibilities:

  • Work directly with the department to troubleshoot procedural and operations issues.
  • Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
  • Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
  • Coordinate cases and communicate with hospital personnel to obtain approval for hospital admissions.
  • Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
  • Ensure that informed consents are signed.
  • Provide patients with pre and postoperative instruction according to service specific guidelines.
  • Coordinate patient education seminars and schedule physicians accordingly.
  • Collect data for research study.
  • Schedule pre-screening exams, diagnostic testing, post-operative appointments, and surgical cases for all patients.
  • Ensure all billing and insurance information is current and accurate.
  • Complete special projects as assigned.
  • Act as liaison between patients and referring physicians.
  • Obtain pre-certification and/or referral prior to the date of the procedure.
  • Coordinate and track internal and external marketing efforts.
  • Attend and schedule department meetings.
  • Answer and respond to all incoming telephone inquiries regarding surgery and provide educational material, both verbally and through printed materials.
  • Organizes outside radiology films: Follows process to download outside discs onto stentor or has outside radiology jacket made for outside films.
  • Responsible for verifying and updating referring physician information in Epic Care through the Epic Hierarchy Form.
  • Prepare and send new patient packets to patients.
  • Assist in the training of new employees.
  • Assist in clinic with tasks to ensure proper clinic flow.
  • Responsible for scanning patient information into Epic Care according to the Scanning Rubric
  • Attend patient clinics and manages phones and flow of patients, obtains patient related reports as needed.
  • Assists nurse coordinator/mid-level provider/MD with reviewing final radiology reports from outpatient clinics.
  • Document all conversations in EpicCare.
  • Schedule all appointments for clinic patients, coordinates arrival of all materials (tests, films, etc.) for each visit. Schedule new patients within 72 hours of initial call to Department
  • All telephone calls will be returned by the end of the business day and within 24 hours.
  • Coordinate and monitor patient follow-up through Epic Recall and according to the Department of Cardiothoracic Surgery Recall Policy Guidelines.

 

Qualifications

  • High school diploma or equivalent required.
  • Completion of a medical assisting program or 2-4 years experience in a medical field.
  • Proficiency in medical terminology preferred.
  • General knowledge of computer software and practice management databases is essential.
  • Knowledge of the Epic practice management programs preferred.
  • Strong organization, time management and interpersonal skills. Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees.
  • Ability to deal compassionately and professionally with patients is essential.
  • Work independently and possess sound decision-making skills.
  • Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures.
  • Ability to prioritize work demands.
  • Ability to consistently maintain confidentiality with regards to all job assignments and related information.


Licensure, Certifications, and Clearances:

  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

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   Current UPMC employees must apply in HR Direct