COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

Access Lead, 3 - 12 Hour Shifts

  • Job ID: 091624095
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Three 12 hour shifts, Rotating
  • Shift: Rotating
  • Facility: University of Pittsburgh Physicians
  • Department: Shadyside Urgent Care
  • Location: 5231 Centre Avenue, Pittsburgh PA 15232
  • Union Position: No
  • Salary Range: $16.86 to $26.56 / hour


UPMC Urgent Care at Shadyside is hiring an Access Lead to join their team! This position has rotating hours consisting of three 12-hour shifts from 8:00 a.m. to 8:00 p.m. It will rotate through weekends, weekdays, and holidays. You will typically work two weekend shifts per month. This position will require travelling between Pleasant Hills Urgent care and Shadyside locations. 

Every day is different at Urgent Care, fast paced with a wide variety of patients and patient needs.  The Lead role combines front line hands on responsibilities as well as opportunities to help colleagues improve accuracy and efficiency. The staff in this position provide the entry experience for patients.  Courtesy, kindness & friendliness set the stage for a great patient experience!


  • Adds patients to schedule; collects and verifies demographic & insurance information.
  • Reviews/corrects registrations to allow bill to drop and for training/feedback to other staff.
  • Periodic responsibilities include requesting monthly templates for providers, monthly alarm testing, requests templates for providers, etc.
  • Places orders for general office supplies. 



  • High school diploma or GED and three years of experience in a related fiscal/admissions/registration function, or Associate degree and one year experience; or an equivalent combination of education and experience required.
  • Medical terminology, third party health care coverage experience and strong understanding of managed care regulations are required.
  • Strong interpersonal, organizational and communication skills and be able to remain professional and courteous when dealing with sensitive issues and stressful circumstances.
  • Knowledge and skills necessary to provide care and/or interact appropriately with all ages of patients. Possess the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs. 

Licensure, Certifications, and Clearances:

  • Act 34
  • Act 33
  • Act 73

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Security Alert

We are aware of scams targeting UPMC and other large companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates' personal information. Please note that UPMC will not communicate with candidates through third-party email services like Gmail or Yahoo. While some interviews may take place via a video conferencing service, UPMC Talent Acquisition will not conduct interviews via Skype or Google Hangouts. UPMC will never ask for or disburse funds during the recruitment process. If you are hired into a role with a sign-on bonus or similar incentive, funds will be paid to you by UPMC after your start date.

If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.