Description

Are you a transformational leader with experience in hospital quality improvement and infection prevention?

UPMC St. Margaret is the place for you! UPMC St. Margaret is on their journey to their fourth ANCC Magnet designation and in 2021 was designated by CMS as a 5 star hospital and achieved their sixth Leapfrog Safety Grade A.

The Quality Manager will oversee hospital quality improvement and infection prevention related activities having 4 direct reports.

Purpose:
Responsible for managing and performing functions related to operations in the Quality department. The manager facilitates and manages new and ongoing projects it the Quality area.

Responsibilities:

• Demonstrates expertise in regulatory/state/federal requirements for reporting.
• Presents materials related to quality and performance improvement
• Uses measurement and analytics skills to identify areas of improvement.
• Leads change and provide oversight of project management.
• Partners with hospital leaders to implement change.
• Demonstrates strong project management skills by prioritizing and balancing multiple projects simultaneously.
• Leads and engages teams across the organization and interact with all levels of executives.
• Manages resources to support quality monitoring and performance improvement activities.
• Actively participates in the development and management of the department budget.
• Applies best practice knowledge to improvement efforts.
• Acts as the lead in absence of the director.
• Exhibits knowledge of the fiscal implications of quality outcomes.
• Direct supervision of staff or large scale initiatives and or projects.
• Assigns quality department support personnel for quality activities.
• Strategizes and carries forward quality and performance improvement agenda.
• Demonstrates expertise in PI/CQI and with methods such as lean, Toyota and/or Six Sigma.

Qualifications

- Bachelor's degree in relevant field required

- Master's degree, or UPMC approved certification, or completion of 2 years in a 4 years Bachelor's to PhD/DNP program required

- Minimum of 7 years related healthcare experience required- Ability to establish and maintain positive, caring relationships with executives, managers,, physicians, non-physician providers, ancillary and support staff, other departments, patients/families.

- Ability to work productively and effectively within a complex environment, handle multiple changing priorities and specialized equipment.

- Exemplary critical thinking, analytical and problem solving abilities required as related to various aspects of patient care.- Demonstrates a progressive leadership track- Skilled in Microsoft office and other data applications

- Mobility and visual manual dexterity. Physical stamina for frequent walking, standing and lifting.

Licensure, Certifications, and Clearances:
National Certification Preferred
 

• Registered Nurse (RN)
• Act 34


• UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.