COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

Systems Analyst - Intermediate

  • Job ID: 135892853
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Corporate Information Services
  • Department: HPLAN HealthPlaNET IT
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $32.08 to $48.74 / hour


At UPMC, we’re all here for the same reason — to make Life Changing Medicine happen. Join our team and you will play a unique and important role in our mission to change healthcare for the better. 

Why Join UPMC? 

We don’t just take care of patients — we take care of our team, too. And we have the data to prove it. In addition to the benefits you’d expect from an industry leader you can expect: 

  • AWARD-WINNING WORKPLACE: Ranked #1 for Best Places to Work for Women & Diverse Managers by Diversity MBA. 
  • A recent study showed that UPMC benefits are 20% higher in value than other healthcare providers in our market. 
  • Competitive pay 
  • Tuition reimbursement 
  • Opportunities to grow in your career at UPMC 

Our Corporate IT team is immediately hiring for a Systems Analyst-Intermediate (Technical Writing).  Under the general direction of the management team and senior staff, a the Systems Analyst – Intermediate will author, edit, and review product documentation. In this role, you’ll work with internal resources, interview software developers, and attend agile meetings to gather, write, and publish technical information for HealthPlaNET users. You’ll produce a variety of top quality user documentation such as Help Files, User Manuals, Release Notes, What’s New Guide, and Known Issues to explain technical concepts in a more understandable way to end-users.


  • Excellent command of grammar, punctuation and show great attention to detail.
  • Create content free of careless mistakes and that is clear, concise, accurate, and easy to understand. Rewrites should be at a minimum.
  • Ability to manage the work load for multiple teams and stay on track with established timelines and deadlines.
  • Ability to work with a wide variety of colleagues and have a good understanding of the product you are writing about to write accurate content.
  • Ability to work on more complex projects.
  • Have command of technical terms and vocabulary commonly used.
  • Adhere to the Style Guide and Microsoft manual of style when creating and reviewing existing content.
  • Perform peer reviews of user documentation for accuracy and adherence to established processes and style guide.
  • Look for ways to improve existing processes or establish new processes that will benefit the team and enhance user documentation.
  • Require less supervision to ensure work is staying on track and performance is meeting expectations.
  • Have a solid knowledge on the tools used to create user documentation and become a resource that associate team members can come to for guidance and answer to questions regarding these tools.
  • Have a solid understanding of the documentation processes and become a resource that associate team members can come to for guidance and answer to questions regarding these processes.
  • Take ownership of your role and responsibilities and initiate communication with Lead/Manager as appropriate.
  • Represent the documentation team during meetings and intervene as necessary for guidance and clarification.
  • SDLC (System Development Life Cycle)Have an intermediate understanding of the application development life cycle. Ability to apply those principles to day to day work
  • Review and validate functionality of application upgrades and implementations. Report back on any problems. Identify new functionality and/or hardware requirements as assigned. Ability to create test plans.
  • Create and review existing training documentation. Facilitate high-level user training sessions independently.
  • Create and contributes to project tasks and milestones. Update all project management and time tracking tools accordingly. Ability to take full ownership of a project.
  • Maintain data quality at all times.
  • Write, analyze and make modifications to reports either independently for basic requests or under the direction of more experienced team members for more complex requests.
  • Maintain confidentiality of sensitive information at all times.



  • Typically has 2+ years experience with modern technology and application support through education or practical experience.
  • Highly driven and self-motivated to meet expectations.Ability to work independently and in a team based environment
  • Demonstrates thorough understanding of information technology fundamental tools and concepts (SDLC) of one of the information technology professional disciplines and applies that understanding to make independent practical contributions to IT work within a UPMC department or function.
  • Completes on-going training on-the-job, through courses, self-study, certifications and/or advanced degrees to maintain and enhance technical and business capabilities.
  • Additionally, this position may be required to maintain a stand by status as part of a rotation within the team. This requires 24 hours per day, 7 days per week availability during the stand by period.
  • The frequency varies based upon the number of colleagues in the rotation.

Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct