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UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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Crisis Technician I - Safe Harbor (Casual)

  • Job ID: 127585634
  • Status: Casual
  • Regular/Temporary: Limited
  • Hours: Primarily weekends, flexibility on shift
  • Shift: Variable
  • Facility: Mon Yough Community Services
  • Department: Crisis Residential Unit
  • Location: 2560 W 12th Street, Erie PA 16505
  • Union Position: No
  • Salary Range: $14.66 to $22.24 / hour

Description

The Crisis Technician I will assist in consumer services for those individuals experiencing mental health crisis’s. They will maintain a warm, friendly and hospitable environment. The Crisis Technician will answer questions, obtain clinical information and documentation of all duties previously mentioned. The Crisis Residential Unit is a short term, 8 bed residential program focused on diverting individuals from inpatient hospitalization.  We serve up to 600 people a year for a typical 5 day stay. 
 
The ideal candidate will have prior experience in crisis management and should be detail orientated, team orientated and be able to accommodate varying shifts that will consist primarily of weekends. The dress code is business casual. This is a casual position.

Responsibilities:
  • Provide assistance with ADLs, hygiene and laundry as needed.
  • Participate in interdisciplinary activities such as staff meetings.
  • Act as a member of the recovery team to provide direct care to individuals and families of the walk-in & structured residence based on CSSP principles, recovery and rehabilitation model of care.
  • Use motivational interviewing with Consumers in a crisis office/residential setting.
  • Manage crisis situations effectively using positive approaches.
  • Participate as member of a multidisciplinary treatment team, working in conjunction with crisis care staff, program staff, and physicians and participate in the development and implementation of treatment plans.
  • Meet standards for documentation and completes all required paperwork.
  • Maintain the therapeutic milieu, including safety.
  • Provide supportive counseling to promote consumer stability by utilizing a person centered, strength based model of intervention.

 

Qualifications

  • High school diploma or equivalent.
  • B.S. degree preferred.
  • Crisis experience preferred.
  • Consistent ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies.
  • Provide direct total physical care to unpredictable, potentially violent mentally ill residents including lifting, supporting, running toward or away from areas where problems are occurring, and pushing or pulling equipment.
  • Excellent interpersonal relations and disposition that is warm, friendly, caring, kind, and hospitable toward consumers and colleagues.
  • Ability work efficiently and independently in crisis setting.
  • Ability to work collaboratively within a multidisciplinary team.
  • Ability to work under stress, with an unpredictable consumer flow.
  • Flexible schedule; rotating shifts.
  • May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.

Licensure, Certifications, and Clearances:
  • Applied Suicide Intervention Skills Training
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal
 
UPMC is an Equal Opportunity Employer/Disability/Veteran
 
***Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.***

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   Current UPMC employees must apply in HR Direct