Description
UPMC is hiring a Surgery Scheduler to support their Urology department in Pittsburgh, PA! This position is based out of the Kaufmann Building building on 3471 Fifth Ave, Pittsburgh PA 15213. This is a Daylight position, with hours of 8:00am-4:30pm or 7:30am to 4:00pm. The Surgery Scheduler will schedule appointments and facilitate the coordination care of Urology patients.
Parking is typically at the South Lot or Second Ave.
Responsibilities:
- Work directly with department to troubleshoot procedural and operations issues.
- Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
- Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
- Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
- Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
- Ensure that informed consents are signed.
- Provide patients with pre and postoperative instruction according to service specific guidelines.
- Coordinate patient education seminars and schedules physicians accordingly.
- Collect data for research study.
- Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
- Ensure all billing and insurance information is current and accurate.
- Complete special projects as assigned.
- Act as liaison between patient and referring physicians.
- Obtain pre-certification and/or referral prior to the date of the procedure.
- Coordinate and track internal and external marketing efforts.
- Attend and schedule department meetings.
- Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.
Qualifications
- High school diploma or equivalent required.
- Completion of a medical assisting program or 2-4 years experience in a medical field.
- Proficiency in medical terminology preferred.
- General knowledge of computer software and practice management databases is essential.
- Knowledge of the Epic practice management programs preferred.
- Ability to deal compassionately and professionally with patients is essential.
Licensure, Certifications, and Clearances:
- Act 34
- UPMC is an Equal Opportunity Employer/Disability/Veteran
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Our Values
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