COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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   Current UPMC employees must apply in HR Direct

Emergency Department Patient Services Representative

  • Job ID: 196672111
  • Status: Casual
  • Regular/Temporary: Limited
  • Hours:
  • Shift:
  • Facility: Corporate Revenue Cycle
  • Department: Rev Cyc Patient Arrival
  • Location: 215 East Water Street, Muncy PA 17756
  • Union Position: No
  • Salary Range: $16.84 to $25.30 / hour

Description

UPMC Corporate Services is hiring an Emergency Department Patient Services Representative to support patient registration at UPMC Muncy

This is a casual opportunity with a minimum of 8 hours a week with the opportunity to pick up additional hours as needed. Hours will predominantly be 11:00 pm-7:00 am shift but may be asked to cover other shifts based on department need. Must be open to various days, rotating weekends and holidays. In this role you will also be cross-trained at UPMC Williamsport.

An Emergency Department Patient Services Representative is responsible for welcoming patients upon arrival and promoting the usage of new and emerging consumer-friendly technologies. In this role, you will educate patients on their copayments and financial obligations, collect payments when applicable, as well as connect patients to financial advocacy resources when appropriate. You will also work to update patients’ demographics and insurance coverage information, collect consent signatures and promote an overall culture of service excellence. 

  
We are seeking candidates with a strong customer service background and a desire to be empowered to ensure a positive experience during a patient's visit to a UPMC Hospital
 
Responsibilities:
Your typical day will be working with patients and family members as they come into the Emergency Room. You will be one of the first UPMC team members they interact with to get checked in. As part of that process you will:
  • Obtain or update necessary demographic and insurance-related information.
  • Confirm insurance eligibility
  • Collect and record patient payments including co-payments, co-insurance, and deductibles Obtain applicable signature for consent to treat and financial responsibility, along with signatures on any required forms

 

 

Qualifications

Completion of High School graduate or equivalent. 

Licensure, Certifications, and Clearances:

  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more. 

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At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct