COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

Payment Specialist I

  • Job ID: 197996839
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Pinnacle Health Support Services
  • Department: Free Care General IP
  • Location: 1200 Camp Hill Bypass, Camp Hill PA 17011
  • Union Position: No
  • Salary Range: $16.28 to $24.44 / hour


Accurate data entry, balance and post payments/denial/correspondence for all designated UPMC entities. Also assigned to prepare all documentation related to receivables or transfers as required by the department, and to image paper documents.


  • Understand payment posting and the relationship between co-pays, deductibles, co-insurance, allowances and payments so that the account balance is accurate after payment is posted.  Consistently meet departmental productivity standards as set by management.
  • Ability to navigate on the various payer websites.
  • Maintain a variety of entry-level system generated work queues on a daily basis.
  • Recognize Bad Debt transactions and supply proper documentation to ensure bad debt payment is posted accurately into any and all patient billing systems or legacy master spreadsheets.
  • Apply undistributed payments on any and all patient billing systems, following established guidelines.  Understand how to scan and record payment and denial data to image to the imaging system. Know how to delete a mis-scanned batch. Log all work so that it can be balanced the next day.
  • Prepare documentation for payments that must be transferred to another UPMC entity, or refunded to payer. Ensure accurate posting of payments that belong to another UPMC entity or prepare appropriate documentation so that funds can be transferred or refunded.
  • Once bank deposit and payments are in balance, provide summary to cash accounting staff to make entries.  Post and/or code non-cash data accurately by selecting the standard code to designate the reason (payment denial, admission approval, refund request, etc.).   Post memo or contractual adjustment if warranted, and close the receivable to the next payer if warranted.
  • Key payment data from lockbox work, capturing all relevant data including payer remark codes that would assist the Billing Department to determine how to follow up on a denial. Verify that funds are in the bank before posting.  Thoroughly research questionable/unidentified payments in order to post properly. Contact insurance carriers, completes documentation forms and follows up on any amounts posted to suspense, UTL, or clearing accounts. Items posted to suspense, UTL, or clearing counts must be resolved within 7 days, or notice provided to supervisor of the reason for the extended delay.



  • High school graduate.
  • Two to three years of experience in an accounts receivable environment, preferably in the health care or insurance field.
  • Good data entry skill and familiarity with personal computers and software such as but not limited to Excel.
  • Analytical skills and proficiency with math operations such as balancing a checkbook.
  • Basic accounting knowledge is essential.

Licensure, Certifications, and Clearances:

  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

COVID-19 Vaccination Information

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

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At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct