COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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   Current UPMC employees must apply in HR Direct

Registered Nurse (RN) Nurse Triage

  • Job ID: 196320682
  • Status: Full-Time
  • Regular/Temporary: Flex
  • Hours: Day/Eves
  • Shift: Flex Time
  • Facility: Pinnacle Health Support Services
  • Department: NurseTriage CorpCall Ctr
  • Location: 3 Walnut Street, Lemoyne PA 17043
  • Union Position: No
  • Salary Range: $34.25 to $45.96 / hour

Description

This Position REQUIRES 6 months of On-Site employment in Lemoyne, PA before having the option to work remotely.

Are you a Registered Nurse (RN) looking for an opportunity to work remotely in the near future? Do you enjoy triage calls via telephone? UPMC Nurse Triage is looking for a RN to join their team!

Hours: Days/Eves. 28 hours per week, must have the availability to flex up to 40 hours/week. After 6 months of employment, the RN will have the option to work remotely at home with this position.

The Phone Triage Registered Nurse (RN) is an important member of the care team who functions primarily within a centralized call center. The RN provides nurse advice, nursing assessment, care follow-up, and care coordination to UPMC customers via telephone interaction. Utilizing computer based algorithms, protocols or guidelines, the RN will assess and plan patient care, implement interventions, and evaluate outcomes.

The Call Center RN provides an integral level of customer service to the patient, connecting the patient and the provider during office hours. Serving as a trusted resource for each patient, the RN can interpret provider instruction and provide patient education in the Centralized Call Center.

Responsibilities:

  • Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.
  • Demonstrates an understanding of cultural differences and holds peers accountable for healthy relationships.
  • Demonstrates knowledge of adult learning principles (and/or teaching children if applicable) and applies in teaching of patients, families, students and new staff. Provides detailed and appropriate teaching to patients and families to effectively guide them through the episode of care as well as transition to another level of care and/or home.
  • Supports the development of students, new staff and colleagues, may serve as a preceptor. Creates an environment of open dialogue, inquiry and continuous development by asking for feedback and improving practice.
  • Creates a caring and compassionate patient focused experience by building healing relationships with patients, families and colleagues.
  • Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care. Actively participates in unit-based shared governance, goal setting and supports the change and transition process to improve quality of care and the practice environment. 
  • Actively participates in department or unit-specific quality improvement efforts. Identifies opportunity for quality improvement to colleagues and management. Takes personal responsibility in improving patient satisfaction with the quality of care and service. 

Qualifications

  • 5-7 years of acute care experience
  • BSN preferred
  • Ability to work productively and effectively within a complex environment, handle multiple/changing priorities and specialized equipment
  • Good clinical judgment with critical thinking, analytical and problem solving abilities required as related to various aspects of patient care
  • Critical thinking skills necessary to exercise and to lead others in application of the nursing process


Licensure, Certifications, and Clearances:

  • UPMC approved national certification preferred.Current licensure as a Registered Professional Nurse either in the state where the facility is located or in a state covered by a licensure compact agreement with the state where the facility is located.
  • CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

Clearances must be dated within 90 days

  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Registered Nurse (RN)
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

COVID-19 Vaccination Information

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct