COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

Broker Manager, Associate

  • Job ID: 191991963
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Health Plan
  • Department: Medicare Broker Sales
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $26.58 to $46.02 / hour


UPMC Health Plan's Medicare/SNP Sales team is seeking a Broker Manager, Associate!

This department is solely responsible for supporting the external broker agents who sell the UPMC for Life Medicare products. The Broker Manager Associates are available to train, support and coach agents to build their book of business. The Broker Manager Associate, (BMA) recruits, trains, and manages the activities of UPMC for Life contracted Brokers who sell Medicare Advantage products in return for commission. The BMR prospects new licensed insurance agents in collaboration with UPMC for Life. The BMR will recruit, train, and coach all assigned agents to sell UPMC for Life Medicare Advantage plans and assist with increasing sales production. The BMR will receive a monthly sales target/ goal that are coordinated with sales territory. The BMR develops implements and manages strategies and programs for all groups to ensure retirees becoming eligible for Medicare are appropriately marketed UPMC coverage. Increases critical account membership penetration according to the annual marketing and sales plan. The BMR identifies sales opportunities to expand penetration by analyzing competitor trends and conducting quarterly business reviews. Manages critical accounts by directing group open enrollment activities with particular consideration for expense relative to outcome.

Preferences: Microsoft Office, Excel, Word, PPT

This position is work-from-home with occasional in-office meetings. 


  • Manage ongoing sales relationships with agents and General Agencies.
  • Ability to develop and maintain credibility in the market place.
  • Monitor and be held accountable for sales activities for their agents to make certain all CMS (Centers for Medicare & Medicaid Services) and UPMC Health Plan rules and regulations are adhered to.
  • Demonstrate success in selling to the senior market.
  • Develop sound business implementation strategies to achieve sales goals outlined in the annual marketing plan.
  • Demonstrate leadership skills that will position the Broker team's success.
  • Train and develop agents to ensure all leads are attended to in an appropriate time and fashion.
  • Know and effectively communicate the major competitive advantages.
  • Provide management with various reports and evaluations of their agent's sales and activity.
  • Increase enrollment penetration in critical regions according to the marketing plan.
  • Drive individual and group sales through a team of outside appointed agents to achieve and/or exceed monthly sales target/goal.
  • Manage assigned team of agents.
  • Manage assigned team of agents who do not have a direct reporting structure to incumbent person. Business acumen to lead through data, relationship, and market savvy.



  • B.A. degree or equivalent industry experience required.
  • Three (3) years of successful health care sales and/or account management experience required.
  • Microsoft Office, Excel, Word, PPT
  • Demonstrate strong work ethic that will help position team's success.
  • Manage internal and external resources.
  • Ability to develop and maintain credibility in the market place.
  • Ability to develop interdepartmental relationships.
  • Excellent organizational and analytical skills.
  • Ability to multi-task.
  • Excellent communication (written and presentation) skills.
  • Proficiency in IKA system and Microsoft Office.
  • Ability to effectively work with and take direction from Management.
  • Desire to continue upward progression within organization.

Licensure, Certifications, and Clearances:
Pennsylvania Producer License Required. Otherwise, desire and ability to secure PA Producer License within first three months of hire.

Pennsylvania Producer License Required. Otherwise, desire and ability to secure PA Producer License within first three months of hire.

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct