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Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

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   Current UPMC employees must apply in HR Direct

Project Analyst - Center for Social Impact

Description

UPMC Health Plan is hiring a full-time Project Analyst to support the Center for Social Impact. This position will work standard daylight hours, Monday through Friday. This position can work fully remotely or in a hybrid structure in the office located in downtown Pittsburgh's US Steel Tower. Occasional statewide travel will be required, therefore, preference will be given to candidates located in Pennsylvania. 

The UPMC Center for Social Impact was established to provide coordination and leadership to initiatives focused on identifying and addressing and social determinants of health (SDOH). Social Impact is comprised of a small, cross-disciplinary team that is committed to improving health and social outcomes for UPMC members and the broader community, particularly those groups that are disproportionately affected. Our primary functions are to establish a social impact strategy that guides the long-term SDOH vision across the UPMC Insurance Services Division; develop, launch, and evaluate pilots for underserved populations, often in collaboration with public and community-based partners; identify and advocate for socially responsible investments and spending; and support evaluation and dissemination both internally and externally. 

The Center for Social Impact is situated within the UPMC Center for High-Value Health Care (the Center), a non-profit research organization, housed within the UPMC Insurance Services Division (ISD), which focuses on innovations including optimizing clinical programs and payment models across the UPMC integrated health care delivery and financing system and building an extramural portfolio of research that holds promise for achieving the triple aim of improved health outcomes, reduced cost, and enhanced patient experience. 

The Project Analyst reports to the Director of Operations and Evaluation and is responsible for supporting the program development, implementation and evaluation activities of the Center for Social Impact. The portfolio of work will focus on social needs such as housing, employment, food security, public benefits access, and reducing health and social disparities. This position will be responsible for monitoring, documenting, and reporting progress and performance for defined project objectives and measures as well as assisting in the development and maintenance of detailed project plans and deliverables. An ideal candidate will have experience supporting the implementation of health and human service programs and/or program evaluations, have a basic knowledge of qualitative and quantitative research methods, be comfortable communicating and collaborating with diverse stakeholders both within and outside of UPMC ISD, and have a commitment to health and social equity. 

Responsibilities:

 

  • Assist Management in defining and documenting tasks and duties within department.
  • Identifies trends and process improvement opportunities across departments within operations.
  • Process report requests as needed by Manager and Directors.
  • Monitors operating performance against regional and national benchmarks.
  • Perform complex project and data analysis as needed by Management.
  • Develops cross-functional, change management and implementation strategies, ensuring that all of the participating parties have committed to effective implementation of the processes and procedures.
  • Assist with achieving Operations division strategic goals as well as organizational goals
  • Recommend and implement process improvement initiatives within the department as well as implementing process improvement initiatives based on management decision.
  • Provide concise and timely status reporting as required
  • Develop and maintain detailed project plans, this includes utilizing standard project documentation and methodology and project tracking and reporting procedures.
  • Works with other managers to achieve efficiencies across integration of projects.
  • Assists team members in resolving project problems, escalates issues when necessary, and facilities decision-making.
  • Develops and implements key metrics to measure and report on progress of initiatives.
  • Performs cost/benefit analysis
  • Assures quality of information through business case and application level testing; validates test results to initial business needs.

 

Qualifications

  • Educational/Knowledge Requirements:
  • Bachelors degree and 2 years experience or High School degree plus 5 years of experience.
  • Excellent knowledge of spreadsheet and database software.
  • Must be very organized and deadline conscious.
  • Project Management knowledge and ability to manage multiple, complex, large-scale projects.
  • Additional Qualities desired:
  • Experience with human services, public benefits, or public health.
  • Minimum of four years of experience in operations.
  • Experience in health care insurance or health care industry preferred.
  • Excellent computer skills required, including Access, Excel, Microsoft Project, and other pertinent computer software packages.
  • Strong management, problem-solving, organizational, and communication skills (oral and written). This position requires effective planning and organizational skills.
  • This person must have the ability to perform planning for large initiatives/projects, managing all tasks required to providing services to meet client and business needs within budget and targeted deadlines.


Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct