COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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   Current UPMC employees must apply in HR Direct

Product Development Specialist Senior

  • Job ID: 220001PU
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Health Plan
  • Department: Product Development
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $26.58 to $46.02 / hour

Description

As the Senior Product Development Specialist, you will assist with the implementation of new products, maintain documents for those products, lead various initiatives throughout the organization, including process improvement, internal and external audits, training, etc. You will handle inquiries and requests from other departments, ensure our products and materials remain in compliance, proactively resolve issues, act as a role model for and provide leadership to their peers, and work as a cross-functional member of the Product Development Maintenance team.

This is a hybrid position. In this role, you will work three days in the office and two from home. 

Responsibilities:

  • Remain current on all departmental policies and procedures.
  • Supervise, direct and lead projects and initiatives as requested by leadership.
  • Answer, track and oversee all inquiries received through the Health Plan Benefit Request email box, ensuring responses are clear, items are tracked and turnaround time is met (1 business day) by the team as a whole.
  • Handle all incoming requests for new sales and renewals by creating plan documents and facilitating all relevant aspects of the process as determined by leadership.
  • Act as a role model and provide leadership to other members of the team by offering guidance, training, support, and proactively taking the lead on all of the above as indicated.
  • Establish and maintain contacts with the PID (Pennsylvania Insurance Dept) for the purpose of compliance, filing of products and materials, audits, etc. Lead audits on behalf of the Product Development Department as assigned.
  • Proactively report issues and/or trends, and offer solutions for process improvement. Initiate the necessary actions or processes in order to resolve.
  • Work with a variety of functional areas within the organization to assist in the creation and implementation of new products.
  • Maintain full ownership of all plan documents created and maintained by the Product Development Maintenance department, including format, verbiage, necessary approvals, mailings, mapping to network drive/SharePoint/DRC, etc. Ensure precise organization of these files at all times.
  • Submit weekly status report to management, outlining all work activity.
  • Actively participate in any and all information and projects related to Healthcare Reform, and maintain an up-to-date, expert knowledge of this at all times. Take action to ensure we remain in compliance.
  • Understand, interpret and effectively articulate to all levels and departments, all aspects of the various Commercial products and plan designs.
  • Drive and positively support process improvement as a whole.
  • Organize and drive various workgroups and committees with representation throughout the organization. Encourage positive participation from all.
  • Follow up on all responsibilities in a timely manner, or as set forth by established turnaround times. Communicate accordingly when timeframes are outside reasonable expectations.

Qualifications

  • Bachelor's degree in business, health care, management, or a related field required. Master's degree preferred.
  • 4 years of experience in health care insurance and/or industry required.
  • Minimum of 2 years experience in product development.
  • Expert knowledge of Commercial products required.
  • Excellent computer skills required, with proficiency in Outlook, Excel, Word, Internet Explorer and Visio.
  • Exceptional analytical and problem-solving skills, with an ability to resolve issues independently and proactively.
  • Manage multiple projects, with minimal or no direction from leadership.

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct