COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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Sr. Practice Manager

Description

Purpose:
Manage all operational aspects of the practice sites to ensure quality patient care.

Responsibilities:

  • Can be referred to by any of the team members as different problems are identified
  • All team members collaborate with the care management team, the primary care physician, the patients, and caretakers, and relevant community resources to develop and implement an individualized plan of care.
  • In addition, all team members:
  • Maintains ongoing communications with the PCP and firm RN
  • Documents their interventions on a common flowsheet that is accessible to all members of the team
  • Communicates with other team members through huddles, phone calls, messaging through the E-Record, or planned meetings.
  • Complex cases are discussed at planned meetings with the team.
  • During these meetings, the PCC develops or revises the plan and reviews the plan with the PCP.
  • Establishes patient goals with the PCP and monitors the patient's progress in meeting their goals.
  • Ensure appropriate and high-quality staffing through the strategic placement of office coordinators, and office and practice managers.
  • Supervise and oversee practice budgets.
  • Develop and maintain a patient-centric culture, centered around patient arrival, and follow-up activities in line with the consumerism initiatives, if applicable.
  • Serve as liaison to various UPMC departments and resources.
  • Serve as liaison for renovations, construction, and building utilization with UPMC and outside construction services.
  • Develop strategic plans for practices.
  • Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas.
  • Ensure compliance with all UPMC policies and procedures.
  • Communicate effectively with staff, physicians, and peers through oral and written communications.
  • Assist in the due diligence, practice valuations, contract negotiations, and staffing as required.
  • Assist in physician relations, as necessary.
  • Maintain knowledge initiatives as it relates to the operation of the practices.
  • Oversee and assist in the recruitment of staff and new practices.
  • Review and evaluate the effectiveness of current procedures and plans with the Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations.
  • Monitor and meet practice-specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.

 

Qualifications

  • Bachelor's Degree in health or business administration and three years of office management experience including one year in a health care organization.
  • OR Master's Degree in health or business administration and 1 year of office management experience including one year in a health care organization.
  • OR associate degree in health or business administration and 8 years of office management experience including one year in a health care organization.
  • OR High School Diploma and 8 years of office management experience including one year in a health care organization.

Licensure, Certifications, and Clearances:

  • Act 34
  • UPMC is an Equal Opportunity Employer/Disability/Veteran
  • Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

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Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

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