COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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ED Patient Svcs Representative - UPMC Somerset

  • Job ID: 274897374
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Rotating
  • Facility: UPMC Somerset
  • Department: Admissions
  • Location: 225 South Center Avenue, Somerset PA 15501
  • Union Position: No
  • Salary Range: $14.66 to $22.24 / hour

Description

UPMC Somerset is seeking an ED Patient Services Representative to support our facility! This position will work rotating shifts including weekends and holidays. We are seeking a candidate with strong customer service skills!

Purpose:
Functions under the general direction of department leadership in Patient Access. Coordinates patient access for all phases of the revenue cycle from scheduling and registration up to and including referral and denial management.

Responsibilities:

  • Responsible for reconciliation and maintenance of First Net Emergency Department Tracking Board and Hospital ADT system.
  • Accountable for accurate registration into hospital ADT and/or clinical system during system downtime with monitoring and reconciliation of every patient for accuracy.Central Resource for all ADT registration and problem resolution during evenings, weekends, and holidays.
  • Confirms insurance eligibility, accountable for third-party reimbursement, and coordination of benefits to support a seamless billing process.
  • Counsels patients regarding insurance coverage and expected financial liability.
  • Collects and records patient payments including co-payments, co-insurance, and deductibles on the day of service.
  • Provides a warm greeting for all patients
  • Support and contribute to UPMC's core values and guiding principles of Your Care. Our Commitment and abide by all UPMC departmental policies, procedures, and goals in the process of performing all job responsibilities. Incorporates acts of dignity and respect in daily interactions.
  • Proper patient identification to start clinical record (utilizing biometrics if applicable)
  • Facilitator of financial gatekeeping with clinical partners.
  • Accountable for maintaining a close working relationship with clinical partners to assure continual open communication with pertinent information obtained such as any alias name changes, information blocks to prevent the release of information, and behavioral health insurance payors to assure timely data integrity of accounts.
  • Obtains or updates necessary demographic and insurance-related information.
  • Works independently to perform a timely patient interview and registration for services at the bedside.
  • Generates and completes all applicable forms and necessary communications.
  • Obtains applicable signature for consent to treat and financial responsibility, along with signatures on any required forms, while following all HIPAA rules and regulations and maintaining patient confidentiality.
  • Ability to remain calm and professional when faced with stressful situations, while simultaneously prioritizing all work activities.
  • Anticipates and responds to inquiries from patients, visitors, hospital personnel, government agencies, etc. under all conditions and circumstances.

 

Qualifications

  • Completion of High School graduate or equivalent.
  • 2 years' experience in healthcare or 1 year in a medical/billing/fiscal setting or 6 months in a UPMC Patient Access position preferred.
  • Medical Terminology, third-party health care coverage experience, and a strong understanding of managed care regulations are preferred.
  • Experience with personal computer-based applications, other various office equipment, and proficient typing skills.
  • Excellent interpersonal, written, and verbal communication skills are required. Initiative to work productively with minimal supervision.


Licensure, Certifications, and Clearances:

  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

COVID-19 Vaccination Information

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

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Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct