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Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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   Current UPMC employees must apply in HR Direct

Crisis Technician I-Safe Harbor (Evenings-2p-12a)

  • Job ID: 303800904
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 2p-12a
  • Shift: Evening Job
  • Facility: Mon Yough Community Services
  • Department: Crisis Intervention
  • Location: 2560 W 12th Street, Erie PA 16505
  • Union Position: No
  • Salary Range: $14.66 to $22.24 / hour

Description

The Crisis Technician I will support Crisis Services, a 24/7 program that provides support and assessment services for individuals experiencing behavioral health crises. 

This position entails providing phone support and triage as well as supporting walk-in and mobile assessments. Will be required to make referrals to local resources within the community to meet the needs of the individuals we support. 

The hire for this role will join a dynamic team and fast-paced work environment. Experience in mental health, substance use, or criminal justice is strongly preferred. The primary schedule for this role will be evenings, 2p-12a. Flexibility to support weekends/holidays and on-call is required. 



Responsibilities:

 

  • Provide assistance with ADLs, hygiene and laundry as needed.
  • Participate in interdisciplinary activities such as staff meetings.
  • Act as a member of the recovery team to provide direct care to individuals and families of the walk-in & structured residence based on CSSP principles, recovery and rehabilitation model of care.
  • Use motivational interviewing with Consumers in a crisis office/residential setting.
  • Manage crisis situations effectively using positive approaches.
  • Participate as member of a multidisciplinary treatment team, working in conjunction with crisis care staff, program staff, and physicians and participate in the development and implementation of treatment plans.
  • Meet standards for documentation and completes all required paperwork.
  • Maintain the therapeutic milieu, including safety.
  • Provide supportive counseling to promote consumer stability by utilizing a person centered, strength based model of intervention.

 

Qualifications

  • High school diploma or equivalent. B.S. degree preferred.
  • Crisis experience preferred.
  • Consistent ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies.
  • Provide direct total physical care to unpredictable, potentially violent mentally ill residents including lifting, supporting, running toward or away from areas where problems are occurring, and pushing or pulling equipment.
  • Excellent interpersonal relations and disposition that is warm, friendly, caring, kind, and hospitable toward consumers and colleagues.
  • Ability work efficiently and independently in crisis setting.
  • Ability to work collaboratively within a multidisciplinary team. Ability to work under stress, with an unpredictable consumer flow.
  • Flexible schedule; rotating shifts. May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients.
  • Transportation of medication is limited from one department to another.


Licensure, Certifications, and Clearances:
Act 31 or Act 126 - must be obtained within 90 days.ASIST Certification to be obtained within 1 year of hire or transferCPR within 30 days of hire or transfer
 

  • Applied Suicide Intervention Skills Training
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Driver's License
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct