Description
UPMC Hillman Cancer Center is internationally recognized for its leadership in the prevention, detection, diagnosis, and treatment of cancer and is the region's only comprehensive cancer center designated by the National Cancer Institute.
As the preeminent institution in western Pennsylvania for the delivery of cancer care, the performance of basic, translational, and clinical research, and the education of the next generation of cancer researchers and physicians, UPMC Hillman Cancer Center is exceptionally well positioned to contribute to the global effort to reduce the burden of cancer.
UPMC Hillman Cancer Center is currently hiring a full-time Office Assistant I to provide support to our Steubenville location. This will be a Monday-Friday, daylight position.
The Office Assistant will be responsible for making and scheduling patient appointments in an efficient and timely manner, checking patients in and out, chart prep, document scanning, as well as obtaining and entering complete demographic and insurance information. This individual will also be assisting customers in person and on the phone, providing information, and communicating with various departments.
Are you a team player that is looking for a rewarding career in a fast-paced environment? Apply today!
Responsibilities:
- Verify necessary information and records in the medical record and computerized scheduling system.
- Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.
- Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
- Maintain clean, orderly waiting area including beverage area and reading materials.
- Prepare patient charts for upcoming appointments.
- Answer telephone, screens calls, takes messages, and provides information.
- Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
- Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
- Answer questions regarding patient appointments and testing.
- Complies with all UPMC Health System policies and procedures.Maintain strict confidentiality related to medical records and other data.
- Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.
Qualifications
- High school diploma or GED is required.
- 1 year work experience, preferably in a medical office setting.
- Knowledge of medical terminology preferred.
- Word processing and computer experience preferred.
Licensure, Certifications, and Clearances:
- Act 34
- UPMC is an Equal Opportunity Employer/Disability/Veteran
Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.
Total Rewards
More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.
Our Values
At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.