COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

Search Our Jobs

   Current UPMC employees must apply in HR Direct

Team Lead, Physician Account Executive - Eastern PA

Description

UPMC Health Plan is hiring a full-time Team Lead, Physician Account Executive to support the National Network Management Department. This role is a hybrid structure working from home and the office (Philadelphia or Camp Hill location) and will involve travel throughout Eastern PA. This position will support our LTSS program. 

Under the general direction of the Manager, this Team Lead position manages relationships with key, strategic, high volume Home & Community Based Services Providers within the UPMC Health Plan service area to: define and develop overall project objectives, scope and work plan and reviews and confirms with the client, recognize and anticipate scope and other project issues and communicates to client and project team as well as takes appropriate measures; anticipates key business issues, leverages solutions from dependent and related projects and generates new perspectives, frameworks or innovations that enable problem resolution; systematically assesses and then conveys pros and cons of alternative solutions to complex, sophisticated, and sensitive issues and achieves consensus on direction/ approach; anticipates and defines barriers to change with internal and external clients; devises plans to address change barriers and ensure acceptance of the change process; dynamically leads presentations/work sessions to positively influence decisions and perceptions; manages ambiguous situations with minimal direction; and builds, directs and maintains motivated and diverse teams. Supervision of physician account executive(s) and Network Managers may be required. These services will be provided in compliance with state and federal regulations, NCQA standards, and the mission, policies and procedures of the Health Plan and the Provider Network department. Individual should demonstrate professionalism and commitment to meet UPMC Health Plan goals and objectives.

Responsibilities:

 

  • Lead the management of relationships with key high volume accounts within the UPMC Health Plan physician network.
  • Monitor and refine workflow to facilitate communication and teamwork between departments.
  • Ensure the team is collaborating closely with our providers and that providers fully understand Health Plan initiatives
  • Continually examine team performance, provide feedback, make recommendations and implement action plans to meet designated standards.
  • Maintain reports to assist in attainment of standards, identify root cause of potential or existing problems.
  • Meet with targeted physician practices to assess practice patterns and make recommendation to improve provider performance.
  • Represent Network Department at internal meeting when necessary.
  • Make sure management is aware of issues and problems within the team, and deal with them with them appropriately.
  • Assist with the development and training of new team members.
  • Distribute provider reports, lead development and implementation of action plans.
  • Assume supervisory responsibility as necessary.
  • Along with Manager assign and track day to day tasks, projects and schedules.
  • Along with manager ensure team is aware of highest priority work.
  • Participate in interviewing, hiring and training of team members when requested.
  • Along with manager accompany team members to offsite meetings and ensure the team is organized and acting as one unit.

 

Qualifications

  • Bachelor's Degree in Business, Health Care, Finance, Management, or related field; Master's degree preferred (extensive related experience will be considered).
  • Minimum of 5 years of experience in managed care or physician office setting required.
  • Supervisory or related experience preferred.
  • Experience in health care insurance, MCO, or health care industry preferred.
  • Excellent computer skills required, including Word, Excel, Power point, Access and other pertinent software packages.
  • Strong management, problem-solving, organizational, and communication skills (oral and written) are required.
  • This position requires effective planning and organizational skills.
  • This person must have the ability to perform planning for large initiatives/ projects, managing all tasks required to provide services to meet client and business needs within budget and targeted deadlines.


Licensure, Certifications, and Clearances:

  • Drivers license highly preferred


UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct