Description

At UPMC, we’re all here for the same reason — to make Life Changing Medicine happen. Join our team and you will play a unique and important role in our mission to change healthcare for the better. 

Why Join UPMC? 

We don’t just take care of patients — we take care of our team, too. And we have the data to prove it. In addition to the benefits you’d expect from an industry leader you can expect: 

• AWARD-WINNING WORKPLACE: Ranked #1 for Best Places to Work for Women & Diverse Managers by Diversity MBA

• A recent study showed that UPMC benefits are 20% higher in value than other healthcare providers in our market. 

• Competitive pay 

• Tuition reimbursement 

• Opportunities to grow in your career at UPMC 

The Medical Equipment IT Specialist (MEITS) is responsible for the day-to-day support of Network Connectivity and Security for patient related medical devices used throughout UPMC. Including but not limited to; connectivity issue resolution, installation, evaluation, and updating of devices. The Medical Equipment IT Specialist (MEITS) works under general supervision and relies on experience and judgment to plan and accomplish assigned tasks and goals. Provides technical support, orientation, and training to all other levels of technical staff and equipment operators.

This position will work Monday through Friday from 7:30am to 4:00pm but hours can be adjusted if needed to meet business demands. There may be need for possible travel to other UPMC facilities. Working from home will also be offered after the training period is over.
Responsibilities:

• Provide technical hands on, remote, and phone support related to all technical staff levels.Provide project management support for system installation, and integration initiatives for network connected medical equipment.Acts as a liaison between Biotronics and UPMC IT support teams as necessary.
• Able to establish priorities and escalate tasks to the appropriate personnel or work independently as necessary.Provide equipment application support to equipment operators as required.Maintain records of all work activities in the Computerized Maintenance Management System and Kronos system.
• Understand, implement, and provide training on specific regulatory requirements.Participates in on-call rotation as indicated by director.Takes ownership of projects and completes them with moderate supervision. Identifies issues affecting work progress and recommends solutions.
• Provides flexibility with work shift schedules as deemed necessary in support of system implementation and upgrades, scheduled/unscheduled IT change control events, and technical troubleshooting to facilitate technical and manufacturer support staff.Build and maintain effective work relationships with all levels of personnel both internally and externally.
• Provide support for cybersecurity and related activity for all networked medical devices inclusive but not limited to firewall exception management, OS patch updates, as required. Maintains awareness of all scheduled and emergent change control activity affecting connected medical devices under Biotronics management.
• Participates in the UPMC Enterprise Architecture Technology Review workflow inclusive of approvals, manufacture data collection, and security plan creation and management.Coaches and mentors less experienced team members. Travel between UPMC sites, hospital affiliates, and institutions for services with BioTronics Inc is required as needed. Use personal vehicle may be required.

*Performs in accordance with system-wide competencies/behaviors.*Performs other duties as assigned.

Qualifications

• Associate degree in Biomedical/Electronics/Computer/Information Technology/Cyber Security or an equivalent technical discipline is preferred
• BMET apprenticeship/journeyman papers will be considered
• Equivalent military experience and/or equivalent hospital or manufacturers service experience may be substituted in lieu of a degree
• Typically has five (5) years of direct hospital, manufacturer, or industry experience working in an IT related discipline or three (3) years of experience and one (1) or more industry recognized certifications; inclusive of A+, Network+, Security+, Cisco CCNA, or similar may be considered
• Superior knowledge of information systems, networking, computer, server management, storage hardware and network security
• Superior computer skills as required to operate a Computerized Maintenance Management System and common office software including but not limited to MS Office
• Basic knowledge of DICOM and HL7 communications is desirable
• Strong customer service, communication, and analytical skill set
• May in the course of duties be in rooms where medications are stored. No contact with the medications is allowed.

Licensure, Certifications, and Clearances:
CompTIA A+ PreferredCompTIA Network+ PreferredCompTIA Security+ PreferredCisco CCNA Preferred

• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.