Description
UPMC Regional Orthopedics is hiring a full-time, Surgery Scheduler to support their thriving Orthopedic practices. In this position, you will work Monday-Friday 8:00am-4:30pm. No evenings, weekends, or holidays! Regular travel to offices in Slippery Rock and New Castle is required.
Previous experience is preferred, but not required.
Responsibilities:
- Work directly with department to troubleshoot procedural and operations issues.
- Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
- Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
- Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
- Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
- Ensure that informed consents are signed.
- Provide patients with pre and postoperative instruction according to service specific guidelines.
- Coordinate patient education seminars and schedules physicians accordingly.
- Collect data for research study.
- Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
- Ensure all billing and insurance information is current and accurate.
- Complete special projects as assigned.
- Act as liaison between patient and referring physicians.
- Obtain pre-certification and/or referral prior to the date of the procedure.
- Coordinate and track internal and external marketing efforts.
- Attend and schedule department meetings.
- Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.
- Access to areas where medications, syringes or sharps may be stored is necessary and permitted in order to perform routine tasks as delineated in the employee's job description
Qualifications
- High school diploma or equivalent required.
- Completion of a medical assisting program or 2-4 years experience in a medical field. \
- Proficiency in medical terminology preferred.
- General knowledge of computer software and practice management databases is essential.
- Knowledge of the Epic practice management programs preferred.
- Ability to deal compassionately and professionally with patients is essential.
- Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures.
Licensure, Certifications, and Clearances:
Employee must obtain required CPR/ACLS/PALS/NRP certifications within 1 year of hire/transfer
- Cardiopulmonary Resuscitation (CPR)
- Act 31 Child Abuse Reporting with renewal
- Act 33 with renewal
- Act 34 with renewal
- Act 73 FBI Clearance with renewal
UPMC is an Equal Opportunity Employer/Disability/Veteran
UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.
Total Rewards
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Our Values
At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.