COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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   Current UPMC employees must apply in HR Direct

Information Representative , Full-time and Flex Full-Time - UPMC Shadyside

  • Job ID: 220001YO
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Varying, rotating shifts between 4:30am and 9:00pm
  • Shift: Variable
  • Facility: UPMC Shadyside
  • Department: Volunteer Service
  • Location: 5230 Centre Avenue, Pittsburgh PA 15232
  • Union Position: No
  • Salary Range: $15.75 to $24.62 / hour

Description

Purpose:
Greet and provide accurate and useful information to visitors and patients relative to patients, hospital facilities, services, and activities in a manner consistent with good customer relations.

Responsibilities:

  • Ensure that workstations are adequately stocked with necessary materials to provide customers with current and accurate information.
  • Dress appropriately for a business setting and give attention to personal grooming.
  • Provide pleasant greetings and information and assistance to the public regarding patients, the hospital, and medical offices in compliance with hospital guidelines.
  • Attend regular staff meetings and participate in the implementation of activities within the hospital when requested by supervision.
  • Comply with the hospital's policy regarding punctuality and regular attendance.
  • Answer and transfer calls in accordance with hospital guidelines for customer service.
  • Demonstrate competence with the computer and attend all necessary training programs to remain current with skills.

Qualifications

  • Completion of High School graduation.
  • 1 year of minimum experience in a similar position.
  • Experience working in a health care environment is helpful.
  • Excellent communication and customer service skills are essential.
  • Basic knowledge of Windows software needed.

Licensure, Certifications, and Clearances:

  • Act 34
  • UPMC is an Equal Opportunity Employer/Disability/Veteran
  • Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Security Alert

We are aware of scams targeting UPMC and other large companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates' personal information. Please note that UPMC will not communicate with candidates through third-party email services like Gmail or Yahoo. While some interviews may take place via a video conferencing service, UPMC Talent Acquisition will not conduct interviews via Skype or Google Hangouts. UPMC will never ask for or disburse funds during the recruitment process. If you are hired into a role with a sign-on bonus or similar incentive, funds will be paid to you by UPMC after your start date.

If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.