COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

Patient Access Data Monitor

  • Job ID: 316637215
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Evening Job
  • Facility: Corporate Revenue Cycle
  • Department: Rev Cyc Patient Arrival
  • Location: 2 Hot Metal Street, Pittsburgh PA 15203
  • Union Position: No
  • Salary Range: $16.86 to $26.56 / hour


At UPMC, we are all here for the same reason — to make Life Changing Medicine happen. Join our team and you will play a unique and important role in our mission to change healthcare for the better.
Why join this department at UPMC?
We don’t just take care of patients — we take care of our team, too. And we have the data to prove it. In addition to the benefits you would expect from an industry leader, you can expect:
  • AWARD-WINNING WORKPLACE: Ranked #1 for Best Places to Work for Women & Diverse Managers. And 2020 Corporate Equality Index.
  • A recent study showed that UPMC benefits are 20% higher in value than other healthcare providers in our market.
  • Competitive pay.
  • Tuition reimbursement.
  • Grow in your career at UPMC.
  • Opportunities to work from home after training full time or hybrid - Training will be onsite at the Quantum One Building and could last up to 2 months.
  • Apply for open shifts as they become available, and switch shifts with coworkers.
UPMC is looking to hire a full-time Patient Access Data Monitor. In this role, you will maintain data accuracy in all patient record-related systems for UPMC. The employee would coordinate and support ADT resolution of accounts for all phases of the revenue cycle while working under the general supervision of Revenue Cycle, Central Admissions Center/Patient Arrival department leadership. Additionally, in the role, you would troubleshoot and provide assistance for all levels of responsibility within UPMC as requested.
In this role, you will work Thursday through Monday. The weekday shifts will be from 3:00 pm -11:30 pm and the weekend shifts will be 7:00 am-3:30 pm. The Patient Access Data Monitor role is non-patient facing and team members function in a call center setting (primarily telephone/computer).
If you are a problem solver, enjoy interacting with customers via the telephone, service-oriented and action-oriented, the CAC is the place for you
  • Answer multi-line telephone system and register Direct Admissions, Transfers, and Discharges according to department protocols.
  • Timely analysis, correction, and root cause identification of errors to ensure a clean billing cycle.
  • Review and take action to update the patient account to the appropriate bed status.
  • Act as a resource for staff to assist in providing financial education to patients and family on insurance matters, outside resources, financial liability, and hospital-billing process to ensure that patient's financial commitment to the institution is arranged prior to arrival for services.
  • Assist in the registration process during periods of high patient volume and/or staffing shortages.
  • Confirm insurance benefits with the appropriate carrier via on-line verification systems for third party reimbursement and coordination of benefits.
  • Investigate and take action on accounts as requested to determine potential compliance issues.



  • Completion of High school education required.
  • Associate degree in Computer Science; or health care related preferred.
  • Minimum of three years in the Revenue Cycle, Patient Access or computer environment position required OR Equivalent combination of Experience or Education.
Licensure, Certifications, and Clearances: (to be acquired after offer acceptance and before start date – we will provide instructions on how to obtain): 
  • Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
At UPMC, we strive to ensure that diversity, inclusion, dignity, respect, and cultural awareness is at the core of everything we do. By fostering an environment where every member of our team has a voice, regardless of race, ethnicity, gender identity, sexual orientation, faith, age, or culture, we aim to emphasize a simple point: who you are is important, and who you are has a place at UPMC.

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Security Alert

We are aware of scams targeting UPMC and other large companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates' personal information. Please note that UPMC will not communicate with candidates through third-party email services like Gmail or Yahoo. While some interviews may take place via a video conferencing service, UPMC Talent Acquisition will not conduct interviews via Skype or Google Hangouts. UPMC will never ask for or disburse funds during the recruitment process. If you are hired into a role with a sign-on bonus or similar incentive, funds will be paid to you by UPMC after your start date.

If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.