COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

Lead Onboarding Specialist - Credentialing

  • Job ID: 350985340
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Monday - Friday, daylight
  • Shift: Day Job
  • Facility: University of Pittsburgh Physicians
  • Department: 64071 POP00 Health Information Mngt
  • Location: 3600 Forbes Ave, Pittsburgh PA 15213
  • Union Position: No
  • Salary Range: $18.78 to $31.22 / hour


University of Pittsburgh Physicians is hiring a Full-Time Lead Credentialing Coordinator to support the Health Information Management Department! A minimum of 2 years of prior credentialing experience is required. 

Hours: Monday to Friday, daylight

Location: This position is located at Forbes Tower in Oakland and may offer a hybrid office schedule that includes working from home. Must be able to come into the office as needed.

Physician Services (PS) consists of 23 specialty departments as well as community medicine practices. Its providers see patients in over 800 practice locations and maintain privileges in hospitals throughout UPMC health system as well as outlying hospitals in Pennsylvania and neighboring states. After being appointed to the facility's medical staff, these physicians, and Advanced Practice Providers (APPs) undergo reappointment once every two years to validate their good standing, and continued competency in performing the requested procedures. The tasks involved in the initial appointment and reappointment processes are tracked on process worklists within the credentialing software MSOW.

The Lead Onboarding Specialist is expected to be well-versed in the credentialing processes and responsible for coordinating and monitoring work assignments in accordance with departmental and organizational policies and procedures. The Lead Onboarding Specialist serves as a resource for a team of Onboarding Specialists supporting their assigned departments, as well as department managers and administrators. The Lead Onboarding Specialist assists with training new hires as well as current staff, and coordinates work to ensure the accuracy and integrity of the credentialing database and service accounts.


  • Competent in the job responsibilities of all staff members and performs their job duties and responsibilities as necessary.
  • Assigns processes to team members, ensuring an equitable distribution of work and audits worklists for accuracy
  • Assists with initial orientation and ongoing training for team members
  • Assists with competency assessment of the staff annually and as necessary.
  • Provides updates to departments on professional staff applications, and shares expertise regarding issues encountered throughout the credentialing process.
  • Maintains familiarity with nuances of departments within the pod and updates management team regarding department projects or initiatives that affect the credentialing team.
  • Maintains excellent communication (verbal, written and electronic) with all customers, including but not limited to, providers, departments, the CVO, medical staff offices, Enrollment, the APP office, and Legal.
  • Demonstrates a service-oriented approach to the position by conveying courtesy, respect, and a positive attitude by showing initiative, offering assistance, and serving as a role model to other staff.
  • Functions as the expert user for the software application and provides help and issue resolution for the staff, the users, and the practitioners.
  • Assists with the development, implementation and revision of processes, policies, and procedures to assure the effective and efficient operation of the department.
  • Maintains confidentiality of provider information and performs other miscellaneous job-related duties as assigned



  • High school diploma or equivalent, and 4 years credentialing experience required, or
  • Associate degree and 3 years credentialing experience, or
  • Bachelor's degree and 2 years credentialing experience
  • Excellent data entry and computer software application skills required and must have a strong desire to maximize the use of technology to automate processes.
  • Detail oriented person with excellent communication and interpersonal skills required.
  • Must be able to work independently, be flexible, and function well in high stress situations.

Licensure, Certifications, and Clearances:

  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.


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Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Security Alert

We are aware of scams targeting UPMC and other large companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates' personal information. Please note that UPMC will not communicate with candidates through third-party email services like Gmail or Yahoo. While some interviews may take place via a video conferencing service, UPMC Talent Acquisition will not conduct interviews via Skype or Google Hangouts. UPMC will never ask for or disburse funds during the recruitment process. If you are hired into a role with a sign-on bonus or similar incentive, funds will be paid to you by UPMC after your start date.

If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.