Description
UPMC Shadyside is seeking a full-time Health Unit Coordinator to support the Cardiothoracic ICU (CTICU) at UPMC Shadyside Hospital!
The CTICU supports and cares for post-cardiac surgery patients, and boasts a 60-70 person staff. The Health Unit Coordinator will work 12-hour daylight shifts, with flexibility with start time (6 a.m., 7 a.m., or 8 a.m.)! Rotating weekend (typically every third weekend) and holiday shifts are required for this position, as well.
The Health Unit Coordinator is the first point of contact for all patients and visitors to the floor, serving as the face of the unit and assisting with all communications regarding the department. Additional responsibilities include, but are not limited to, scheduling patients for tests and procedures, arranging transport, accurately updating and maintaining patient flow processes, responding to patient requests, and providing excellent customer service.
For patients and their families, being treated with respect and being met with a positive attitude can make all the difference in the world! If you’re proactive, highly organized, and are looking to make a direct impact on patient care, then the Health Unit Coordinator role is perfect for you!
Responsibilities:
- Rounds through family lounge to assure proper items are stocked and the room is maintained.
- Reconciles charges accordingly including, but not limited to, custom braces and CRRT.
- Performs unit audits, as directed.
- Initiates quiet time or monitors noise level.
- Strictly adheres to all policies and practices relative to patient care and hospital-related information.
- Adheres to HIPAA and blocked policies.
- Complies with safety policies and procedures including standard precautions.
- Performs assigned work in a timely and productive manner.
- Maintains accurate unit communication including, but not limited to, promptly answering telephones, activating the paging system, facilitating timely faxing, and distributing patient and unit mail.
- Greets and assists visitors, physicians, and other staff members.
- Utilizes hospital information systems, including but not limited to eRecord, MARS, Medipac, Bedboard, and Teletracking.
- Updates Bedboard per unit standards and communicates changes to appropriate staff, as needed.
- Enters and communicates physician orders timely and accurately.
- Maintains the medical record and patient chart according to established policy.
- Ensures that patient identification plate is correct and that patient identification labels are available at all times.
- Coordinates other unit activities including, but not limited to, scheduling of tests and procedures, scheduling patient transports, completing errands, maintaining appropriate logs, and filing reports appropriately.
- Submits repair requests to the appropriate departments and follows up, as needed.
- Reports Bedboard discrepancies to Bed Flow Coordinator or appropriate person.
- Demonstrates awareness of how one's own behavior impacts the efficient functioning of the department.
- Identifies and communicates learning needs to the unit director.
- Takes action to improve knowledge, skills, and performance.
- Serves as a resource for staff and other disciplines.
- Serves as a preceptor for new staff members.
- Participates in project and committee work.
Qualifications
- High School diploma or equivalent.
- Knowledge of medical terminology and computer applications.
- Ability to effectively communicate both orally and in writing.
- Completion of a Certified Health Unit Secretary course preferred.
- In the course of duties, may be asked to distribute medications to the nurse at the bedside.
- Access to medications is limited to the distribution of the medication to the nurse.
Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.
Total Rewards
More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.
Our Values
At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.