Description
We have an exciting opportunity for a full-time Regional Director to join our executive leadership team in the Moosic, PA office of Community Care Behavioral Health. As Regional Director you will lead all operations and program management of the region by providing leadership, direction, and administration for all aspects of the HealthChoices Program to ensure compliance with the goals set by Community Care.
Community Care Behavioral Health helps people who have Medical Assistance get behavioral health care. We believe that recovery from a mental health condition or a substance use disorder is possible. Everyone should have a voice in their treatment. Discover the culture, the teams, and the passions that drive us to make Life Changing Medicine happen.
If you're a natural people-person passionate about developing team members and making an impact in the world of behavioral health we invite you to join our team today!
Responsibilities:
- Work with Community Care President, in conjunction with the county oversight, to define, develop, and implement programs and services to further the mission and goals of the organization.
- Collaborate with Community Care senior management.
- Advise President and management, develop, coordinate and direct internal policies as they relate to external affairs.
- Ensure compliance with all regulatory agencies governing managed care services and the rules of accrediting bodies by continually monitoring the organization's service delivery and initiating changes as required.
- Encourage participation of the community stakeholders in helping to define and implement quality health care programs including integration of physical health interest and non-profit values in the new work staff.
- Encourage integration of Community Care into the community by developing and supporting community outreach programs that focus on the health of the community.
- Responsible for the day-to-day operations of the office including supervision of the Clinical Manager, Care Managers, Customer Service Representatives, Complaint and Grievance Coordinator, Provider Relations Coordinator and all support staff.
- Act as key contact for county oversight.
- Stay up-to-date on local, regional and national affairs, policies, and legislation affecting behavioral health care and Community Care.
- Communicate concerns from various stakeholders to the appropriate programs, departments within Community Care and work with Community Care staff to ensure that areas of concern are appropriately addressed.
- Ensure focus on services outcomes by including these principles in all service delivery plans, member services policies and ad hoc report development.
Qualifications
- Master's degree in a field related to behavioral health or government relations with related behavioral health experience.
- 12-15 years in the public sector of behavioral health in the Commonwealth of Pennsylvania.
- Knowledge of the public agencies and population served.
- Direct service experience preferred.
- Excellent communication skills required.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
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