COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

Training Specialist - HPL

  • Job ID: 285448992
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Health Plan
  • Department: Medicare & SNP Sales
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $21.60 to $36.02 / hour


The Training Specialist is responsible for planning, designing, coordinating, and delivering training for HealthPlaNET and phone systems for new and existing employees within the Insurance Services Division.



  • Delivers training related to HealthPlaNET and phone systems.Assists train the trainers as necessary.
  • Maintain training calendar and responsibility for securing training rooms.Assist with the development and maintenance of electronic education materials for individual self-learning.Responsible for maintaining the education department sharepoint site.
  • Assist in the development of new materials by attending process flow meetings or participating in system testing.Produce quick tips, memos and other training documentation as required to provide up to date information related to system enhancements and modifications.Keep track of annual review for all training materials currently utilized by the department. Assist with facilitating the review and potential revision of these materials.
  • Prepares training materials for upcoming sessions. Assures that an adequate supply of manuals is always on hand. Prepares educational documents related to workflows and enhancements. Assures that the HealthPlaNET training manual is up to date and changes are adequately tracked.Responsible for tracking all requests in the Learning and Ethos systems and keeping training records for audits. Including sign in rosters and employee participation documentation.
  • Makes recommendations to management regarding new program requirements and costs.Coordinates all aspects of the training process, including industry research materials development, program delivery, student testing, and assessment.Sends out surveys to assess the effectiveness of the training department.
  • Maintains a positive classroom environment for staff members, to support the experience, skill, knowledge, and capabilities of employees.Responsible for assisting with the completion of the monthly directors? report.
  • Assembles and implements departmental policy and procedure and standard operating guidelinesCompletes special projects and performs related duties as assigned.



Bachelor's degree in Education, Business, or other related field preferred 2 years of direct experience in Managed Care and / or Indemnity environment with at least 1 year of experience in delivery of staff training programs or related experience.Experience in methods and techniques of adult education with demonstrated success.Excellent organizational, interpersonal, and written communication skills.Strong leadership skills and independent decision-making abilities.Expert process and project management skills required.Proficiency in Microsoft Office products is essential.

Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Security Alert

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If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.