CARE THAT REACHES BEYOND THE BEDSIDE

UPMC Virtual
Care Center

UPMC Home Health Care

Where Care and Innovation Intersect

UPMC’s Virtual Care Center (VCC) is a centralized hub in the heart of Pittsburgh that connects patients and clinicians across UPMC through real-time virtual care services. By combining advanced technology with clinical expertise, the VCC is redefining how care is delivered — improving patient outcomes, enhancing safety, and supporting on-site care teams across the system.

Why Choose Virtual Care Careers at UPMC

Make a Broader Impact

Support multiple patients and care teams at once from UPMC’s virtual care suite to help improve outcomes across units, hospitals, and regions.

Focus on Meaningful Care

Spend less time managing alarms and more time using your clinical judgment to support patient care and decision making.

Work with Real-Time Clinical Support

Collaborate with virtual and bedside teams to identify risks early, intervene quickly, and strengthen care coordination.

Support Sustainable Practice

Streamlined workflows and shared responsibilities help reduce cognitive load and support long-term career sustainability.

Grow In a New Way

Build a career at the intersection of clinical expertise, technology, innovation, and systemwide impact.

Home health nurse sitting in a chair in someone's living room.
Career Paths Within the Virtual Care Center

At UPMC, virtual care is more than a role, it’s a way to expand your impact, support your team, and shape the future of healthcare.

Virtual Safety Attendant (Telesitter)

Keep patients safe with continuous monitoring to prevent accidents and collaboration with on-site care teams to intervene when needed.

Care Attendant Lead

Serve as the on-shift expert for the Virtual Care Center staff, providing guidance and support, advanced monitoring, and training.

Central Monitoring Unit (Coming Soon!)

Analyze cardiac data, detect abnormalities, and communicate critical findings to ensure timely, life-saving interventions.

Nursing (Coming Soon!)

Deliver care remotely while monitoring patients, identifying clinical changes, supporting bedside teams, and assisting with virtual admission and discharge.

What Employees are saying…

“Even though I’m not physically in the room with patients, I feel deeply involved in their care. You learn to notice the smallest changes, speak up quickly when something doesn’t look right, and truly become another layer of safety for patients who need it most.”

— Maya B., Virtual Safety Attendant

Virtual Care Centers are the perfect path for:

  • Anyone looking to make an impact across multiple patients, care teams, and communities
  • Students and early-career professionals seeking exposure to health care systems
  • Nurses interested in technology, innovation, and new ways of delivering quality patient care
  • Senior professionals looking to shape the future of care in a new environment

Explore Virtual Care Center careers and discover work that matters with people who care.

Join Our Talent Community

Whether you’ve already applied or are just interested in learning more, stay connected with our team and get updates about career opportunities with UPMC.