Customer Service & Administrative Support at UPMC
As a health care provider and insurer, UPMC offers services that touch the lives of millions of people every day. At the heart of our operations are friendly and detail-oriented customer service and administrative support professionals whose work makes the lives of our patients and members easier. Our customer service and administrative support team are first-impression-aficionados who excel at managing details and help every person who interacts with UPMC feel cared for.
Billing & Registration
From warmly welcoming patients and ensuring a seamless experience to overseeing smooth billing processes, every member of UPMC’s billing & registration teams plays a crucial role in fostering a caring and seamless environment.
Customer & Member Services
At UPMC, individuals on our customer and member services team bring a positive and detail-oriented skillset to the forefront of patient and member interactions. From answering questions and providing clarity to helping patients resolve issues, these professionals excel in creating a welcoming and helpful experience, whether over the phone, via chat, or in person.
Administrative & Office Support
Administrative and office support staff provide clerical and organizational expertise to departments throughout UPMC, allowing our offices and facilities to function smoothly and efficiently.
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