Crisis Clinician Associate, I and II – Child and Adolescent Crisis Team Intervention Services (CACTIS)
Job ID: 240000VG
Status:
Regular/Temporary: Regular
Shift: Rotating
Facility: UPMC Western Psychiatric Hospital
Department:
Location: 333 North Braddock Avenue, Pittsburgh, PA
Union Position: No
Salary Range: $ 19.92-33.12 USD
Resolve Crisis Services is looking for Crisis Clinicians to join our Child and Adolescent Crisis Team Intervention Services (CACTIS) team! Resolve Crisis Services is a partnership between Allegheny County and UPMC Western Psychiatric Hospital providing support services to residents of Allegheny County 24 hours a day, 365 days a year. CACTIS provides crisis intervention and supplementary support in the home, school, and community to children and adolescents with emotional and behavioral issues.
For more info visit: https://www.upmc.com/services/behavioral-health/resolve-crisis-services
All candidates must be able to work varying shifts: daylight, evening, nights, weekends, and holidays.
Under the direction of the Crisis Program Coordinator this position is responsible for assisting in the consumer service and clinical services. Primary responsibility is responding to mobile crisis calls from community professionals and persons within Allegheny County. This includes, but is not limited to, answering questions, obtaining clinical information and scheduling outpatient evaluations, responding to telephone crisis, and documentation of all duties previously mentioned.
Crisis Clinician levels from Associate, Clin I and Clin II will be considered for this role. The title and pay rate (minimum rate for Associate is $19.92, Clinician I is $22.92, Clinician II is $24.06)) for these positions may vary depending on education level and years of experience.
*** All Full Time and Part Time positions are Sign On Bonus eligible (excludes Casual positions) ***
· Full Time: $3,500 with a 2 year commitment or $5,000 with a 3 year commitment
· Part Time: $1,750 with a 2 year commitment or $2,500 with a 3 year commitment
Responsibilities:
- Manages a caseload for the shift
- Obtaining clinical information in the medical record
- Provide supportive counseling to consumers to promote stability.
- Work efficiently and independently in crisis setting
- Support consumer and negotiates appropriate referral services.
- Collaborates with the Clin II such case consultations
- Meets documentation and completes all required paperwork.
- Completes face to face crisis assessments
- Responding to telephone calls from consumer(s) community and natural supports
- Manages crisis situations effectively
- Complete case reviews
Qualifications:
Crisis Clinician Associate:
- Bachelor’s Degree in Psychology, Counseling or Social Work.
Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience
- Consistent ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies.
- Recovery-oriented interpersonal relations.
- Ability to work shifts, weekends, holidays, and to assume on call responsibilities.
Crisis Clinician I:
- Bachelor’s Degree in Psychology, Counseling or Social Work with one (1) year mental health direct care experience.
OR
- Master’s Degree in Psychology, Counseling or Social Work and no experience.
Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience
- Includes phone triaging, as well as an in-depth knowledge and proven skill at doing psychiatric assessments.
- Experience in mental health crisis intervention, case management, or in-home therapy preferred.
- Excellent, recovery-oriented interpersonal relations.
- Ability to work shifts, weekends, holidays, and to assume on call responsibilities.
Crisis Clinician II:
- Bachelor’s Degree in Psychology, Counseling or Social Work with two (2) years mental health direct care experience with one (1) year crisis experience.
OR
- Master’s Degree in Psychology, Counseling or Social Work with one (1) year mental health direct care experience.
Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience
- Work history that includes phone triage, as well as an in-depth knowledge and proven skill at doing psychiatric assessments.
- Experience in mental health crisis intervention, case management, or in-home therapy preferred.
- Excellent, recovery-oriented interpersonal relations
- Licensure in social work or professional counseling is preferred.
- Ability to work shifts, weekends, holidays, and to assume on call responsibilities.
Licensure, Certifications, and Clearances:
- CCM training is required within 30 days of hire and annually thereafter
- Cardiopulmonary Resuscitation (CPR)
- Comprehensive Crisis Management (CCMC)
- Drivers License
- Act 31 Child Abuse Reporting
- Act 33 with renewal
- Act 34 with renewal
- Act 73 FBI Clearance
- OAPSA
UPMC is an Equal Opportunity Employer/Disability/Veteran
CAREER GROWTH
Grow Your Nursing Career
Spanning over 20 clinical specialties and more than 50 unique nursing roles, every nurse at UPMC can achieve and advance their goals with the My Nursing Career Ladder. Whether you’re looking to progress to an elevated role or continue your education, UPMC equips nurses with the resources, feedback, leadership, and benefits to help you succeed and achieve your career goals. Here’s how a few nurses have grown their careers through the years at UPMC:
Clyde C.
As a Professional Staff Nurse, Expert at UPMC Muncy, Clyde is a great example of someone who has taken advantage of UPMC’s My Nursing Career Ladder to grow his career while remaining in the same hospital location.
Clyde’s Career Journey:
⦁ 2017: Professional Staff Nurse – UPMC Muncy
⦁ 2021: Sr. Professional Staff Nurse – UPMC Muncy
⦁ 2022: Sr. Professional Staff Nurse II – UPMC Muncy
⦁ 2022-present: Professional Staff Nurse, Expert – UPMC Muncy
Michelle B.
In her current role as a Professional Staff Nurse, Expert at UPMC Presbyterian, Michelle cares for patients with chronic and ongoing health issues as part of a Medical-Surgical unit. Michelle enjoys the daily change that Med-Surg nursing brings, and has found a career path that is interesting, meaningful, and full of opportunity.
Michelle’s Career Journey:
⦁ 2019: Staff Nurse – UPMC Presbyterian
⦁ 2020: Professional Staff Nurse – UPMC Presbyterian
⦁ 2021: Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2021: Sr. Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2022: Sr. Professional Staff Nurse II, BSN – UPMC Presbyterian
⦁ 2023: Professional Staff Nurse, BSN, Expert – UPMC Presbyterian
Born in Syria, Jouli H. had a childhood dream of becoming a nurse. After moving to the United States and initially pursuing a different career, Jouli decided to return to school when she turned 30, returning to the hope and dream she had as a little girl. After attending UPMC Mercy School of Nursing, Jouli has continued her UPMC career journey, even becoming a mother along the way.
Jouli’s Career Journey:
⦁ 2020: Staff Nurse – UPMC Mercy
⦁ 2020: Professional Staff Nurse – UPMC Mercy
⦁ 2021: Professional Staff Nurse, BSN – UPMC Mercy
⦁ 2022: Professional Staff Nurse, BSN, Casual – UPMC Mercy
⦁ 2023: Sr. Professional Staff Nurse, BSN, Casual – UPMC Mercy
Keshon might have only started his nursing career 3 years ago, but he has made the most of his time at UPMC! Through tuition assistance and mentorship by coworkers, Keshon has gained experience and grown as a nurse, leader, and UPMC team member. Before his current role with UPMC Travel Staffing, Keshon proudly worked as a staff nurse in his hometown of McKeesport.
Keshon’s Career Journey:
⦁ 2020: Professional Staff Nurse – UPMC Presbyterian Shadyside
⦁ 2020: Professional Staff Nurse, BSN – UPMC Presbyterian Shadyside
⦁ 2020: Staff Nurse – UPMC McKeesport
⦁ 2020: Staff Nurse, BSN – UPMC McKeesport
⦁ 2021: Bed Flow Coordinator – UPMC McKeesport
⦁ 2022: Administrator On Duty – UPMC McKeesport
⦁ 2022-present: RN – UPMC Travel Staffing, MS
BENEFITS AND LIFE AT UPMC
We know that you have many options when choosing where to build your career. So why choose UPMC? We can think of a few reasons.
Work-Life Balance
Finding the ideal balance to manage the important elements in your life.
Development & Opportunities
Enhancing your career through continued learning opportunities and/or advancement.
Compensation
Receiving competitive pay for the work that you do – base pay, merit, and premium pay.
Performance & Recognition
Rewarding performance that supports the goals and mission of UPMC.
Benefits
Providing assistance and security to meet the current and future needs of you and your family.
Work-Life Balance
Finding the ideal balance to manage the important elements in your life.
Development & Opportunities
Enhancing your career through continued learning opportunities and/or advancement.
Compensation
Receiving competitive pay for the work that you do – base pay, merit, and premium pay.
Performance & Recognition
Rewarding performance that supports the goals and mission of UPMC.
Benefits
Providing assistance and security to meet the current and future needs of you and your family.
Benefits that Matter to You
We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.
- Earn over 5 Weeks of Paid Time Off Every Year
- Affordable Medical, Dental & Vision Coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-Paid Life Insurance
Benefits that Matter to You
We’re committed to providing our employees with benefits that meet their needs and support their well-being in all areas of life.
- Earn over 5 weeks of paid time off every year
- Affordable medical, dental & vision coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-paid life insurance
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Two Weeks of Paid Parental Leave
- Family Planning Resources
- Tuition Assistance for Dependents
- Comprehensive Health Care for Dependents
- Emergency Child and Elder Care Options
- Flexible Work Arrangements
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Flexibility to choose the shifts and work arrangements work best for your lifestyle
- Two weeks of paid parental leave
- Family planning resources
- Comprehensive health care for dependents
- Emergency child and elder care options
A Culture That Cares
At UPMC, you can find a home among people who share your passions and care about who you are.
- Employee Resource Groups
- Awards for Champions of Dignity & Respect
- Center for Engagement & Inclusion
- Programs for Veteran Engagement
A Culture That Cares
UPMC is a place where you can find a home, no matter your gender, race, sexual orientation, age, or culture, and where you can meet people who share your passions and care about you.
- Employee resource groups
- Awards for champions of dignity & respect
- Center for Engagement & Inclusion
- Programs for Veteran Engagement
Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Up to $6,000 of Annual Tuition Assistance
- Ongoing Learning via Linkedin Learning
- Accelerated Career Pathways for Growth
- Robust Instructor-led Education and Learning Pathways
Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Unlimited educational possibilities, including no-cost BSN and MSN programs
- Robust career ladders for every nurse – no matter your specialty, location, or career stage
- Up to $6,000 of annual tuition assistance
- Ongoing learning opportunities
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 96,000+ Employees
- 40 Hospitals and 800+ Doctors’ Offices and Outpatient Sites
- Dozens of Career Ladders to Climb
- International Locations
- State-of-the-Art Technology
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 96,000+ employees
- 40 hospitals and 800+ doctors’ offices and outpatient sites
- International locations
- State of-the-art technology
Read More about Nursing at UPMC
Through tuition assistance and mentorship by coworkers, Keshon launched his nursing career in his hometown of McKeesport.
Since growing up in Syria, Jouli H.’s story has been one that inspires all of us to remember how empowerment can truly change someone’s life.
We asked our nurses to shed some light on what Med-Surg nursing means to them. Get to know Med-Surg nursing – in four words – from UPMC nurses!