Scribe/Ophthalmic Writer (Casual- UPMC Children's Hospital)

The University of Pittsburgh Physicians is hiring a casual Scribe/ Ophthalmic Writer to support their team located at UPMC Children’s Hospital of Pittsburgh. The days for this position are flexibile and the hours are 8am to 4:30pm (no weekends or evenings)

The Division of Pediatric Ophthalmology, Strabismus, and Adult Motility at UPMC Children’s Hospital of Pittsburgh is comprised of 3 clinic locations and one administrative space, all working as a team to provide the highest level of care to patients and families through clinical expertise, research initiatives, and strong administrative support. 

Purpose:
This individual is responsible for providing accurate documentation and summarization of the ocular examination and recommendations while maintaining patient flow and communication regarding appointment status

Responsibilities:

• Alerts eye physician to patient-related forms that need completion.
• When appropriate, completes the superbill and/or the check-out form, providing direction to the patient prior to following the physician.
• Maintains an awareness of the patient’s verbal and non-verbal communication when the physician is providing instructions as it may necessitate the writer repeating information, providing written instructions, and/or patient education materials for the patient to review at home.
• Learns the personality and preferences of each physician, recognizing differences and abiding by them when working with that particular physician.
• Ensures patient understands all instructions.
• Correctly summarizes and documents what the physician says during an examination, including but not limited to: proper charting of the examination, documenting additions to the chief complaint, assessment and recommendations for treatment (including justification of decisions reached when appropriate).
• Maintains patient flow, by ensuring a minimum of two patient rooms are always occupied.
• Accommodates the needs of the patient for the exam:Monitors examination room and any physical limitations the patient may have. Makes sure the patient chair is down before the patient prepares to leave, the equipment is off, the slit lamp is out of the way, etc. Provides patient with cane, handbag, coat, etc. to expedite patient flow.Evaluates the condition of the examination room to ensure adequate supplies are in stock.Notifies physician of changes to the daily schedule, especially emergencies.Performs other tasks as required.
• Guides patient to front desk after completion of exam and ensures proper follow-up appointments are made.
• Accurately documents chart errors according to the following format:One line is to be drawn through the mistake.The initials of the person making the error are to be written. The corrected information can then be documented.
• Remains as close to the physician as possible and limits time away from the physician and the patient.
• Becomes fluent in the exact requirements of each examination.
• When applicable, prepares accurate eye glass or contact lens prescriptions and/or medication prescriptions for the eye physician’s signature prior to the completion of the examination.