Medical Assistant – Northshore Neurology

Step Into Your Future with UPMC Northshore Neurology – Now Hiring a Full-Time Medical Assistant!

Are you ready to grow your career in a supportive, patient-centered environment where your skills and compassion truly make a difference? UPMC’s Northshore Neurology is currently seeking a Full-Time Medical Assistant to join our dedicated outpatient team. This is a Monday through Friday position with rotating shifts of 8:00 a.m. to 4:30 p.m. or 8:30 a.m. to 5:00 p.m.—and no evenings, weekends, or holidays required, giving you the work-life balance you deserve.

This is more than just a job—it’s a chance to become part of a leading healthcare system that values your growth, encourages learning, and offers room for career advancement within UPMC. While prior experience in an outpatient setting is preferred, we’re looking for professionals who are enthusiastic, team-oriented, and eager to make an impact on patients’ lives each day.

In addition to a rewarding work environment, UPMC offers a comprehensive Total Rewards Benefits package—including exceptional health coverage, paid time off, retirement savings plans, tuition reimbursement, career development opportunities, and so much more. We believe in supporting our team members both on and off the job, so you can thrive personally and professionally.

In this role, you’ll take on a variety of clinical and administrative responsibilities, from supporting physicians during procedures to preparing exam rooms, performing EKGs and phlebotomy, and assisting patients throughout their visit. You’ll be a vital part of the care team—and your contributions will be seen, supported, and celebrated.

Take the next step toward a fulfilling career with UPMC Northshore Neurology. Apply today and discover what’s possible when you work where your role truly matters.

Title and starting pay rate of this position may vary based on years of experience and manager discretion.

Responsibilities:

• Check schedules and organize patient flow.
• Accompany patients to exam/procedure room.
• Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
• Collect patient information/history; take vitals and perform screenings per provider guidelines.
• Relay instructions to patients/families.
• Send and receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Prepare patient rooms and set up instruments and equipment according to department protocol.
• Clean exam and procedure rooms, instruments and equipment between patient visits to maintain infection control.
• Clean according to scheduled maintenance program and keep appropriate records.
• Manage inventory of supplies and restock exam and procedure rooms.
• Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health).
• Maintain strict confidentiality related to medical records and other data.
• Comply with all UPMC Health System policies and procedures.
• Perform phlebotomy, EKG’s, and level one labs.
• Perform clinic procedures according to policy and procedure.
• Assist physicians with procedures.
• Document patient information into the medical record.
• Answer calls and provide pertinent information, including patient education, as directed.
• Obtain lab/x-ray reports, hospital notes, referral information, etc.
• Complete forms and requisitions as needed.
• Schedule appointments.
• Verify insurance coverage and patient demographics.
• Prepare and manage charts to ensure information is completed and filed appropriately.
• Perform other front office responsibilities as required.
• Administer injectable medication and vaccines when appropriate under the direction and supervision of a physician.