Systems Engineer – Sr.(IBM i)

Purpose:
UPMC HPLAN App Engineering department is hiring a Systems Engineer- Sr. to join their team. The Systems Engineer – Senior maintains systems, leads projects, provides end user support, contributes to team documentation, and seeks out process improvement. Responsible for managing POCs and evaluating new technologies. Acts as liaison to vendors for advanced troubleshooting. The Systems Engineer – Senior will act as a mentor to junior members of the team. Fully Remote Opportunity. Must be willing to work eastern standard time. 

Responsibilities:

• A Systems Engineer on the IBM i is responsible for the administration, maintenance, and optimization of IBM i operating systems, including tasks like system installation, configuration, performance tuning, security management, capacity planning, and troubleshooting complex issues within the IBM i environment, ensuring the reliable operation of critical business applications running on the platform. 
• Oversee comprehensive administration of the IBM i environment, including security controls, TCP/IP, BRMS, job control, performance, capacity planning, system updates, and license management.
• Design, install, and maintain system configurations across the enterprise, ensuring optimal performance and reliability
• End user support – Resolve complex end-user support issues independently. Responsible for assisting less experienced staff with end-user support issues. Responsible for ensuring there is resolution or that the end-user is connected with the appropriate resources for issues resolution.
• Project Management – Complete assigned project-related tasks with independently. Responsible for time tracking and updating documentation. Lead small to medium sized projects. Collaborate with other technical teams, as appropriate, for successful completion of project. Participate in POC evaluations.
• Troubleshooting/Critical Thinking – Independently resolve issues. Offer input on issue resolution and mentor less experienced staff with issue resolution.
• Core Technology Concepts – Responsible for understanding of complex technologies and their use. Demonstrates initiative to learn about current and future technologies.
• Maintenance/Upgrades – Develops maintenance/upgrade plans with assistance of lead/expert. Responsible for maintenance and upgrades. Responsible for assisting with Disaster Recovery Plan
• Communication – Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects.
• Interactions with Others – Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary.
• Self-Development – Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors.*Performs in accordance with system-wide competencies/behaviors.*Performs other duties as assigned.