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Credentialing Specialist

Job ID: 8161793946
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Work Arrangement: On-siteWork Arrangement information
Facility: UPMC Horizon
Department: Medical Staff Services
Location: 2200 Memorial Drive, Farrell, PA
Union Position: No
Salary Range: $ 19.19-28.18 USD

UPMC Horizon-Shenango Valley is looking for a Full-Time Credentialing Specialist to support its Medical Staff Services team!  The position requires a detail-oriented, learning focused and organized individual who ideally has prior credentialing/medical terminology experience.  

Join our great team in its important mission serving our community – ensuring that our providers provide the highest quality care to our community.  This position is daylight shifts only (8 hrs.), Monday – Friday starting around 7:30am but some flexibility.  No weekend or holiday responsibility is required for this role.  

Travel to support UPMC Horizon–Greenville and UPMC Jameson will be required as needed following the completion of initial training at UPMC Jameson.

Purpose:
Provide all necessary appointment, reappointment, privileging and re-privileging information to enable the timely completion of the appointment process. Review initial and reappointment application files to determine completeness and satisfaction of threshold criteria utilizing established criteria and professional judgment for all applicants to the medical staff, and other health professional staff. Work independently in setting priorities and making decisions.

Responsibilities:

  • Screen mail each day for requests from other facilities and independently prepare a response for general affiliation requests for physicians and allied health professionals within two business days of receipt.
  • Immediately report to Director any collected information which may be adverse to an applicant
  • Provide administrative support for all medical staff committees and departments.
  • Maintain confidentiality of all credentials and peer review files.
  • Respond to hospital/health care affiliation request letters in a timely manner.
  • Prepare all files monthly for Credentials Committee review and follow-up on Credentials Committee decisions.
  • Establish and maintain excellent relationships and good communication channels with physicians, office staff, and practice administrators.
  • Coordinate and maintain the Physician Orientation Manual.
  • Closely monitor information collection; cognitive analysis of information received; evaluate adequacy and quality and pursue additional information if necessary for effective and comprehensive peer review decision-making.
  • Respond to CVO e-mail requests for physician/allied health practitioner affiliation requests.
  • Communicate as necessary electronically or otherwise with outside resources (i.e., State Boards, National Practitioner Data Bank, Credentials Verification Organization CVO, Legal Counsel, etc).
  • Assist with special projects (i.e., physician events, physician education, JCAHO, and Department of Health preparation).
  • Take responsibility for ensuring the accurate development and maintenance of a comprehensive medical staff member database within MSO credentialing system. Coordinate efforts with the UPMC Health System Credentials Verification Organization (CVO) staff.
  • Inform Program Director, Medical Staff Development Director of any files out for signature exceeding 3 working days.
  • Provide recommendations for change and assists with follow-through.
  • On a monthly basis, coordinate all agenda items to be presented to the Medical Executive Committee and the Credentials Review Committee of the Board.
  • Monitor information provided by Central Verification Organization (CVO) to ensure complete and accurate primary source information is provided for practitioner files.
  • For those requests seeking clinical recommendations, the incumbent should log the request then forward to the appropriate department for response.
  • Coordinate and facilitate both the informal and formal credentialing peer review/recommendation process per established policies and procedures.
  • Coordinate clinical privileges with policies, procedures, and practices relative to current regulatory standards.
  • Obtain missing information from CVO files if necessary.
  • Prioritize to meet deadlines on daily work and special projects.
  • Ensure all individuals with clinical privileges provide services within the scope of their training, licensure and individual clinical privileges granted.
  • Coordinate the credentialing process for initial appointment and reappointment for the Medical and Allied Health Professional Staff.
  • Upon receipt of a completed application and/or reappointment application, initiate information collection, primary source verification, and documentation process per established policies and procedures.
  • Maintain a thorough understanding of the standards of the JCAHO, Department of Health, Bylaws, Rules and Regulation of the Medical Staff, and other regulatory agencies as appropriate.
  • Process payment requests through supply chain as necessary.
  • Take responsibility for ensuring accurate development and maintenance of a medical staff data base within the MSO credentialing system.
  • Coordinate efforts to assist with the Medipac assignments and IMS for practitioners.
  • Provides OPPE reports by compiling each profile including data entry.
  • Closely monitor information collection, cognitive analysis or information received; evaluate adequacy and quality and pursue additional information if necessary for effective and comprehensive peer review decision-making and incorporation into physician
  • Assist in oversight of the residents participating at Jameson relative to schedules, housing, educational space and orientation.

Qualifications:

  • Prefer 2 years college level course work. 
  • Prefer experience in the medical staff services environment. 
  • Require knowledge of accurate record keeping for filing. 
  • Require proficiency in Word Windows-based software: Excel, Access and Morrissey’s MSO Credentialing Software. 
  • Require skill in effective, professional oral and written communications. 

Require the ability to relate positively with all levels of the organization with tact, diplomacy and strength.

Licensure, Certifications, and Clearances:
CPCS preferred.
 

  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

CAREER GROWTH

Grow Your Nursing Career

Spanning over 20 clinical specialties and more than 50 unique nursing roles, every nurse at UPMC can achieve and advance their goals with the My Nursing Career Ladder. Whether you’re looking to progress to an elevated role or continue your education, UPMC equips nurses with the resources, feedback, leadership, and benefits to help you succeed and achieve your career goals. Here’s how a few nurses have grown their careers through the years at UPMC:

Clyde C.

As a Professional Staff Nurse, Expert at UPMC Muncy, Clyde is a great example of someone who has taken advantage of UPMC’s My Nursing Career Ladder to grow his career while remaining in the same hospital location.

Clyde’s Career Journey:

⦁ 2017: Professional Staff Nurse – UPMC Muncy
⦁ 2021: Sr. Professional Staff Nurse – UPMC Muncy
⦁ 2022: Sr. Professional Staff Nurse II – UPMC Muncy
⦁ 2022-present: Professional Staff Nurse, Expert – UPMC Muncy

Male nurse stands in front of hospital, smiling at the camera.

Michelle B.

In her current role as a Professional Staff Nurse, Expert at UPMC Presbyterian, Michelle cares for patients with chronic and ongoing health issues as part of a Medical-Surgical unit. Michelle enjoys the daily change that Med-Surg nursing brings, and has found a career path that is interesting, meaningful, and full of opportunity.

Michelle’s Career Journey:

⦁ 2019: Staff Nurse – UPMC Presbyterian
⦁ 2020: Professional Staff Nurse – UPMC Presbyterian
⦁ 2021: Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2021: Sr. Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2022: Sr. Professional Staff Nurse II, BSN – UPMC Presbyterian
⦁ 2023: Professional Staff Nurse, BSN, Expert – UPMC Presbyterian

Michelle, a blonde nurse, smiles at the camera outside of a hospital setting.

INSURANCE SERVICES DIVISION OF UPMC

Advance Your Future

A career with UPMC means more than just caring for patients – when you’re a part of UPMC Insurance Services Division, it means caring for more than four million insurance members, too. UPMC Insurance Services Division offers a full range of health insurance products and services to our network across the country, providing peace of mind, better health, and financial security to our members, along with limitless career opportunities and a rewarding mission to those on our team.

About UPMC Insurance Services Division

As an integrated health care provider-insurer, UPMC goes beyond patient care to provide insurance products and services to millions of members. Our team partners with UPMC and community network providers to deliver knowledge and expertise that provides the highest quality care at the most affordable price, supporting our members through service, communication, and more.

Fast Facts:

  • We provide insurance products and services to over more than four million members.
  • UPMC’s Insurance Services Division offers a full range of health insurance options including UPMC Health Plan, Workpartners, UPMC for Life, UPMC for You, UPMC for Kids, UPMC Community HealthChoices, and Community Care Behavioral Health.
  • UPMC Health Plan is among the nation’s fastest-growing health plans.

Opportunities on Our Team

We’ve got a job that’s just right for you! UPMC Insurance Services Division team offers a vast array of career paths and opportunities, from career areas like customer service, data analytics, and information technology and even patient care roles like social work, nursing, and care management.

Whether in non-clinical or patient-facing roles, our team impacts patients and members by providing quality experiences before, during, and after their care, building relationships in a unique and meaningful way.

Recognized for Excellence

Be a part of an award-winning team! UPMC Insurance Services Division has been recognized for outstanding care and service with awards that include:

  1. U.S. News and World Report named UPMC for Life a “Best Insurance Company for Medicare Advantage” in Pennsylvania for 2024.
  2. The Human Rights Campaign Foundation has named UPMC Health Plan an “Equality 100 Leader in LGBTQ+ Workplace Inclusion” for 2023–2024.
  3. UPMC for Life ranked #1 in Customer Satisfaction* among Medicare Advantage Plans in Pennsylvania by J.D. Power.
  4. The Ethisphere Institute named UPMC as one of the World’s Most Ethical Companies for the sixth consecutive year.

*Results are based on award-eligible plans in Pennsylvania by J.D. Power. For J.D. Power 2024 award information visit, jdpower.com/awards.

Jump-Start Your Career

Looking to launch a career with longevity and opportunity? With countless entry-level opportunities for recent graduates, along with tools and resources that empower you as you learn and grow, UPMC Insurance Services Division is the perfect place to get a career started.

Interested in taking your career to new heights? Our career paths and advancement opportunities will provide you with chances to achieve your goals at every step.

BENEFITS AND LIFE AT UPMC

Why Work Here

We know that you have many options when choosing where to build your career. So why choose UPMC? We can think of a few reasons.

Work-Life Balance

Finding the ideal balance to manage the important elements in your life.

Development & Opportunities

Enhancing your career through continued learning opportunities and/or advancement.

Compensation

Receiving competitive pay for the work that you do – base pay, merit, and premium pay.

Performance & Recognition

Rewarding performance that supports the goals and mission of UPMC.

Benefits

Providing assistance and security to meet the current and future needs of you and your family.

Work-Life Balance

Finding the ideal balance to manage the important elements in your life.

Development & Opportunities

Enhancing your career through continued learning opportunities and/or advancement.

Compensation

Receiving competitive pay for the work that you do – base pay, merit, and premium pay.

Performance & Recognition

Rewarding performance that supports the goals and mission of UPMC.

Benefits

Providing assistance and security to meet the current and future needs of you and your family.

Benefits that Matter to You

We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.

  • Earn over 5 weeks of paid time off every year
  • Affordable medical, dental & vision coverage
  • Student loan assistance and tuition reimbursement options
  • Earn up to 8% of your eligible pay in retirement contributions from UPMC
  • Employer-paid life insurance

Benefits that Matter to You

We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.

  • Earn over 5 weeks of paid time off every year
  • Affordable medical, dental & vision coverage
  • Student loan assistance and tuition reimbursement options
  • Earn up to 8% of your eligible pay in retirement contributions from UPMC
  • Employer-paid life insurance

Benefits that Matter to You

We’re committed to providing our employees with benefits that meet their needs and support their well-being in all areas of life.

  • Earn over 5 weeks of paid time off every year
  • Affordable medical, dental & vision coverage
  • Student loan assistance and tuition reimbursement options
  • Earn up to 8% of your eligible pay in retirement contributions from UPMC
  • Employer-paid life insurance

Support for You – and Your Family

Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

  • Two weeks of paid parental leave
  • Family planning resources
  • Tuition assistance for dependents
  • Comprehensive health care for dependents
  • Emergency child and elder care options
  • Flexible work arrangements

Support for You – and Your Family

Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

  • Two weeks of paid parental leave
  • Family planning resources
  • Tuition assistance for dependents
  • Comprehensive health care for dependents
  • Emergency child and elder care options
  • Flexible work arrangements

Support for You – and Your Family

Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

  • Flexibility to choose the shifts and work arrangements that work best for your lifestyle
  • Two weeks of paid parental leave
  • Family planning resources
  • Comprehensive health care for dependents
  • Emergency child and elder care options

A Culture That Cares

At UPMC, you can find a home among people who share your passions and care about who you are.

A Culture That Cares

At UPMC, you can find a home among people who share your passions and care about who you are.

A Culture That Cares

UPMC is a place where you can find a home, no matter your gender, race, sexual orientation, age, or culture, and where you can meet people who share your passions and care about you.

Tools to Reach Your Potential

Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

  • Up to $6,000 of annual tuition assistance
  • Ongoing learning via LinkedIn Learning
  • Accelerated career pathways for growth
  • Robust instructor-led education and learning pathways

Tools to Reach Your Potential

Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

  • Up to $6,000 of annual tuition assistance
  • Ongoing learning via LinkedIn Learning
  • Accelerated career pathways for growth
  • Robust instructor-led education and learning pathways

Tools to Reach Your Potential

Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

  • Unlimited educational possibilities, including no-cost BSN and MSN programs
  • Robust career ladders for every nurse – no matter your specialty, location, or career stage
  • Up to $6,000 of annual tuition assistance
  • Ongoing learning opportunities

Expansive Opportunity

Where do you want to go with your career? Wherever it is, UPMC can take you there.

Expansive Opportunity

Where do you want to go with your career? Wherever it is, UPMC can take you there.

Expansive Opportunity

Where do you want to go with your career? Wherever it is, UPMC can take you there.

* Note: Benefits described may not be applicable to all staff.

Read More about Nursing at UPMC

Kendra wears blue scrubs at a hospital desk, looks at camera with a soft smile on her face.

After working as a nursing assistant for 16 years, Kendra took the leap to go back to nursing school and become an RN.

Collage of four photos of medical-surgical nurses, all smiling.

We asked our nurses to shed some light on what Med-Surg nursing means to them. Get to know Med-Surg nursing – in four words – from UPMC nurses!

Collage of four photos of medical-surgical nurses, all smiling.

Starting her career in Environmental Services, Leah shares how she fell in love with health care and became a nurse.

Read More about UPMC Insurance Services Division

Collage of four photos of medical-surgical nurses, all smiling.

In UPMC Insurance Services Division, analysts work to understand, innovate, and improve the products and services UPMC provides.

Young man smiles at camera in a studio setting.

Eddie S. shares how his passion for football, fishing, and friendship shapes his life and his career with UPMC Health Plan.

Veteran outside hiking.

We asked our nurses to shed some light on what Med-Surg nursing means to them. Get to know Med-Surg nursing – in four words – from UPMC nurses!

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Curious about the culture, roles, and people here at UPMC? The UPMC Careers blog is a great place to read more employee stories, get career tips, and learn about the passions and perspectives of folks who make up our UPMC team.

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