Supervisor, Behavioral Health Therapy – Residential Addiction Services
UPMC Chautauqua is seeking a Supervisor of Behavioral Health Therapy in our Residential Addiction Medicine Services Department. This position offers a daylight schedule, Monday – Friday.
Our ideal candidate will have a current CASAC Advanced credential.
Responsibilities:
- Assess need for additional services with the clinical team to determine appropriateness of recommendations. Refers patients to other levels of care, community based self-help programs for recovery or other community social or human services as needed.
- Takes a lead role in providing staff in-service training to the treatment team, as directed. Involved in system wide training and education initiatives outside of the scope of normal clinical responsibilities.
- Collaborate with leadership to complete annual training needs assessment per program guidelines.
- Alert management of issues by meeting regularly with director to review cases, reviewing clinical problems with director, and reviewing any staff problems with director.
- Direct and assign daily work of all behavioral health therapists, performing annual performance reviews and enforcing unit and personnel policies and procedures.
- Provide oversight and as appropriate, conduct/document assessments, create treatment plans, assess changing needs of patients per guidelines for outpatient and/or partial hospitalization programs, participate in treatment team meetings, provide individual and group therapy, complete clinical documentation on the same day of service delivery, provide clinical information to patient access representative personnel and insurance providers to ensure authorization for services, reviews cases and/or groups periodically, as well as serious clinical patient condition changes with Director and as indicated.
- Maintain daily records of clinical productivity in the program as instructed.
- Provide operational support by participating in the recruitment process for new employees, coordinating the flow of new admissions, coordinating regular treatment team meetings and supervising the daily clinical activities of the program as instructed. This may include but not be limited to the oversight of clinician caseload management, group census, treatment plan quality, risk master reports, and the batch error process.
- Participate in the quality assurance and performance improvement activities of the program.
- On occasion, assumes leadership of the program in the absence of the Director to ensure the care of the patients, the continuity of service delivery and the safety of the patients, staff and community, as instructed.
- Assess need for additional services with the clinical team to determine appropriateness of recommendations. Refers patients to other levels of care, community based self-help programs for recovery or other community social or human services as needed.
- Takes a lead role in providing staff in-service training to the treatment team, as directed. Involved in system wide training and education initiatives outside of the scope of normal clinical responsibilities.
- Collaborate with leadership to complete annual training needs assessment per program guidelines.
- Alert management of issues by meeting regularly with director to review cases, reviewing clinical problems with director, and reviewing any staff problems with director.
- Under the guidance of the Director, Clinical Administrator or designee, provides direct clinical and administrative supervision to individual behavioral health therapists and therapy teams to ensure the care of the patients, the continuity of service delivery and the safety of the patients, staff and community, as instructed. Incorporates evidence based treatment into the clinical supervisory process related to, teaching, practicing, etc.
- Direct and assign daily work of all behavioral health therapists, performing annual performance reviews and enforcing unit and personnel policies and procedures.
- Provide oversight and as appropriate, conduct/document assessments, create treatment plans, assess changing needs of patients per guidelines for outpatient and/or partial hospitalization programs, participate in treatment team meetings, provide individual and group therapy, complete clinical documentation on the same day of service delivery, provide clinical information to patient access representative personnel and insurance providers to ensure authorization for services, reviews cases and/or groups periodically, as well as serious clinical patient condition changes with Director and as indicated.
- Maintain daily records of clinical productivity in the program as instructed.
- Provide operational support by participating in the recruitment process for new employees, coordinating the flow of new admissions, coordinating regular treatment team meetings and supervising the daily clinical activities of the program as instructed. This may include but not be limited to the oversight of clinician caseload management, group census, treatment plan quality, risk master reports, and the batch error process.
- Participate in the quality assurance and performance improvement activities of the program.
- On occasion, assumes leadership of the program in the absence of the Director to ensure the care of the patients, the continuity of service delivery and the safety of the patients, staff and community, as instructed.
Qualifications:
- Master’s Degree in Psychology, Social Work, Counseling, Education in school counseling, or related field required.
- Five years of clinical experience diagnosing and treating behavioral and psychiatric conditions required
- One year of demonstrated progressive leadership experience required.
- Knowledge of psychiatric evaluation and assessment process, as well as application of current version of the DSM required.
Licensure, Certifications, and Clearances:
Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC) or Licensed Marriage Family Therapist (LMFT) or Doctorate in Psychology required.Licensed Clinical Social Worker (LCSW) or Licensed Marriage Family Therapist (LMFT) or Licensed Mental Health Counselor (LMHC) or Licensed Master Social Worker (LMSW) required.
CCM training is required within 60 days of hire and annually thereafter
BLS required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
New York state FP (Fingerprint Check)– may work provisionally for 30 days.
NY Mandated Reporter within 90 days of hire/transfer - Basic Life Support (BLS)
- Clinical Social Worker (CSW) OR Licensed Certified Social Worker (LCSW) OR Licensed Marriage & Family Therapist OR Licensed Professional Counselor (LPC)
- Clinical Social Worker (CSW) OR Licensed Marriage & Family Therapist OR Licensed Master Social Work (LMSW) OR Mental Health Counselor
- Comprehensive Crisis Management (CCMC)
- NY Mandated Reporter Training
- NYS Fingerprint Check OASAS (NYFP2)
- NYS Staff Exclusion List (NYSEL)
- NYS Statewide Central Register of Child Abuse (NYSCR)
UPMC is an Equal Opportunity Employer/Disability/Veteran
CAREER GROWTH
Grow Your Nursing Career
Spanning over 20 clinical specialties and more than 50 unique nursing roles, every nurse at UPMC can achieve and advance their goals with the My Nursing Career Ladder. Whether you’re looking to progress to an elevated role or continue your education, UPMC equips nurses with the resources, feedback, leadership, and benefits to help you succeed and achieve your career goals. Here’s how a few nurses have grown their careers through the years at UPMC:
Clyde C.
As a Professional Staff Nurse, Expert at UPMC Muncy, Clyde is a great example of someone who has taken advantage of UPMC’s My Nursing Career Ladder to grow his career while remaining in the same hospital location.
Clyde’s Career Journey:
⦁ 2017: Professional Staff Nurse – UPMC Muncy
⦁ 2021: Sr. Professional Staff Nurse – UPMC Muncy
⦁ 2022: Sr. Professional Staff Nurse II – UPMC Muncy
⦁ 2022-present: Professional Staff Nurse, Expert – UPMC Muncy

Michelle B.
In her current role as a Professional Staff Nurse, Expert at UPMC Presbyterian, Michelle cares for patients with chronic and ongoing health issues as part of a Medical-Surgical unit. Michelle enjoys the daily change that Med-Surg nursing brings, and has found a career path that is interesting, meaningful, and full of opportunity.
Michelle’s Career Journey:
⦁ 2019: Staff Nurse – UPMC Presbyterian
⦁ 2020: Professional Staff Nurse – UPMC Presbyterian
⦁ 2021: Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2021: Sr. Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2022: Sr. Professional Staff Nurse II, BSN – UPMC Presbyterian
⦁ 2023: Professional Staff Nurse, BSN, Expert – UPMC Presbyterian

INSURANCE SERVICES DIVISION OF UPMC
Advance Your Future
A career with UPMC means more than just caring for patients – when you’re a part of UPMC Insurance Services Division, it means caring for more than four million insurance members, too. UPMC Insurance Services Division offers a full range of health insurance products and services to our network across the country, providing peace of mind, better health, and financial security to our members, along with limitless career opportunities and a rewarding mission to those on our team.
About UPMC Insurance Services Division
As an integrated health care provider-insurer, UPMC goes beyond patient care to provide insurance products and services to millions of members. Our team partners with UPMC and community network providers to deliver knowledge and expertise that provides the highest quality care at the most affordable price, supporting our members through service, communication, and more.
Fast Facts:
- We provide insurance products and services to over more than four million members.
- UPMC’s Insurance Services Division offers a full range of health insurance options including UPMC Health Plan, Workpartners, UPMC for Life, UPMC for You, UPMC for Kids, UPMC Community HealthChoices, and Community Care Behavioral Health.
- UPMC Health Plan is among the nation’s fastest-growing health plans.
Opportunities on Our Team
We’ve got a job that’s just right for you! UPMC Insurance Services Division team offers a vast array of career paths and opportunities, from career areas like customer service, data analytics, and information technology and even patient care roles like social work, nursing, and care management.
Whether in non-clinical or patient-facing roles, our team impacts patients and members by providing quality experiences before, during, and after their care, building relationships in a unique and meaningful way.
Recognized for Excellence
Be a part of an award-winning team! UPMC Insurance Services Division has been recognized for outstanding care and service with awards that include:
- U.S. News and World Report named UPMC for Life a “Best Insurance Company for Medicare Advantage” in Pennsylvania for 2024.
- The Human Rights Campaign Foundation has named UPMC Health Plan an “Equality 100 Leader in LGBTQ+ Workplace Inclusion” for 2023–2024.
- UPMC for Life ranked #1 in Customer Satisfaction* among Medicare Advantage Plans in Pennsylvania by J.D. Power.
- The Ethisphere Institute named UPMC as one of the World’s Most Ethical Companies for the sixth consecutive year.
*Results are based on award-eligible plans in Pennsylvania by J.D. Power. For J.D. Power 2024 award information visit, jdpower.com/awards.
Jump-Start Your Career
Looking to launch a career with longevity and opportunity? With countless entry-level opportunities for recent graduates, along with tools and resources that empower you as you learn and grow, UPMC Insurance Services Division is the perfect place to get a career started.
Interested in taking your career to new heights? Our career paths and advancement opportunities will provide you with chances to achieve your goals at every step.
BENEFITS AND LIFE AT UPMC
We know that you have many options when choosing where to build your career. So why choose UPMC? We can think of a few reasons.
Work-Life Balance
Finding the ideal balance to manage the important elements in your life.
Development & Opportunities
Enhancing your career through continued learning opportunities and/or advancement.
Compensation
Receiving competitive pay for the work that you do – base pay, merit, and premium pay.
Performance & Recognition
Rewarding performance that supports the goals and mission of UPMC.
Benefits
Providing assistance and security to meet the current and future needs of you and your family.
Work-Life Balance
Finding the ideal balance to manage the important elements in your life.
Development & Opportunities
Enhancing your career through continued learning opportunities and/or advancement.
Compensation
Receiving competitive pay for the work that you do – base pay, merit, and premium pay.
Performance & Recognition
Rewarding performance that supports the goals and mission of UPMC.
Benefits
Providing assistance and security to meet the current and future needs of you and your family.
Benefits that Matter to You
We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.
- Earn over 5 weeks of paid time off every year
- Affordable medical, dental & vision coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-paid life insurance
Benefits that Matter to You
We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.
- Earn over 5 weeks of paid time off every year
- Affordable medical, dental & vision coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-paid life insurance
Benefits that Matter to You
We’re committed to providing our employees with benefits that meet their needs and support their well-being in all areas of life.
- Earn over 5 weeks of paid time off every year
- Affordable medical, dental & vision coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-paid life insurance
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Two weeks of paid parental leave
- Family planning resources
- Tuition assistance for dependents
- Comprehensive health care for dependents
- Emergency child and elder care options
- Flexible work arrangements
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Two weeks of paid parental leave
- Family planning resources
- Tuition assistance for dependents
- Comprehensive health care for dependents
- Emergency child and elder care options
- Flexible work arrangements
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Flexibility to choose the shifts and work arrangements that work best for your lifestyle
- Two weeks of paid parental leave
- Family planning resources
- Comprehensive health care for dependents
- Emergency child and elder care options
A Culture That Cares
At UPMC, you can find a home among people who share your passions and care about who you are.
- Employee resource groups
- Awards for champions of dignity & respect
- Center for Workplace Culture and Engagement
- Programs for veteran engagement
A Culture That Cares
At UPMC, you can find a home among people who share your passions and care about who you are.
- Employee resource groups
- Awards for champions of dignity & respect
- Center for Workplace Culture and Engagement
- Programs for veteran engagement
A Culture That Cares
UPMC is a place where you can find a home, no matter your gender, race, sexual orientation, age, or culture, and where you can meet people who share your passions and care about you.
- Employee resource groups
- Awards for champions of dignity & respect
- Center for Workplace Culture and Engagement
- Programs for Veteran Engagement
Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Up to $6,000 of annual tuition assistance
- Ongoing learning via LinkedIn Learning
- Accelerated career pathways for growth
- Robust instructor-led education and learning pathways
Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Up to $6,000 of annual tuition assistance
- Ongoing learning via LinkedIn Learning
- Accelerated career pathways for growth
- Robust instructor-led education and learning pathways
Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Unlimited educational possibilities, including no-cost BSN and MSN programs
- Robust career ladders for every nurse – no matter your specialty, location, or career stage
- Up to $6,000 of annual tuition assistance
- Ongoing learning opportunities
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 100,000 employees
- 40+ hospitals and 800+ doctors’ offices and outpatient sites
- Dozens of career ladders to climb
- International locations
- State-of-the-art technology
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 100,000 employees
- 40+ hospitals and 800+ doctors’ offices and outpatient sites
- Dozens of career ladders to climb
- International locations
- State-of-the-art technology
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 100,000 employees
- 40+ hospitals and 800+ doctors’ offices and outpatient sites
- International locations
- State of-the-art technology
Read More about Nursing at UPMC

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Read More about UPMC Insurance Services Division
In UPMC Insurance Services Division, analysts work to understand, innovate, and improve the products and services UPMC provides.
Eddie S. shares how his passion for football, fishing, and friendship shapes his life and his career with UPMC Health Plan.
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