CTT Clinician (I, II, III) | Community Treatment Team
Job ID: 2400017M
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: UPMC Western Psychiatric Hospital
Department: 37321 WPR Adult CTT
Location: 5231 Penn Avenue, Pittsburgh, PA
Union Position: No
Salary Range: $ 21.22-35.25 USD
The Community Treatment Team (CTT) at WPH is the highest level of outpatient care with opportunities to serve the neediest in the community through an evidenced-based approach with potential for creativity and innovation. Under the direction of the CTT program coordinator, the CTT Clinician provides comprehensive mental health services to residents of Allegheny County in community settings, including but not limited to, homes, hospital emergency rooms, personal care homes, etc. The CTT program operates 24 hours a day, 7 days a week, 365 days a year.
This position is responsible for assisting in the consumer service and clinical services. Primary responsibility is providing intense outpatient mental health treatment in a variety of settings to consumers with serious and persistent mental illness for whom traditional outpatient Mental Health treatment has not been effective. This includes, but is not limited to, answering questions, obtaining clinical information and scheduling outpatient evaluations, responding to telephone crisis, and documentation of all duties previously mentioned.
The ideal candidate for this position will have prior community-based experience as well as knowledge of therapy evidence-based practices. The schedule for this position is Monday through Friday, daylight, with the rotating on-call as well as occasional weekends based upon need.
CTT Clinician I, II, and III candidates will be considered for this role. The title and pay rate (minimum rate for CTT Clinician I is $21.22 ; CTT Clinician II is $22.92 ; CTT Clinician III is $23.94) for these positions may vary depending on education level and years of experience.
Responsibilities:
- May facilitate or co-lead small groups of consumers/or significant others to increase understanding of consumer issues and to improve coping skills and performance of activities of daily living.
- Maintain accuracy and completeness of patient records in compliance with institutional standards.
- Provide insight & knowledge of insurance programs, processes and able to obtain authorizations as needed.
- Submit documentation that is professional in content and appearance by established deadlines.
- Assist consumer to set goals and plan to meet those goals based on consumer’s strengths, needs, interests and cultural preferences
- Participate in 24 hour on call rotation.
- Participate in team meetings in a collaborative manner.
- Provide consultation and direct assistance to the DEC or community ER staff in the case of at risk consumers presenting for treatment, emphasizing safe diversion from inpatient stays in accordance with ACT models of care.
- Assist consumers to obtain and maintain culturally appropriate basic living needs through skills such as: food, medical care, recreation, education, and employment, through referral and assertive follow-up, advocacy, and problem resolution.
- Participate in working weekend rotation.
- Maintain a minimum productivity rate of 55%.
- Complete consumer/family crisis assessments.
- Collaborate with team members to provide needed services to coordinate with other community agencies.
- Work efficiently and independently.
- Participate in and/or completes a comprehensive assessment of identified clients. This includes social history, psychiatric history, and mental status exams.
- Provide services in a community and/or office setting.
- Provide therapeutic interventions with fidelity to the ACT model of care and using evidenced based practices.
- Support consumer and negotiates appropriate referral services.
- Serve as primary case coordinator for a caseload of 10-15 individuals/families, yet may work with any member/family on the active caseload as needed.
- Provide quality care to consumers following the Assertive Community Treatment(ACT) Model of mental health care delivery.
- Utilize specific techniques of motivational interviewing.
- Support consumer’s WRAP plan.
- Act as an advocate for the consumer and/or family and provides advocacy for consumers, including 302 an other involuntary commitment proceedings, guardianship, and custody proceedings.
- Assist consumer in developing a crisis, relapse, and service plan.
- Responsible for learning, continuing education, and implementation of ACT standards of care.
- Participate in outreach visits to consumers in various housing/living situations.
- Manage crisis situations effectively using positive approaches.
- Provide follow-up services to consumers by phone.
- Provide supportive counseling to consumers to promote stability.
Qualifications:
CTT Clinician I:
- Bachelors Degree in Psychology, Counseling or Social Work WITH three years of clinical experience
- OR Master’s Degree in Psychology, Counseling, or Social Work required.
- Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience.
- Work history that includes phone triage, as well as in-depth knowledge and proven skill at doing psychiatric assessments.
- Experience in mental health crisis intervention, case management, or in-home therapy preferred.
- Excellent, recovery-oriented interpersonal relations.
- Ability to work shifts, weekends, and holidays, and to assume on-call responsibilities.
- May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.
CTT Clinician II:
- Masters Degree in Psychology, Counseling or Social Work WITH three years clinical experience.
- In lieu of this, Bachelors Degree in Psychology, Counseling or Social Work WITH five years clinical experience AND three years crisis experience will be considered.
- Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience.
- Work history that includes phone triage, as well as an in depth knowledge and proven skill at doing psychiatric assessments.
- Experience in mental health crisis intervention, case management, or in home therapy preferred.
- Excellent, recovery-oriented interpersonal relations.
- Ability to work shifts, weekends, holidays, and to assume on call responsibilities.
- May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.
CTT Clinician III:
- Masters Degree in Psychology, Counseling or Social Work AND four years of mental health experience, supervisory experience preferred.
- In lieu of this, Bachelors Degree in Psychology, Counseling or Social Work WITH six years clinical experience with three years crisis experience will be considered.
- Other fields of study may be considered with coursework of at least 12 credits in human services.
- License in Social Work or in Professional Counseling preferred.
- Work history requires in-depth knowledge and proven skill at psychiatric assessments.
- Experience in mental health crisis intervention, case management, or in-home therapy preferred
- A minimum of two years of administrative/supervisory experience preferred
- Certified peer specialist supervisor (or obtain certification within 6 months of hire) preferred
- Excellent, recovery-oriented interpersonal relations.
- Ability to work shifts, weekends, and holidays, and assume on-call responsibilities
- .May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.
ATTENTION: IF YOUR DEGREE IS NOT IN SOCIAL WORK, PSYCHOLOGY OR COUNSELING, TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION.
Licensure, Certifications, and Clearances:
CCM training is required within 30 days of hire and annually thereafter
- Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
- Comprehensive Crisis Management (CCMC)
- Driver’s License
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
CAREER GROWTH
Grow Your Nursing Career
Spanning over 20 clinical specialties and more than 50 unique nursing roles, every nurse at UPMC can achieve and advance their goals with the My Nursing Career Ladder. Whether you’re looking to progress to an elevated role or continue your education, UPMC equips nurses with the resources, feedback, leadership, and benefits to help you succeed and achieve your career goals. Here’s how a few nurses have grown their careers through the years at UPMC:
Clyde C.
As a Professional Staff Nurse, Expert at UPMC Muncy, Clyde is a great example of someone who has taken advantage of UPMC’s My Nursing Career Ladder to grow his career while remaining in the same hospital location.
Clyde’s Career Journey:
⦁ 2017: Professional Staff Nurse – UPMC Muncy
⦁ 2021: Sr. Professional Staff Nurse – UPMC Muncy
⦁ 2022: Sr. Professional Staff Nurse II – UPMC Muncy
⦁ 2022-present: Professional Staff Nurse, Expert – UPMC Muncy
Michelle B.
In her current role as a Professional Staff Nurse, Expert at UPMC Presbyterian, Michelle cares for patients with chronic and ongoing health issues as part of a Medical-Surgical unit. Michelle enjoys the daily change that Med-Surg nursing brings, and has found a career path that is interesting, meaningful, and full of opportunity.
Michelle’s Career Journey:
⦁ 2019: Staff Nurse – UPMC Presbyterian
⦁ 2020: Professional Staff Nurse – UPMC Presbyterian
⦁ 2021: Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2021: Sr. Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2022: Sr. Professional Staff Nurse II, BSN – UPMC Presbyterian
⦁ 2023: Professional Staff Nurse, BSN, Expert – UPMC Presbyterian
Born in Syria, Jouli H. had a childhood dream of becoming a nurse. After moving to the United States and initially pursuing a different career, Jouli decided to return to school when she turned 30, returning to the hope and dream she had as a little girl. After attending UPMC Mercy School of Nursing, Jouli has continued her UPMC career journey, even becoming a mother along the way.
Jouli’s Career Journey:
⦁ 2020: Staff Nurse – UPMC Mercy
⦁ 2020: Professional Staff Nurse – UPMC Mercy
⦁ 2021: Professional Staff Nurse, BSN – UPMC Mercy
⦁ 2022: Professional Staff Nurse, BSN, Casual – UPMC Mercy
⦁ 2023: Sr. Professional Staff Nurse, BSN, Casual – UPMC Mercy
Keshon might have only started his nursing career 3 years ago, but he has made the most of his time at UPMC! Through tuition assistance and mentorship by coworkers, Keshon has gained experience and grown as a nurse, leader, and UPMC team member. Before his current role with UPMC Travel Staffing, Keshon proudly worked as a staff nurse in his hometown of McKeesport.
Keshon’s Career Journey:
⦁ 2020: Professional Staff Nurse – UPMC Presbyterian Shadyside
⦁ 2020: Professional Staff Nurse, BSN – UPMC Presbyterian Shadyside
⦁ 2020: Staff Nurse – UPMC McKeesport
⦁ 2020: Staff Nurse, BSN – UPMC McKeesport
⦁ 2021: Bed Flow Coordinator – UPMC McKeesport
⦁ 2022: Administrator On Duty – UPMC McKeesport
⦁ 2022-present: RN – UPMC Travel Staffing, MS
BENEFITS AND LIFE AT UPMC
We know that you have many options when choosing where to build your career. So why choose UPMC? We can think of a few reasons.
Work-Life Balance
Finding the ideal balance to manage the important elements in your life.
Development & Opportunities
Enhancing your career through continued learning opportunities and/or advancement.
Compensation
Receiving competitive pay for the work that you do – base pay, merit, and premium pay.
Performance & Recognition
Rewarding performance that supports the goals and mission of UPMC.
Benefits
Providing assistance and security to meet the current and future needs of you and your family.
Work-Life Balance
Finding the ideal balance to manage the important elements in your life.
Development & Opportunities
Enhancing your career through continued learning opportunities and/or advancement.
Compensation
Receiving competitive pay for the work that you do – base pay, merit, and premium pay.
Performance & Recognition
Rewarding performance that supports the goals and mission of UPMC.
Benefits
Providing assistance and security to meet the current and future needs of you and your family.
Benefits that Matter to You
We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.
- Earn over 5 Weeks of Paid Time Off Every Year
- Affordable Medical, Dental & Vision Coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-Paid Life Insurance
Benefits that Matter to You
We’re committed to providing our employees with benefits that meet their needs and support their well-being in all areas of life.
- Earn over 5 weeks of paid time off every year
- Affordable medical, dental & vision coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-paid life insurance
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Two Weeks of Paid Parental Leave
- Family Planning Resources
- Tuition Assistance for Dependents
- Comprehensive Health Care for Dependents
- Emergency Child and Elder Care Options
- Flexible Work Arrangements
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Flexibility to choose the shifts and work arrangements work best for your lifestyle
- Two weeks of paid parental leave
- Family planning resources
- Comprehensive health care for dependents
- Emergency child and elder care options
A Culture That Cares
At UPMC, you can find a home among people who share your passions and care about who you are.
- Employee Resource Groups
- Awards for Champions of Dignity & Respect
- Center for Engagement & Inclusion
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A Culture That Cares
UPMC is a place where you can find a home, no matter your gender, race, sexual orientation, age, or culture, and where you can meet people who share your passions and care about you.
- Employee resource groups
- Awards for champions of dignity & respect
- Center for Engagement & Inclusion
- Programs for Veteran Engagement
Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Up to $6,000 of Annual Tuition Assistance
- Ongoing Learning via Linkedin Learning
- Accelerated Career Pathways for Growth
- Robust Instructor-led Education and Learning Pathways
Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Unlimited educational possibilities, including no-cost BSN and MSN programs
- Robust career ladders for every nurse – no matter your specialty, location, or career stage
- Up to $6,000 of annual tuition assistance
- Ongoing learning opportunities
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 96,000+ Employees
- 40 Hospitals and 800+ Doctors’ Offices and Outpatient Sites
- Dozens of Career Ladders to Climb
- International Locations
- State-of-the-Art Technology
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 96,000+ employees
- 40 hospitals and 800+ doctors’ offices and outpatient sites
- International locations
- State of-the-art technology
Read More about Nursing at UPMC
Through tuition assistance and mentorship by coworkers, Keshon launched his nursing career in his hometown of McKeesport.
Since growing up in Syria, Jouli H.’s story has been one that inspires all of us to remember how empowerment can truly change someone’s life.
We asked our nurses to shed some light on what Med-Surg nursing means to them. Get to know Med-Surg nursing – in four words – from UPMC nurses!