Crisis Clinician Associate, I and II – resolve Crisis Services (Mobile Expansion)

UPMC Western Psychiatric Hospital is looking for passionate Crisis Clinicians to join our Mobile Expansion crisis team at resolve Crisis Services! resolve is a 24-hour, 365-day crisis service including a 24-hour hotline, mobile crisis team, walk in center and services for children’s and teens.

As a member of our Mobile Expansion team, you’ll make a real difference in the lives of individuals facing mental health crises in our community. You’ll collaborate closely with various community programs, including mental health providers, homeless services, drug and alcohol support, and law enforcement.  Our team was specifically designed to offer quicker responses and foster strong connections with community members experiencing such challenges. This approach aims to minimize adverse outcomes like unnecessary hospitalization or involvement with the criminal justice system.

This position will include a combination of daylight and evening hours, Monday through Friday.  This role is not just meaningful; it’s also incredibly dynamic and engaging. Join us in making a positive impact every day!

For more information on resolve visit: https://www.upmc.com/services/behavioral-health/resolve-crisis-services 

Under the direction of the Crisis Program Coordinator this position is responsible for assisting in the consumer service and clinical services. Primary responsibility is responding to mobile crisis calls from community professionals and persons within Allegheny County. This includes, but is not limited to, answering questions, obtaining clinical information and scheduling outpatient evaluations, responding to telephone crisis, and documentation of all duties previously mentioned.

Crisis Clinician levels including Associate, Clin I and Clin II will be considered for this role. The title and pay rate (minimum rate for Associate is $19.92, Clinician I is $22.92, Clinician II is $24.06)) for these positions may vary depending on education level and years of experience.

*** All Full Time and Part Time positions are Sign On Bonus eligible (excludes Casual positions) ***

·       Full Time: $3,500 with a 2 year commitment or $5,000 with a 3 year commitment

·       Part Time: $1,750 with a 2 year commitment or $2,500 with a 3 year commitment

 Responsibilities:

• Manages a caseload for the shift
• Obtaining clinical information in the medical record
• Provide supportive counseling to consumers to promote stability.
• Work efficiently and independently in crisis setting
• Support consumer and negotiates appropriate referral services.
• Collaborates with the Clin II such case consultations
• Meets documentation and completes all required paperwork.
• Completes face to face crisis assessments
• Responding to telephone calls from consumer(s) community and natural supports
• Manages crisis situations effectively
• Complete case reviews