Current UPMC employees must apply in HR Direct.

Direct Support Professional – Multiple Openings!

Job ID: 240002F0
Status:
Regular/Temporary: Regular
Shift: Variable
Facility: UPMC Western Behavioral Health
Department:
Location: Pennsylvania, USA
Union Position: No
Salary Range: $ 16.54-25.07 USD

Mon Yough Community Services is seeking to hire multiple caring and dedicated employees at various locations!

The Direct Support Professional will support and provide direct care to intellectually disabled adults within a 24-hour supervised Community Living Arrangement program. The employee in this role must ensure the safety and well-being of the residents throughout his/her shift while treating individuals with respect, dignity and provide opportunities to grow and develop everyday life skills that promote independence and community integration. Will be responsible for maintaining HIPAA and Code of Federal Regulations Chapter 42 Public Health confidentiality standards.  

Individuals in the program face everyday challenges and opportunities with the support of dedicated and trained staff. On most days, consumers are transported to work or a day program they have been scheduled to attend. The consumers are responsible for planning and cooking their own meals, but receive assistance in budgeting, medication administration, socializing, attending doctors visits and participating in their communities. Intellectually and/or Developmentally Disabled individuals receive assistance as indicated in their Individualized Support Plan.

At UPMC, we offer a Total Rewards package that is comprised of compensation, benefits, performance, and recognition, plus work-life needs and opportunities, development, and career opportunities. With offerings like medical coverage, a comprehensive retirement program, paid time off, and paid parental leave, UPMC provides a Total Rewards package that few employers can match. In fact, a recent study conducted by Aon Consulting values our package a substantial 20% higher than other health care employers in the markets we serve.

Locations:

  • North Huntingdon
  • McKeesport
  • Port Vue
  • Elizabeth
  • West Mifflin

Shifts will include daylight, evening/night, overnights and variable shifts. All shifts will likely include weekends. Flexibility is key as this is a residential program that may require overtime beyond scheduled shifts.

Hires for this position must have a High School diploma or GED, as well as a valid driver’s license. Prior human service or caregiving experience is preferred, but it not required.

Responsibilities:

  • Active participant in recreational and leisure activities by planning, organizing and/or attending with transportation plan identified.
  • Working knowledge of all resident files including medical, central, programming, goal plans, support Supports, etc.
  • Obtain 24 hours of staff development per year in accordance with our program policy and procedures, as well as, state and county regulations.
  • Responsible for assisting residents to eat well-balanced diets and/or follow specific doctor-ordered diets.
  • Accompany and assist residents on all appointments.
  • Responsible for personally reporting yourself off to your supervisor or the designated supervisor on-call at least four hours prior to your shift.
  • Assist residents in all aspects of teaching and/or completing with residents all adult daily living skills, including personal hygiene, bathing, toileting, oral hygiene, dressing, cooking, cleaning, shopping, running errands, transportation, packing lunches, laundry, etc.
  • Remain calm, cooperative, and supportive while on duty, especially in emergency and unsettling circumstances.
  • Responsible for ongoing monitoring to know where residents are located and what they are doing to ensure residents’ safety and well-being when home and in the community including bed checks if indicated.
  • Complete regular household cleaning chores including, but not limited to: defrosting the refrigerator, stove/oven cleaning, curtains/drapes, windows, marks on walls, bathroom cleaning, etc.
  • Maintain awareness of current ISP for individuals assigned and agrees to adhere to the content of the ISP in delivery of Supports and supports.
  • Medication administration as mandated and trained under the Department of Public Welfare for staff who work in Pennsylvania’s community-based ID programs.
  • Provide support and guidance to residents for their emotional, social and intellectual growth.
  • Cash box responsibility as assigned. File outdated staff notes, progress notes and other paperwork as directed. Inventory and reorder all paperwork forms and supplies. Attends meetings as required. Assists other programs as directed.
  • Be able to perform computer tasks within several software applications including but not limited to Microsoft Office, PsychConsult and payroll system.
  • Monitor the residents living area for hazardous and routine maintenance conditions and the reporting of such conditions upline.
  • Report to work with regular attendance and be able to stay awake throughout your shift as well as not leave residents unattended until a staff person arrives to relieve you of duty.
  • Operate an automobile or van (including lift accessories) as appropriate to provide client transportation.
  • Assist with the development, implementation and documentation of the individual client program issues, such as the ISP, assessment, outcomes, monthly summary, etc.
  • Work independently, under stress and change while performing multiple tasks simultaneously. Cannot impose personal beliefs and practices on others, as well as keeping personal matters out of the work environment.
  • Provide quality Supports at all times to residents regardless of medical and psychiatric behavioral issues. Supports may include CPR, first aid, behavioral programming, goal plans, etc.
  • Ensure the residents’ environment is continuously clean, safe and secure.
  • Basic computer knowledge required or the willingness to learn. Assist individual with banking, spending money, bill paying, recreation money, bus fare, laundry money, as well as assisting with grocery shopping and the calculation of the individual’s grocery money. Budgeting individual funds to pay monthly bills monitor spending money, filling out necessary forms.
  • Completion of all paperwork, as required, in a timely fashion with signature and date. Paperwork includes progress notes, staff notes, goal plans, appointment sheets, time sheets, expense sheets, etc.

Qualifications:

  • High school diploma or GED required.
  • Prior human services experience preferred.
  • Must have a valid PA driver’s license and meet the guidelines to be accepted on the agencies vehicle insurance policy.
  • Upon hire, provide a current physical and Mantoux test, and then ongoing as required by the Department of Public Welfare (DPW).

Licensure, Certifications, and Clearances:

  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Driver’s License
  • Act 34
  • OAPSA

UPMC is an Equal Opportunity Employer/Disability/Veteran

CAREER GROWTH

Grow Your Nursing Career

Spanning over 20 clinical specialties and more than 50 unique nursing roles, every nurse at UPMC can achieve and advance their goals with the My Nursing Career Ladder. Whether you’re looking to progress to an elevated role or continue your education, UPMC equips nurses with the resources, feedback, leadership, and benefits to help you succeed and achieve your career goals. Here’s how a few nurses have grown their careers through the years at UPMC:

Clyde C.

As a Professional Staff Nurse, Expert at UPMC Muncy, Clyde is a great example of someone who has taken advantage of UPMC’s My Nursing Career Ladder to grow his career while remaining in the same hospital location.

Clyde’s Career Journey:

⦁ 2017: Professional Staff Nurse – UPMC Muncy
⦁ 2021: Sr. Professional Staff Nurse – UPMC Muncy
⦁ 2022: Sr. Professional Staff Nurse II – UPMC Muncy
⦁ 2022-present: Professional Staff Nurse, Expert – UPMC Muncy

Male nurse stands in front of hospital, smiling at the camera.

Michelle B.

In her current role as a Professional Staff Nurse, Expert at UPMC Presbyterian, Michelle cares for patients with chronic and ongoing health issues as part of a Medical-Surgical unit. Michelle enjoys the daily change that Med-Surg nursing brings, and has found a career path that is interesting, meaningful, and full of opportunity.

Michelle’s Career Journey:

⦁ 2019: Staff Nurse – UPMC Presbyterian
⦁ 2020: Professional Staff Nurse – UPMC Presbyterian
⦁ 2021: Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2021: Sr. Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2022: Sr. Professional Staff Nurse II, BSN – UPMC Presbyterian
⦁ 2023: Professional Staff Nurse, BSN, Expert – UPMC Presbyterian

Michelle, a blonde nurse, smiles at the camera outside of a hospital setting.

Jouli H.

Born in Syria, Jouli H. had a childhood dream of becoming a nurse. After moving to the United States and initially pursuing a different career, Jouli decided to return to school when she turned 30, returning to the hope and dream she had as a little girl. After attending UPMC Mercy School of Nursing, Jouli has continued her UPMC career journey, even becoming a mother along the way.

Jouli’s Career Journey:

⦁ 2020: Staff Nurse – UPMC Mercy
⦁ 2020: Professional Staff Nurse – UPMC Mercy
⦁ 2021: Professional Staff Nurse, BSN – UPMC Mercy
⦁ 2022: Professional Staff Nurse, BSN, Casual – UPMC Mercy
⦁ 2023: Sr. Professional Staff Nurse, BSN, Casual – UPMC Mercy

Jouli wears blue scrubs in a hospital room, looks at camera with a soft smile on her face.

INSURANCE SERVICES DIVISION OF UPMC

Advance Your Future

A career with UPMC means more than just caring for patients – when you’re a part of UPMC Insurance Services Division, it means caring for more than four million insurance members, too. UPMC Insurance Services Division offers a full range of health insurance products and services to our network across the country, providing peace of mind, better health, and financial security to our members, along with limitless career opportunities and a rewarding mission to those on our team.

About UPMC Insurance Services Division

As an integrated health care provider-insurer, UPMC goes beyond patient care to provide insurance products and services to millions of members. Our team partners with UPMC and community network providers to deliver knowledge and expertise that provides the highest quality care at the most affordable price, supporting our members through service, communication, and more.

Fast Facts:

  • We provide insurance products and services to over more than four million members.
  • UPMC’s Insurance Services Division offers a full range of health insurance options including UPMC Health Plan, Workpartners, UPMC for Life, UPMC for You, UPMC for Kids, UPMC Community HealthChoices, and Community Care Behavioral Health.
  • UPMC Health Plan is among the nation’s fastest-growing health plans.

Opportunities on Our Team

We’ve got a job that’s just right for you! UPMC Insurance Services Division team offers a vast array of career paths and opportunities, from career areas like customer service, data analytics, and information technology and even patient care roles like social work, nursing, and care management.

Whether in non-clinical or patient-facing roles, our team impacts patients and members by providing quality experiences before, during, and after their care, building relationships in a unique and meaningful way.

Recognized for Excellence

Be a part of an award-winning team! UPMC Insurance Services Division has been recognized for outstanding care and service with awards that include:

  1. U.S. News and World Report named UPMC for Life a “Best Insurance Company for Medicare Advantage” in Pennsylvania for 2024.
  2. The Human Rights Campaign Foundation has named UPMC Health Plan an “Equality 100 Leader in LGBTQ+ Workplace Inclusion” for 2023–2024.
  3. UPMC for Life ranked #1 in Customer Satisfaction* among Medicare Advantage Plans in Pennsylvania by J.D. Power.
  4. The Ethisphere Institute named UPMC as one of the World’s Most Ethical Companies for the sixth consecutive year.

*Results are based on award-eligible plans in Pennsylvania by J.D. Power. For J.D. Power 2024 award information visit, jdpower.com/awards.

Jump-Start Your Career

Looking to launch a career with longevity and opportunity? With countless entry-level opportunities for recent graduates, along with tools and resources that empower you as you learn and grow, UPMC Insurance Services Division is the perfect place to get a career started.

Interested in taking your career to new heights? Our career paths and advancement opportunities will provide you with chances to achieve your goals at every step.

BENEFITS AND LIFE AT UPMC

Why Work Here

We know that you have many options when choosing where to build your career. So why choose UPMC? We can think of a few reasons.

Work-Life Balance

Finding the ideal balance to manage the important elements in your life.

Development & Opportunities

Enhancing your career through continued learning opportunities and/or advancement.

Compensation

Receiving competitive pay for the work that you do – base pay, merit, and premium pay.

Performance & Recognition

Rewarding performance that supports the goals and mission of UPMC.

Benefits

Providing assistance and security to meet the current and future needs of you and your family.

Work-Life Balance

Finding the ideal balance to manage the important elements in your life.

Development & Opportunities

Enhancing your career through continued learning opportunities and/or advancement.

Compensation

Receiving competitive pay for the work that you do – base pay, merit, and premium pay.

Performance & Recognition

Rewarding performance that supports the goals and mission of UPMC.

Benefits

Providing assistance and security to meet the current and future needs of you and your family.

Benefits that Matter to You

We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.

  • Earn over 5 weeks of paid time off every year
  • Affordable medical, dental & vision coverage
  • Student loan assistance and tuition reimbursement options
  • Earn up to 8% of your eligible pay in retirement contributions from UPMC
  • Employer-paid life insurance

Benefits that Matter to You

We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.

  • Earn over 5 weeks of paid time off every year
  • Affordable medical, dental & vision coverage
  • Student loan assistance and tuition reimbursement options
  • Earn up to 8% of your eligible pay in retirement contributions from UPMC
  • Employer-paid life insurance

Benefits that Matter to You

We’re committed to providing our employees with benefits that meet their needs and support their well-being in all areas of life.

  • Earn over 5 weeks of paid time off every year
  • Affordable medical, dental & vision coverage
  • Student loan assistance and tuition reimbursement options
  • Earn up to 8% of your eligible pay in retirement contributions from UPMC
  • Employer-paid life insurance

Support for You – and Your Family

Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

  • Two weeks of paid parental leave
  • Family planning resources
  • Tuition assistance for dependents
  • Comprehensive health care for dependents
  • Emergency child and elder care options
  • Flexible work arrangements

Support for You – and Your Family

Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

  • Two weeks of paid parental leave
  • Family planning resources
  • Tuition assistance for dependents
  • Comprehensive health care for dependents
  • Emergency child and elder care options
  • Flexible work arrangements

Support for You – and Your Family

Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

  • Flexibility to choose the shifts and work arrangements work best for your lifestyle
  • Two weeks of paid parental leave
  • Family planning resources
  • Comprehensive health care for dependents
  • Emergency child and elder care options

A Culture That Cares

At UPMC, you can find a home among people who share your passions and care about who you are.

A Culture That Cares

At UPMC, you can find a home among people who share your passions and care about who you are.

A Culture That Cares

UPMC is a place where you can find a home, no matter your gender, race, sexual orientation, age, or culture, and where you can meet people who share your passions and care about you.

Tools to Reach Your Potential

Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

  • Up to $6,000 of annual tuition assistance
  • Ongoing learning via LinkedIn Learning
  • Accelerated career pathways for growth
  • Robust instructor-led education and learning pathways

Tools to Reach Your Potential

Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

  • Up to $6,000 of annual tuition assistance
  • Ongoing learning via LinkedIn Learning
  • Accelerated career pathways for growth
  • Robust instructor-led education and learning pathways

Tools to Reach Your Potential

Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

  • Unlimited educational possibilities, including no-cost BSN and MSN programs
  • Robust career ladders for every nurse – no matter your specialty, location, or career stage
  • Up to $6,000 of annual tuition assistance
  • Ongoing learning opportunities

Expansive Opportunity

Where do you want to go with your career? Wherever it is, UPMC can take you there.

Expansive Opportunity

Where do you want to go with your career? Wherever it is, UPMC can take you there.

Expansive Opportunity

Where do you want to go with your career? Wherever it is, UPMC can take you there.

* Note: Benefits described may not be applicable to all staff.

Read More about Nursing at UPMC

Keshon, a younger male nurse, wears blue scrubs outside a hospital, looks at camera with a soft smile on his face.

Through tuition assistance and mentorship by coworkers, Keshon launched his nursing career in his hometown of McKeesport.

Jouli wears blue scrubs in a hospital room, looks at camera with a soft smile on her face.

Since growing up in Syria, Jouli H.’s story has been one that inspires all of us to remember how empowerment can truly change someone’s life.

Collage of four photos of medical-surgical nurses, all smiling.

We asked our nurses to shed some light on what Med-Surg nursing means to them. Get to know Med-Surg nursing – in four words – from UPMC nurses!

Read More about UPMC Insurance Services Division

Collage of four photos of medical-surgical nurses, all smiling.

In UPMC Insurance Services Division, analysts work to understand, innovate, and improve the products and services UPMC provides.

Young man smiles at camera in a studio setting.

Eddie S. shares how his passion for football, fishing, and friendship shapes his life and his career with UPMC Health Plan.

Veteran outside hiking.

We asked our nurses to shed some light on what Med-Surg nursing means to them. Get to know Med-Surg nursing – in four words – from UPMC nurses!

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