Current UPMC employees must apply in HR Direct.

Senior Medical Auditor – Pediatrics (Work from Home Opportunity)

Job ID: 6454327322
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: University of Pittsburgh Physicians
Department: 65801 POP18 PEDS Administration
Location: 4401 Penn Avenue, Pittsburgh, PA
Union Position: No
Salary Range: $ 28.2-48.82 USD

UPMC is hiring a full-time Senior Medical Auditor to join their Department of Pediatrics team! This position will join our Pediatrics administrative team, which focuses on a team effort approach to solving complex challenges. This position is responsible for the complete education program for the 276 physicians and 213 APPs across the 20 specialties in the Department of Pediatrics.  This role will also have the opportunity to interact with UPP Revenue Cycle on revenue enhancement initiatives and to help defend external coding audits when requested.

As the Senior Medical Auditor, you will provides technical expertise to review staff to ensure that all physicians, clinical, billing and coding staff are adhering to all guidelines for compliance as set forth by governmental, regulatory agencies and third party payors.

This position will work Monday through Friday, daylight hours, with no evenings, weekends, or holidays. We offer flexible scheduling for either 8-hour or 10-hour shifts. This is a fully remote position that will supoort the staff at Children’s Hospital. 

Responsibilities:

  • Consult with physicians and physician staff, as needed, on documentation issues, requirements for supervision of resident services and other regulatory issues as they arise.
  • Assist the Compliance Manager and Compliance Officer with quality assurance activites and with reporting the overall results (i.e., effectiveness assessments) of the regular, special and CERT+ audit programs.
  • Develop and manage relationships with colleagues in a professional, independent manner to create an environment that affects necessary change to systems effecting the documentation, billing or coding services.
  • Perform duties and job responsibilities in a manner that coincides with the service management philosophy of the PSD including the demonstration of the basics of service excellence toward patients, visitors, staff, peers, physicians and other departments within the medical center.
  • Develop computer based audit spreadsheet that accurately depict all coding/documentation discrepancies, identifies the patient and provider of service, and provides a clear and concise statement of deficiencies per line item. All points should be thoroughly researched and references made readily available upon completion of audit for manager or practice discussion.
  • Perform internal retrospective, concurrent or prospective medical chart audits to assure that CPT codes billed are appropriate and supported by documentation in the patient record, and that all documentation and coding is compliant with Federal and State regulations. It is also the auditor’s responsibility to note areas of determined lost revenue. All audit findings are the result of a thorough and complete review of all available documentation. It is the responsibility of the auditor to determine if all existing documentation has been reviewed. These audits will be performed according to guidelines set forth by regulatory agencies (CMS, OIG, DPW, etc.) and the National Committee of Quality Assurance. Concurrent audits may include the shadowing professional services to capture all billable services provided. Educational services may be provided simultaneously to the practice physician and practice staff as information in obtained. This responsibility includes a thorough knowledge of departmental chart and documentation flow, prior to the performance of a medical audit, to assure that documentation review encompasses all available records, as well as working closely with the Department Administrator, Chair, Practice Dir. to provide open communication lines during audit and educational processes.
  • Complete, review, and submit all audit spreadsheets and audit summaries to Compliance Manager as per audit schedule developed by Compliance Manager. Present draft audit results to the department/ractice staff and audited physicians and non-physician practitioners. This presentation must be well prepared and the auditor must have a thorough understanding of all issues cited in audit report and must present reference sources (with regulatory and rule-based exceprt language) within the report in support of audit findings.
  • Conduct post-audit compliance training sessions for PSD physicians and non-physician practitioners as audit results dictate. These training sessions will include, but are not limited to, provision of education specific to the issues found on audit and will be largely based on the documentation, coding and billing rules as set forth by CMS and other relevant Federal and State regulatory agencies.
  • Ensure adherence to PSD compliance program and regulatory related recommendations. Bring unresolved issues to the attention of the Compliance Manager and the Compliance Officer.
  • Develop an audit report, to accompany audit spreadsheet, which captures overall percentage of services coded correctly and supported by documentation in the medical record (non-refundable events), services determined to be at risk due to incorrect selection of code type, over-coding, under-coding, coding not supported by documentation in the medical record, misuse or absence of modifiers, bundling and other coding violations (refundable events), and other documentation, coding and billing concerns such as non-refundable modifier usage, ICD-9 diagnosis coding, date of service and etcetra. This audit summary report should conclude with recommendations to correct aforementioned areas of deficiencies including but not limited to departmental educational training sessions.
  • Attend department meetings and present educational update or discuss unique audit findings and recommendations as requested by the Compliance Manager. It is the Auditor’s responsibility to seek out meetings that are specific to current auditor practice assignment and general continuing education.
  • Responsible for conducting and communication the results of special projects and all special audits as requested by the Compliance Manager or Compliance Officer.
  • Adhere to human resources policies and procedures.
  • Engage in communication as directed or required with PSD executive management regarding internal and external audits and the results thereof.
  • Directs Medical Auditor, Junior Medical Auditor and Auditor Analyst as required or as requested Compliance Manager or Compliance Officer. Reviews work produced by these staff and provides feedback to Compliance Manager.
  • Maintain professional affiliations and enhance professional growth and development to keep current on the latest trends in health care.

Qualifications:

  • An associate’s degree or comparable technical school diploma is required or equivalent years of experience.
  • 6 years experience in coding and documentation of physician services is required.

In-depth knowledge of key revenue cycle processes, clinical documentation and financial operations. Strong interpersonal and organizational skills. Analytical and problem-solving skills. Ability to coordinate the work of others and communicate effectively with physicians and practice managers. Proficiency in MS Office. Advanced knowledge of managed care, capitation and commercial third party payor billing and reimbursement practices as well as current legal requirements. Excellent interpersonal, organizational, analytical and communication skills. Ability to effectively communicate with all levels of the organizations.

Licensure, Certifications, and Clearances:

  • Certified Coding Specialist (CCS) OR Certified Professional Coder (CPC) OR Registered Health Information Administrator OR Registered Health Information Technician (RHIT)
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC has a Center for Engagement and Inclusions that is charged with executing leading-edge and next- generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader.  This includes having Employee Resources Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Difference) Network, that support the implementation of our diversity strategy. 

CAREER GROWTH

Grow Your Nursing Career

Spanning over 20 clinical specialties and more than 50 unique nursing roles, every nurse at UPMC can achieve and advance their goals with the My Nursing Career Ladder. Whether you’re looking to progress to an elevated role or continue your education, UPMC equips nurses with the resources, feedback, leadership, and benefits to help you succeed and achieve your career goals. Here’s how a few nurses have grown their careers through the years at UPMC:

Clyde C.

As a Professional Staff Nurse, Expert at UPMC Muncy, Clyde is a great example of someone who has taken advantage of UPMC’s My Nursing Career Ladder to grow his career while remaining in the same hospital location.

Clyde’s Career Journey:

⦁ 2017: Professional Staff Nurse – UPMC Muncy
⦁ 2021: Sr. Professional Staff Nurse – UPMC Muncy
⦁ 2022: Sr. Professional Staff Nurse II – UPMC Muncy
⦁ 2022-present: Professional Staff Nurse, Expert – UPMC Muncy

Male nurse stands in front of hospital, smiling at the camera.

Michelle B.

In her current role as a Professional Staff Nurse, Expert at UPMC Presbyterian, Michelle cares for patients with chronic and ongoing health issues as part of a Medical-Surgical unit. Michelle enjoys the daily change that Med-Surg nursing brings, and has found a career path that is interesting, meaningful, and full of opportunity.

Michelle’s Career Journey:

⦁ 2019: Staff Nurse – UPMC Presbyterian
⦁ 2020: Professional Staff Nurse – UPMC Presbyterian
⦁ 2021: Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2021: Sr. Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2022: Sr. Professional Staff Nurse II, BSN – UPMC Presbyterian
⦁ 2023: Professional Staff Nurse, BSN, Expert – UPMC Presbyterian

Michelle, a blonde nurse, smiles at the camera outside of a hospital setting.

Jouli H.

Born in Syria, Jouli H. had a childhood dream of becoming a nurse. After moving to the United States and initially pursuing a different career, Jouli decided to return to school when she turned 30, returning to the hope and dream she had as a little girl. After attending UPMC Mercy School of Nursing, Jouli has continued her UPMC career journey, even becoming a mother along the way.

Jouli’s Career Journey:

⦁ 2020: Staff Nurse – UPMC Mercy
⦁ 2020: Professional Staff Nurse – UPMC Mercy
⦁ 2021: Professional Staff Nurse, BSN – UPMC Mercy
⦁ 2022: Professional Staff Nurse, BSN, Casual – UPMC Mercy
⦁ 2023: Sr. Professional Staff Nurse, BSN, Casual – UPMC Mercy

Jouli wears blue scrubs in a hospital room, looks at camera with a soft smile on her face.

INSURANCE SERVICES DIVISION OF UPMC

Advance Your Future

A career with UPMC means more than just caring for patients – when you’re a part of UPMC Insurance Services Division, it means caring for more than four million insurance members, too. UPMC Insurance Services Division offers a full range of health insurance products and services to our network across the country, providing peace of mind, better health, and financial security to our members, along with limitless career opportunities and a rewarding mission to those on our team.

About UPMC Insurance Services Division

As an integrated health care provider-insurer, UPMC goes beyond patient care to provide insurance products and services to millions of members. Our team partners with UPMC and community network providers to deliver knowledge and expertise that provides the highest quality care at the most affordable price, supporting our members through service, communication, and more.

Fast Facts:

  • We provide insurance products and services to over more than four million members.
  • UPMC’s Insurance Services Division offers a full range of health insurance options including UPMC Health Plan, Workpartners, UPMC for Life, UPMC for You, UPMC for Kids, UPMC Community HealthChoices, and Community Care Behavioral Health.
  • UPMC Health Plan is among the nation’s fastest-growing health plans.

Opportunities on Our Team

We’ve got a job that’s just right for you! UPMC Insurance Services Division team offers a vast array of career paths and opportunities, from career areas like customer service, data analytics, and information technology and even patient care roles like social work, nursing, and care management.

Whether in non-clinical or patient-facing roles, our team impacts patients and members by providing quality experiences before, during, and after their care, building relationships in a unique and meaningful way.

Recognized for Excellence

Be a part of an award-winning team! UPMC Insurance Services Division has been recognized for outstanding care and service with awards that include:

  1. U.S. News and World Report named UPMC for Life a “Best Insurance Company for Medicare Advantage” in Pennsylvania for 2024.
  2. The Human Rights Campaign Foundation has named UPMC Health Plan an “Equality 100 Leader in LGBTQ+ Workplace Inclusion” for 2023–2024.
  3. UPMC for Life ranked #1 in Customer Satisfaction* among Medicare Advantage Plans in Pennsylvania by J.D. Power.
  4. The Ethisphere Institute named UPMC as one of the World’s Most Ethical Companies for the sixth consecutive year.

*Results are based on award-eligible plans in Pennsylvania by J.D. Power. For J.D. Power 2024 award information visit, jdpower.com/awards.

Jump-Start Your Career

Looking to launch a career with longevity and opportunity? With countless entry-level opportunities for recent graduates, along with tools and resources that empower you as you learn and grow, UPMC Insurance Services Division is the perfect place to get a career started.

Interested in taking your career to new heights? Our career paths and advancement opportunities will provide you with chances to achieve your goals at every step.

BENEFITS AND LIFE AT UPMC

Why Work Here

We know that you have many options when choosing where to build your career. So why choose UPMC? We can think of a few reasons.

Work-Life Balance

Finding the ideal balance to manage the important elements in your life.

Development & Opportunities

Enhancing your career through continued learning opportunities and/or advancement.

Compensation

Receiving competitive pay for the work that you do – base pay, merit, and premium pay.

Performance & Recognition

Rewarding performance that supports the goals and mission of UPMC.

Benefits

Providing assistance and security to meet the current and future needs of you and your family.

Work-Life Balance

Finding the ideal balance to manage the important elements in your life.

Development & Opportunities

Enhancing your career through continued learning opportunities and/or advancement.

Compensation

Receiving competitive pay for the work that you do – base pay, merit, and premium pay.

Performance & Recognition

Rewarding performance that supports the goals and mission of UPMC.

Benefits

Providing assistance and security to meet the current and future needs of you and your family.

Benefits that Matter to You

We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.

  • Earn over 5 weeks of paid time off every year
  • Affordable medical, dental & vision coverage
  • Student loan assistance and tuition reimbursement options
  • Earn up to 8% of your eligible pay in retirement contributions from UPMC
  • Employer-paid life insurance

Benefits that Matter to You

We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.

  • Earn over 5 weeks of paid time off every year
  • Affordable medical, dental & vision coverage
  • Student loan assistance and tuition reimbursement options
  • Earn up to 8% of your eligible pay in retirement contributions from UPMC
  • Employer-paid life insurance

Benefits that Matter to You

We’re committed to providing our employees with benefits that meet their needs and support their well-being in all areas of life.

  • Earn over 5 weeks of paid time off every year
  • Affordable medical, dental & vision coverage
  • Student loan assistance and tuition reimbursement options
  • Earn up to 8% of your eligible pay in retirement contributions from UPMC
  • Employer-paid life insurance

Support for You – and Your Family

Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

  • Two weeks of paid parental leave
  • Family planning resources
  • Tuition assistance for dependents
  • Comprehensive health care for dependents
  • Emergency child and elder care options
  • Flexible work arrangements

Support for You – and Your Family

Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

  • Two weeks of paid parental leave
  • Family planning resources
  • Tuition assistance for dependents
  • Comprehensive health care for dependents
  • Emergency child and elder care options
  • Flexible work arrangements

Support for You – and Your Family

Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

  • Flexibility to choose the shifts and work arrangements work best for your lifestyle
  • Two weeks of paid parental leave
  • Family planning resources
  • Comprehensive health care for dependents
  • Emergency child and elder care options

A Culture That Cares

At UPMC, you can find a home among people who share your passions and care about who you are.

A Culture That Cares

At UPMC, you can find a home among people who share your passions and care about who you are.

A Culture That Cares

UPMC is a place where you can find a home, no matter your gender, race, sexual orientation, age, or culture, and where you can meet people who share your passions and care about you.

Tools to Reach Your Potential

Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

  • Up to $6,000 of annual tuition assistance
  • Ongoing learning via LinkedIn Learning
  • Accelerated career pathways for growth
  • Robust instructor-led education and learning pathways

Tools to Reach Your Potential

Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

  • Up to $6,000 of annual tuition assistance
  • Ongoing learning via LinkedIn Learning
  • Accelerated career pathways for growth
  • Robust instructor-led education and learning pathways

Tools to Reach Your Potential

Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

  • Unlimited educational possibilities, including no-cost BSN and MSN programs
  • Robust career ladders for every nurse – no matter your specialty, location, or career stage
  • Up to $6,000 of annual tuition assistance
  • Ongoing learning opportunities

Expansive Opportunity

Where do you want to go with your career? Wherever it is, UPMC can take you there.

Expansive Opportunity

Where do you want to go with your career? Wherever it is, UPMC can take you there.

Expansive Opportunity

Where do you want to go with your career? Wherever it is, UPMC can take you there.

* Note: Benefits described may not be applicable to all staff.

Read More about Nursing at UPMC

Keshon, a younger male nurse, wears blue scrubs outside a hospital, looks at camera with a soft smile on his face.

Through tuition assistance and mentorship by coworkers, Keshon launched his nursing career in his hometown of McKeesport.

Jouli wears blue scrubs in a hospital room, looks at camera with a soft smile on her face.

Since growing up in Syria, Jouli H.’s story has been one that inspires all of us to remember how empowerment can truly change someone’s life.

Collage of four photos of medical-surgical nurses, all smiling.

We asked our nurses to shed some light on what Med-Surg nursing means to them. Get to know Med-Surg nursing – in four words – from UPMC nurses!

Read More about UPMC Insurance Services Division

Collage of four photos of medical-surgical nurses, all smiling.

In UPMC Insurance Services Division, analysts work to understand, innovate, and improve the products and services UPMC provides.

Young man smiles at camera in a studio setting.

Eddie S. shares how his passion for football, fishing, and friendship shapes his life and his career with UPMC Health Plan.

Veteran outside hiking.

We asked our nurses to shed some light on what Med-Surg nursing means to them. Get to know Med-Surg nursing – in four words – from UPMC nurses!

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Curious about the culture, roles, and people here at UPMC? The UPMC Careers blog is a great place to read more employee stories, get career tips, and learn about the passions and perspectives of folks who make up our UPMC team.

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