Payment Posting Team Lead

UPMC Corporate Revenue Cycle is hiring a Payment Posting Team Lead to join our team at the US Steel Tower in Downtown Pittsburgh, PA. In this role, you will work Monday through Friday during business hours.

As the Payment Posting Team Lead, you will oversee the posting of payments for UPMC entities. Additionally, you will be responsible for non-payment work, imaging data, accounting for payments, and verifying funds in the bank.

Responsibilities:

• Work with staff and management to identify PLBs that can be posted as remits are received and train employees on the process. Notify bank and management of any processing issues.
• Facilitate and process the transfer of funds (in the appropriate billing system) to and from various entities across the UPMC Health System. Ability to perform/maintain emergency downtime posting procedures from home or alternate location including but not limited to: verifying bank deposits, importing and posting of files, coordinating workflow with the Supervisor.
• Research Cash Investigations/CRMs monitoring for high or repetitive staff/system errors and promptly initiate corrective action by reporting repetitive error patterns to the Supervisor. Monitor and maintain clearing accounts to ensure items are thoroughly researched and resolved within 7 days of posting. Report any items older than 7 days along with corresponding documentation to the Supervisor. Ensure that accurate reporting is distributed on a monthly basis to management.
• Audit posting accuracy of electronic files and paper documents. Identify patterns of error and work with the Supervisor to isolate and resolve errors caused by UPMC. Promptly initiate corrective action if a pattern of errors is detected. Oversee department imaging of documents and controls ensuring that a backlog does not occur.
• Ensure that back-ups are notified when primary staff is out of the office due to vacation/illness. Assist the Supervisor with various reporting functions and serve as a resource to other employees by answering procedural and system related questions.
• Ensure that the cash processors post cash to the billing systems (manually or electronically) according to departmental guidelines, policies and procedures. Monitor posting for accuracy and backlog of work. Train staff to accurately post contractual allowances, remark codes and denial codes according to departmental guidelines, policies and procedures.