Health Unit Coordinator – St. Margaret Harmar Outpatient Surgery

UPMC is hiring a full-time Health Unit Coordinator to support their St. Margaret Harmar Outpatient Surgery Center! Our surgery center operates five operating rooms, 17 PACU bays and a pre-op call center, and each department works with the other as a team, with the goal of providing the optimal patient experience.

Our Health Unit Coordinator will greets all patients, family members, visitors and staff members as the enter the center. You will also help reconcile charges, order supplies, filing, schedule OR cases, and retrieving and filling orders for specialty implants. This is a great opportunity for an experience health unit secretary or administrative support individual interested in working in a medical setting. 

Hours for this position will be Monday through Friday, daylight hours, with no evenings, weekends, or holidays! Previous experience in procedural/ OR department is preferred. 

Responsibilities:

• Maintains par levels for designated supplies and forms including down time folders. Rounds through family lounge to assure proper items are stocked and room is maintained. Reconciles charges accordingly including but not limited to custom braces and CRRT. Performs unit audits as directed. Initiates quiet time or monitors noise level. Strictly adheres to all policies and practices relative to patient care and hospital related information. Adheres to HIPAA and blocked policies. Complies with safety policies and procedures including standard precautions. Performs assigned work in a timely and productive manner.
• Maintains accurate unit communication including, but not limited to, promptly answering telephones, activating the paging system, facilitating timely faxing, and distributing patient and unit mail. Greets and assists visitors, physicians and other staff members. Utilizes hospital information systems, including but not limited to eRecord, MARS, Medipac, Bedboard, and Teletracking. Updates Bedboard per unit standards and communicates changes to appropriate staff as needed. Enters and communicates physician orders timely and accurately. Maintains the medical record and patient chart according to established policy. Assures that patient identification plate is correct and that patient identification labels are available at all times. Coordinates other unit activities including, but not limited to scheduling of tests and procedures, scheduling patient transports, completing errands, maintaining appropriate logs and filing reports appropriately.
• Maintains office equipment including, but not limited to, computers, telephones, refrigerator temperatures, printers, and fax machines. Submits repair requests to the appropriate departments and follows up as needed. Reports Bedboard discrepancies to Bed Flow Coordinator, or appropriate person. Establishes appropriate and effective communication strategies. Establishes professional and respectful interpersonal relationships.
• Suggests and supports changes within the department. Assumes responsibility for assignments and views problems as challenges. Demonstrates awareness of how one’s own behavior impacts the efficient functioning of the department.
• Constructively receives feedback and direction. Identifies and communicates learning needs to the unit director. Takes action to improve knowledge, skills and performance. *Serves as a resource for staff and other disciplines. Serves as a preceptor for new staff members. Prior to performing new or challenging tasks, requests assistance and reviews relevant policies and procedures. Requests assistance in planning and prioritizing activities as needed. Participates in self-review as requested by the unit director. Participates in project and committee work.