Current UPMC employees must apply in HR Direct.

Sr. Practice Manager- New Castle

Job ID: 6585161170
Status: Full-Time
Regular/Temporary: Management
Shift: Day Job
Facility: UPMC Community Medicine Incorporated
Department: 55047 ZCPSH Lawrence Cty Ortho NCstl
Location: 312 Wilmington Road, New Castle, PA
Union Position: No
Salary Range: $ 0.0-0.0 USD

UPMC Regional Orthopaedics is hiring a full-time Senior Practice Manager!

This is a Monday-Friday, daylight position. No weekends or holidays! This position will require travel amongst all offices in Lawrence and Mercer Counties.

UPMC Regional Orthopaedics is a dynamic, growing practice that provides orthopaedic and rheumatologic care to our community.   This is an excellent opportunity for a candidate with strong leadership and business skills who seeks to help continue the growth and success of the practice.

    Purpose:
    Manage all operational aspects of the practice sites to ensure quality patient care.

    Responsibilities:

    • Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas.
    • Develop strategic plans for practices.
    • Serve as liaison to various UPMC departments and resources.
    • Communicate effectively with staff, physicians, and peers through oral and written communication.
    • Ensure compliance with all UPMC policies and procedures.
    • Monitor and meet practice-specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
    • Serve as liaison for renovations, construction, and building utilization with UPMC and outside construction services.
    • Review and evaluate the effectiveness of current procedures and plans with the Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations.
    • Assist in physician relations as necessary.
    • Develop and maintain a patient-centric culture, centered around patient arrival and follow-up activities in line with the consumerism initiatives, if applicable.
    • Supervise and oversee practice budgets.
    • Maintain knowledge initiatives as they relate to the operation of the practices.
    • Assist in the due diligence, practice valuations, contract negotiations, and staffing as required.
    • Oversee and assist in the recruitment of staff and new practices.
    • Ensure appropriate and high-quality staffing through the strategic placement of office coordinators, office and practice managers.

    Qualifications:

    Bachelor’s Degree + 3 years of management experience w/ 1 year healthcare experience OR Associate’s Degree + 3 years healthcare experience and 3 years of management experience OR High School Diploma + 5 years healthcare experience and 5 years of management experience

    Licensure, Certifications, and Clearances:

    • Act 34

    UPMC is an Equal Opportunity Employer/Disability/Veteran

    UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.

    CAREER GROWTH

    Grow Your Nursing Career

    Spanning over 20 clinical specialties and more than 50 unique nursing roles, every nurse at UPMC can achieve and advance their goals with the My Nursing Career Ladder. Whether you’re looking to progress to an elevated role or continue your education, UPMC equips nurses with the resources, feedback, leadership, and benefits to help you succeed and achieve your career goals. Here’s how a few nurses have grown their careers through the years at UPMC:

    Clyde C.

    As a Professional Staff Nurse, Expert at UPMC Muncy, Clyde is a great example of someone who has taken advantage of UPMC’s My Nursing Career Ladder to grow his career while remaining in the same hospital location.

    Clyde’s Career Journey:

    ⦁ 2017: Professional Staff Nurse – UPMC Muncy
    ⦁ 2021: Sr. Professional Staff Nurse – UPMC Muncy
    ⦁ 2022: Sr. Professional Staff Nurse II – UPMC Muncy
    ⦁ 2022-present: Professional Staff Nurse, Expert – UPMC Muncy

    Male nurse stands in front of hospital, smiling at the camera.

    Michelle B.

    In her current role as a Professional Staff Nurse, Expert at UPMC Presbyterian, Michelle cares for patients with chronic and ongoing health issues as part of a Medical-Surgical unit. Michelle enjoys the daily change that Med-Surg nursing brings, and has found a career path that is interesting, meaningful, and full of opportunity.

    Michelle’s Career Journey:

    ⦁ 2019: Staff Nurse – UPMC Presbyterian
    ⦁ 2020: Professional Staff Nurse – UPMC Presbyterian
    ⦁ 2021: Professional Staff Nurse, BSN – UPMC Presbyterian
    ⦁ 2021: Sr. Professional Staff Nurse, BSN – UPMC Presbyterian
    ⦁ 2022: Sr. Professional Staff Nurse II, BSN – UPMC Presbyterian
    ⦁ 2023: Professional Staff Nurse, BSN, Expert – UPMC Presbyterian

    Michelle, a blonde nurse, smiles at the camera outside of a hospital setting.

    Jouli H.

    Born in Syria, Jouli H. had a childhood dream of becoming a nurse. After moving to the United States and initially pursuing a different career, Jouli decided to return to school when she turned 30, returning to the hope and dream she had as a little girl. After attending UPMC Mercy School of Nursing, Jouli has continued her UPMC career journey, even becoming a mother along the way.

    Jouli’s Career Journey:

    ⦁ 2020: Staff Nurse – UPMC Mercy
    ⦁ 2020: Professional Staff Nurse – UPMC Mercy
    ⦁ 2021: Professional Staff Nurse, BSN – UPMC Mercy
    ⦁ 2022: Professional Staff Nurse, BSN, Casual – UPMC Mercy
    ⦁ 2023: Sr. Professional Staff Nurse, BSN, Casual – UPMC Mercy

    Jouli wears blue scrubs in a hospital room, looks at camera with a soft smile on her face.

    INSURANCE SERVICES DIVISION OF UPMC

    Advance Your Future

    A career with UPMC means more than just caring for patients – when you’re a part of UPMC Insurance Services Division, it means caring for more than four million insurance members, too. UPMC Insurance Services Division offers a full range of health insurance products and services to our network across the country, providing peace of mind, better health, and financial security to our members, along with limitless career opportunities and a rewarding mission to those on our team.

    About UPMC Insurance Services Division

    As an integrated health care provider-insurer, UPMC goes beyond patient care to provide insurance products and services to millions of members. Our team partners with UPMC and community network providers to deliver knowledge and expertise that provides the highest quality care at the most affordable price, supporting our members through service, communication, and more.

    Fast Facts:

    • We provide insurance products and services to over more than four million members.
    • UPMC’s Insurance Services Division offers a full range of health insurance options including UPMC Health Plan, Workpartners, UPMC for Life, UPMC for You, UPMC for Kids, UPMC Community HealthChoices, and Community Care Behavioral Health.
    • UPMC Health Plan is among the nation’s fastest-growing health plans.

    Opportunities on Our Team

    We’ve got a job that’s just right for you! UPMC Insurance Services Division team offers a vast array of career paths and opportunities, from career areas like customer service, data analytics, and information technology and even patient care roles like social work, nursing, and care management.

    Whether in non-clinical or patient-facing roles, our team impacts patients and members by providing quality experiences before, during, and after their care, building relationships in a unique and meaningful way.

    Recognized for Excellence

    Be a part of an award-winning team! UPMC Insurance Services Division has been recognized for outstanding care and service with awards that include:

    1. U.S. News and World Report named UPMC for Life a “Best Insurance Company for Medicare Advantage” in Pennsylvania for 2024.
    2. The Human Rights Campaign Foundation has named UPMC Health Plan an “Equality 100 Leader in LGBTQ+ Workplace Inclusion” for 2023–2024.
    3. UPMC for Life ranked #1 in Customer Satisfaction* among Medicare Advantage Plans in Pennsylvania by J.D. Power.
    4. The Ethisphere Institute named UPMC as one of the World’s Most Ethical Companies for the sixth consecutive year.

    *Results are based on award-eligible plans in Pennsylvania by J.D. Power. For J.D. Power 2024 award information visit, jdpower.com/awards.

    Jump-Start Your Career

    Looking to launch a career with longevity and opportunity? With countless entry-level opportunities for recent graduates, along with tools and resources that empower you as you learn and grow, UPMC Insurance Services Division is the perfect place to get a career started.

    Interested in taking your career to new heights? Our career paths and advancement opportunities will provide you with chances to achieve your goals at every step.

    BENEFITS AND LIFE AT UPMC

    Why Work Here

    We know that you have many options when choosing where to build your career. So why choose UPMC? We can think of a few reasons.

    Work-Life Balance

    Finding the ideal balance to manage the important elements in your life.

    Development & Opportunities

    Enhancing your career through continued learning opportunities and/or advancement.

    Compensation

    Receiving competitive pay for the work that you do – base pay, merit, and premium pay.

    Performance & Recognition

    Rewarding performance that supports the goals and mission of UPMC.

    Benefits

    Providing assistance and security to meet the current and future needs of you and your family.

    Work-Life Balance

    Finding the ideal balance to manage the important elements in your life.

    Development & Opportunities

    Enhancing your career through continued learning opportunities and/or advancement.

    Compensation

    Receiving competitive pay for the work that you do – base pay, merit, and premium pay.

    Performance & Recognition

    Rewarding performance that supports the goals and mission of UPMC.

    Benefits

    Providing assistance and security to meet the current and future needs of you and your family.

    Benefits that Matter to You

    We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.

    • Earn over 5 weeks of paid time off every year
    • Affordable medical, dental & vision coverage
    • Student loan assistance and tuition reimbursement options
    • Earn up to 8% of your eligible pay in retirement contributions from UPMC
    • Employer-paid life insurance

    Benefits that Matter to You

    We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.

    • Earn over 5 weeks of paid time off every year
    • Affordable medical, dental & vision coverage
    • Student loan assistance and tuition reimbursement options
    • Earn up to 8% of your eligible pay in retirement contributions from UPMC
    • Employer-paid life insurance

    Benefits that Matter to You

    We’re committed to providing our employees with benefits that meet their needs and support their well-being in all areas of life.

    • Earn over 5 weeks of paid time off every year
    • Affordable medical, dental & vision coverage
    • Student loan assistance and tuition reimbursement options
    • Earn up to 8% of your eligible pay in retirement contributions from UPMC
    • Employer-paid life insurance

    Support for You – and Your Family

    Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

    • Two weeks of paid parental leave
    • Family planning resources
    • Tuition assistance for dependents
    • Comprehensive health care for dependents
    • Emergency child and elder care options
    • Flexible work arrangements

    Support for You – and Your Family

    Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

    • Two weeks of paid parental leave
    • Family planning resources
    • Tuition assistance for dependents
    • Comprehensive health care for dependents
    • Emergency child and elder care options
    • Flexible work arrangements

    Support for You – and Your Family

    Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

    • Flexibility to choose the shifts and work arrangements work best for your lifestyle
    • Two weeks of paid parental leave
    • Family planning resources
    • Comprehensive health care for dependents
    • Emergency child and elder care options

    A Culture That Cares

    At UPMC, you can find a home among people who share your passions and care about who you are.

    A Culture That Cares

    At UPMC, you can find a home among people who share your passions and care about who you are.

    A Culture That Cares

    UPMC is a place where you can find a home, no matter your gender, race, sexual orientation, age, or culture, and where you can meet people who share your passions and care about you.

    Tools to Reach Your Potential

    Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

    • Up to $6,000 of annual tuition assistance
    • Ongoing learning via LinkedIn Learning
    • Accelerated career pathways for growth
    • Robust instructor-led education and learning pathways

    Tools to Reach Your Potential

    Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

    • Up to $6,000 of annual tuition assistance
    • Ongoing learning via LinkedIn Learning
    • Accelerated career pathways for growth
    • Robust instructor-led education and learning pathways

    Tools to Reach Your Potential

    Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

    • Unlimited educational possibilities, including no-cost BSN and MSN programs
    • Robust career ladders for every nurse – no matter your specialty, location, or career stage
    • Up to $6,000 of annual tuition assistance
    • Ongoing learning opportunities

    Expansive Opportunity

    Where do you want to go with your career? Wherever it is, UPMC can take you there.

    Expansive Opportunity

    Where do you want to go with your career? Wherever it is, UPMC can take you there.

    Expansive Opportunity

    Where do you want to go with your career? Wherever it is, UPMC can take you there.

    * Note: Benefits described may not be applicable to all staff.

    Read More about Nursing at UPMC

    Keshon, a younger male nurse, wears blue scrubs outside a hospital, looks at camera with a soft smile on his face.

    Through tuition assistance and mentorship by coworkers, Keshon launched his nursing career in his hometown of McKeesport.

    Jouli wears blue scrubs in a hospital room, looks at camera with a soft smile on her face.

    Since growing up in Syria, Jouli H.’s story has been one that inspires all of us to remember how empowerment can truly change someone’s life.

    Collage of four photos of medical-surgical nurses, all smiling.

    We asked our nurses to shed some light on what Med-Surg nursing means to them. Get to know Med-Surg nursing – in four words – from UPMC nurses!

    Read More about UPMC Insurance Services Division

    Collage of four photos of medical-surgical nurses, all smiling.

    In UPMC Insurance Services Division, analysts work to understand, innovate, and improve the products and services UPMC provides.

    Young man smiles at camera in a studio setting.

    Eddie S. shares how his passion for football, fishing, and friendship shapes his life and his career with UPMC Health Plan.

    Veteran outside hiking.

    We asked our nurses to shed some light on what Med-Surg nursing means to them. Get to know Med-Surg nursing – in four words – from UPMC nurses!

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