Nutrition Tech

Join our dedicated team at UPMC Hamot as a Nutrition Tech, where you’ll play a vital role in enhancing patient care by guiding meal-ordering processes and ensuring nutritional safety. Using a computerized menu system, you’ll assist patients with compassion and precision, adhering to therapeutic diet orders and safety considerations. This dynamic position involves direct patient interaction, collaboration with healthcare teams, and the opportunity to make a meaningful impact on every meal served. If you’re passionate about providing exceptional service and supporting patient well-being, we invite you to apply today!

This casual position will work variable shifts, including but not limited to 6:00am to 2:00pm, 11:00am to 7:00pm, 2:00pm to 7:00pm and 6:00am to 11:00am. Weekends are required in addition to holidays as needed. 

Responsibilities:

• Strictly ensures safety precautions and inputs Special Service instructions into patient records, for situations such as Safety Trays, Aspiration Precautions, Nissen considerations, Missed Meals, etc.
• Confidentially utilizes electronic health record to verify diet orders, enteral feedings, and food allergies.
• Assists with inpatient meal trayline or meal delivery as needed.
• Performs in accordance with system-wide competencies/behaviors.
• Performs other duties as assigned.
• Possesses the ability to obtain and interpret information considering age specific needs.
• Assures accurate implementation of the diet prescription.
• Demonstrates exceptional customer service behaviors through all interactions.
• Completes all clerical activities and processes orders appropriately.
• Completes assigned patient activities.
• Participates in meal tray and nourishment delivery.
• Supports a positive working relationship with others and actively supports and participates in performance improvement activities.
• Demonstrates UPMC’s commitment to Service Excellence by understanding the needs of patients, their families, physicians, and co-workers and doing what is required the first time, every time by being responsible, sensitive, accurate, timely, coordinated, and thorough.
• Operates Computrition Hospitality Suite computerized menu program.
• Guides inpatients with care and compassion through the process of ordering their meals/snacks, within the constraints of their physician prescribed therapeutic diet order.
• Interacts and coordinates care relevant to diet orders or other with Patients, Nursing, Registered Dietitians, Trayline Workers, Tray Passers, Cooks.
• Handles all diet office phone calls and communicates issues to the appropriate areas.
• Accurately inputs nutritional supplements, in accordance with physician, Registered Nurse and Registered Dietitian Nutritionist medical record orders.
• Accurately executes Enteral Tube Feeding orders.
• Maintains out of stock items and communicates to patients as needed.
• Maintains and prints 10am, 2pm and HS snacks/nourishments.
• Communicates all TPN consults or other relevant nutrition issues to the Registered Dietitians as needed.
• Troubleshoots diet order trayline conflicts.
• Inputs and processes special diet considerations such as Gastric Bypass diets, Calorie Counts, Safety.