
Pharmacy Technician, Intermediate or Associate
Job ID: 6824609379
Status: Full-Time
Regular/Temporary: Regular
Shift: Evening Job
Facility: UPMC Susquehanna Williamsport
Department: Pharmacy
Location: 700 High Street, Williamsport, PA
Union Position: No
Salary Range: $ 19.33-29.01 USD
Job Title: Pharmacy Technician, Intermediate (Full-Time, 2nd Shift)
Location: UPMC Health System
Shift Hours: 2:30 p.m. to 11 p.m.
Schedule: Every other weekend and a minimum of two holidays per year
Job Summary: We are seeking a dedicated and skilled Pharmacy Technician, Intermediate to join our team. This inpatient pharmacy role involves providing pharmaceutical care to patients, demonstrating proficiency in essential technician functions such as sterile and non-sterile medication preparation, packaging, labeling, filling, and distribution. Services are provided in compliance with Department of Health, The Joint Commission, and State Board of Pharmacy regulations.
Responsibilities:
General:
- Maintain a clean, organized, and adequately stocked work environment.
- Ensure all medications are safely and securely stored according to regulations.
- Comply with Federal and State laws (e.g., HIPAA), regulations (e.g., OSHA), and PBM contracting requirements (e.g., FWA, CMS).
- Maintain all pertinent documentation (e.g., eye wash logs, refrigerator logs, perpetual inventory logs).
- Participate in departmental quality improvement activities.
- Use computer skills to process and maintain patient information and records.
- Finalize sales using the cash register, following proper cash handling policies and procedures.
- Audit and maintain accurate records for controlled substances.
- Procure and maintain adequate inventory levels in applicable areas (e.g., pharmacy medication stock rooms, automated medication carousels, automated dispensing machines).
- Provide and receive information to hospital personnel, patients, and visitors; refer drug information questions to Staff Pharmacists.
Filling:
- Work in the Sterile Product area preparing cytotoxic and hazardous drugs (e.g., chemotherapy) using proper aseptic technique.
- Assist in filling medication orders through correct labeling, counting, and stocking practices; initial and date products as required.
- Prepare oral and injectable medications (including intravenous admixtures and TPN) for the correct patient at the appropriate time using proper technique.
Distribution:
- Develop and maintain positive and productive service relationships during the medication distribution process.
- Participate in the distribution of medication, including medication cassettes, emergency medication carts, and the delivery of controlled substances per department policy and state and federal requirements.
- Retrieve discontinued medications and return them to the appropriate pharmacy area.
Investigational:
- Assist in the procurement, accountability, storage, preparation, and distribution of investigational and study drugs.
General:
- Maintain and update automated med stations, unit and department stock, emergency boxes, and crash carts.
Note: The above statements describe the general nature and level of work being performed by individuals assigned to this job. They are not exhaustive lists of all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with the job.
Additional Information: We will consider applicants at the Pharmacy Tech Associate level. The final candidate will be placed in the appropriate job title and salary based on individual experience and education.
Qualifications:
Education and Experience:
- High school diploma or equivalent OR completion of an accredited pharmacy technician program.
- Two years of previous Pharmacy Technician experience OR enrollment in good standing as a pharmacy student.
- Demonstrated competency in three of the following fourteen skills.
Quality Improvement:
- Lead and contribute to departmental and collaborative quality improvement initiatives.
- Assist in data collection, program implementation, and reporting results.
Prior Authorization Processing:
- High level of knowledge in insurance prior authorization processes.
- Communicate with patients and healthcare providers, understand necessary documentation, complete paperwork, and assist in follow-up for approvals.
Medication Access and Adherence:
- Assist patients and healthcare providers with financial coordination using copay assistance, pharmaceutical manufacturer programs, foundation assistance, and UPMC programs.
- Promote patient health through adherence programs like refill coordination and medication synchronization.
Decentral Participation:
- Engage in decentralized technician activities including automation management, cassette exchange, and expiration return.
- Demonstrate customer service during interactions with nurses and monitor pharmacy activities (e.g., turnaround time, stockouts, missing doses).
Medication Reconciliation:
- Interview patients and caregivers to obtain admission medication information and enter it into the electronic chart.
- Coordinate medication changes with healthcare professionals and ensure prescription filling upon discharge.
Automation:
- Proficient in pharmacy automation technologies, including RobotRx and packaging operations.
OR Services:
- Assist with daily operations in the operating room pharmacy, including drawing up syringes, filling kits, case trays, and managing inventory.
Inventory Processes:
- Understand best practices in inventory control, ordering, and receiving medication.
- Comply with laws, regulations, and policies related to procurement.
Non-Sterile Packaging:
- Package oral dosage forms, including liquid formulations, in the pharmacy packaging system.
Controlled Substance Handling:
- Assist with ordering, receiving, and filling controlled substances, maintaining documentation in compliance with regulations.
Chemotherapeutic Preparation:
- Prepare cytotoxic and hazardous drugs (e.g., chemotherapy) with high skill and expertise.
Sterile Compounding:
- Compound IV medications using aseptic technique, generate reports and labels, and perform nutritional solution calculations.
Order Entry:
- Assist with medication order entry into the pharmacy information system, including IV admixtures and TPN, under pharmacist supervision.
Adjudication/Billing:
- Submit prescription information to insurance processors, resolve rejected claims, coordinate multiple benefit payers, and obtain necessary paperwork.
Licensure, Certifications, and Clearances:
- Certified Pharmacy Technician (CPhT)
- Act 34
- Driver’s License
UPMC is an Equal Opportunity Employer/Disability/Veteran
CAREER GROWTH
Grow Your Nursing Career
Spanning over 20 clinical specialties and more than 50 unique nursing roles, every nurse at UPMC can achieve and advance their goals with the My Nursing Career Ladder. Whether you’re looking to progress to an elevated role or continue your education, UPMC equips nurses with the resources, feedback, leadership, and benefits to help you succeed and achieve your career goals. Here’s how a few nurses have grown their careers through the years at UPMC:
Clyde C.
As a Professional Staff Nurse, Expert at UPMC Muncy, Clyde is a great example of someone who has taken advantage of UPMC’s My Nursing Career Ladder to grow his career while remaining in the same hospital location.
Clyde’s Career Journey:
⦁ 2017: Professional Staff Nurse – UPMC Muncy
⦁ 2021: Sr. Professional Staff Nurse – UPMC Muncy
⦁ 2022: Sr. Professional Staff Nurse II – UPMC Muncy
⦁ 2022-present: Professional Staff Nurse, Expert – UPMC Muncy
Michelle B.
In her current role as a Professional Staff Nurse, Expert at UPMC Presbyterian, Michelle cares for patients with chronic and ongoing health issues as part of a Medical-Surgical unit. Michelle enjoys the daily change that Med-Surg nursing brings, and has found a career path that is interesting, meaningful, and full of opportunity.
Michelle’s Career Journey:
⦁ 2019: Staff Nurse – UPMC Presbyterian
⦁ 2020: Professional Staff Nurse – UPMC Presbyterian
⦁ 2021: Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2021: Sr. Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2022: Sr. Professional Staff Nurse II, BSN – UPMC Presbyterian
⦁ 2023: Professional Staff Nurse, BSN, Expert – UPMC Presbyterian
Born in Syria, Jouli H. had a childhood dream of becoming a nurse. After moving to the United States and initially pursuing a different career, Jouli decided to return to school when she turned 30, returning to the hope and dream she had as a little girl. After attending UPMC Mercy School of Nursing, Jouli has continued her UPMC career journey, even becoming a mother along the way.
Jouli’s Career Journey:
⦁ 2020: Staff Nurse – UPMC Mercy
⦁ 2020: Professional Staff Nurse – UPMC Mercy
⦁ 2021: Professional Staff Nurse, BSN – UPMC Mercy
⦁ 2022: Professional Staff Nurse, BSN, Casual – UPMC Mercy
⦁ 2023: Sr. Professional Staff Nurse, BSN, Casual – UPMC Mercy
INSURANCE SERVICES DIVISION OF UPMC
Advance Your Future
A career with UPMC means more than just caring for patients – when you’re a part of UPMC Insurance Services Division, it means caring for more than four million insurance members, too. UPMC Insurance Services Division offers a full range of health insurance products and services to our network across the country, providing peace of mind, better health, and financial security to our members, along with limitless career opportunities and a rewarding mission to those on our team.
About UPMC Insurance Services Division
As an integrated health care provider-insurer, UPMC goes beyond patient care to provide insurance products and services to millions of members. Our team partners with UPMC and community network providers to deliver knowledge and expertise that provides the highest quality care at the most affordable price, supporting our members through service, communication, and more.
Fast Facts:
- We provide insurance products and services to over more than four million members.
- UPMC’s Insurance Services Division offers a full range of health insurance options including UPMC Health Plan, Workpartners, UPMC for Life, UPMC for You, UPMC for Kids, UPMC Community HealthChoices, and Community Care Behavioral Health.
- UPMC Health Plan is among the nation’s fastest-growing health plans.
Opportunities on Our Team
We’ve got a job that’s just right for you! UPMC Insurance Services Division team offers a vast array of career paths and opportunities, from career areas like customer service, data analytics, and information technology and even patient care roles like social work, nursing, and care management.
Whether in non-clinical or patient-facing roles, our team impacts patients and members by providing quality experiences before, during, and after their care, building relationships in a unique and meaningful way.
Recognized for Excellence
Be a part of an award-winning team! UPMC Insurance Services Division has been recognized for outstanding care and service with awards that include:
- U.S. News and World Report named UPMC for Life a “Best Insurance Company for Medicare Advantage” in Pennsylvania for 2024.
- The Human Rights Campaign Foundation has named UPMC Health Plan an “Equality 100 Leader in LGBTQ+ Workplace Inclusion” for 2023–2024.
- UPMC for Life ranked #1 in Customer Satisfaction* among Medicare Advantage Plans in Pennsylvania by J.D. Power.
- The Ethisphere Institute named UPMC as one of the World’s Most Ethical Companies for the sixth consecutive year.
*Results are based on award-eligible plans in Pennsylvania by J.D. Power. For J.D. Power 2024 award information visit, jdpower.com/awards.
Jump-Start Your Career
Looking to launch a career with longevity and opportunity? With countless entry-level opportunities for recent graduates, along with tools and resources that empower you as you learn and grow, UPMC Insurance Services Division is the perfect place to get a career started.
Interested in taking your career to new heights? Our career paths and advancement opportunities will provide you with chances to achieve your goals at every step.
BENEFITS AND LIFE AT UPMC
We know that you have many options when choosing where to build your career. So why choose UPMC? We can think of a few reasons.
Work-Life Balance
Finding the ideal balance to manage the important elements in your life.
Development & Opportunities
Enhancing your career through continued learning opportunities and/or advancement.
Compensation
Receiving competitive pay for the work that you do – base pay, merit, and premium pay.
Performance & Recognition
Rewarding performance that supports the goals and mission of UPMC.
Benefits
Providing assistance and security to meet the current and future needs of you and your family.
Work-Life Balance
Finding the ideal balance to manage the important elements in your life.
Development & Opportunities
Enhancing your career through continued learning opportunities and/or advancement.
Compensation
Receiving competitive pay for the work that you do – base pay, merit, and premium pay.
Performance & Recognition
Rewarding performance that supports the goals and mission of UPMC.
Benefits
Providing assistance and security to meet the current and future needs of you and your family.
Benefits that Matter to You
We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.
- Earn over 5 weeks of paid time off every year
- Affordable medical, dental & vision coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-paid life insurance
Benefits that Matter to You
We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.
- Earn over 5 weeks of paid time off every year
- Affordable medical, dental & vision coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-paid life insurance
Benefits that Matter to You
We’re committed to providing our employees with benefits that meet their needs and support their well-being in all areas of life.
- Earn over 5 weeks of paid time off every year
- Affordable medical, dental & vision coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-paid life insurance
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Two weeks of paid parental leave
- Family planning resources
- Tuition assistance for dependents
- Comprehensive health care for dependents
- Emergency child and elder care options
- Flexible work arrangements
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Two weeks of paid parental leave
- Family planning resources
- Tuition assistance for dependents
- Comprehensive health care for dependents
- Emergency child and elder care options
- Flexible work arrangements
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Flexibility to choose the shifts and work arrangements work best for your lifestyle
- Two weeks of paid parental leave
- Family planning resources
- Comprehensive health care for dependents
- Emergency child and elder care options
A Culture That Cares
At UPMC, you can find a home among people who share your passions and care about who you are.
- Employee resource groups
- Awards for champions of dignity & respect
- Center for engagement & inclusion
- Programs for veteran engagement
A Culture That Cares
At UPMC, you can find a home among people who share your passions and care about who you are.
- Employee resource groups
- Awards for champions of dignity & respect
- Center for engagement & inclusion
- Programs for veteran engagement
A Culture That Cares
UPMC is a place where you can find a home, no matter your gender, race, sexual orientation, age, or culture, and where you can meet people who share your passions and care about you.
- Employee resource groups
- Awards for champions of dignity & respect
- Center for Engagement & Inclusion
- Programs for Veteran Engagement
Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Up to $6,000 of annual tuition assistance
- Ongoing learning via LinkedIn Learning
- Accelerated career pathways for growth
- Robust instructor-led education and learning pathways
Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Up to $6,000 of annual tuition assistance
- Ongoing learning via LinkedIn Learning
- Accelerated career pathways for growth
- Robust instructor-led education and learning pathways
Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Unlimited educational possibilities, including no-cost BSN and MSN programs
- Robust career ladders for every nurse – no matter your specialty, location, or career stage
- Up to $6,000 of annual tuition assistance
- Ongoing learning opportunities
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 100,000 employees
- 40+ hospitals and 800+ doctors’ offices and outpatient sites
- Dozens of career ladders to climb
- International locations
- State-of-the-art technology
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 100,000 employees
- 40+ hospitals and 800+ doctors’ offices and outpatient sites
- Dozens of career ladders to climb
- International locations
- State-of-the-art technology
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 100,000 employees
- 40+ hospitals and 800+ doctors’ offices and outpatient sites
- International locations
- State of-the-art technology
Read More about Nursing at UPMC

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Since growing up in Syria, Jouli H.’s story has been one that inspires all of us to remember how empowerment can truly change someone’s life.

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In UPMC Insurance Services Division, analysts work to understand, innovate, and improve the products and services UPMC provides.
Eddie S. shares how his passion for football, fishing, and friendship shapes his life and his career with UPMC Health Plan.
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