Clinical Quality & Patient Safety

• Collaborates with medical staff to monitor patient outcomes and set clinical quality priorities.
• Recommends and implements professional improvements and unit-based patient safety initiatives.
• Monitors dashboard indicators and develops action plans to address concerns and improve quality.
• Utilizes research and evidence-based practice to enhance clinical care.
• Shares successful improvement strategies across units or the system.
• Analyzes nurse and patient satisfaction data and creates action plans as needed.
• Encourages staff nurse involvement in evidence-based practice and quality initiatives.

Team Building & Communication

• Builds strong internal and external relationships through mentoring and positive communication.
• Resolves conflicts effectively and fosters trust through transparency and active listening.
• Plans department schedules collaboratively to support safety and healthy lifestyles.
• Communicates clearly and engagingly across various media.
• Coaches staff on cultural diversity and addresses workplace issues like horizontal violence.
• Promotes an inclusive environment that values diversity among staff, physicians, patients, and communities.

Leadership & Change Management

• Creates and communicates a shared vision using critical thinking and data analysis.
• Engages staff and stakeholders in developing unit/department goals within a shared governance model.
• Leads complex change initiatives and supports staff through transitions.
• Adapts interpersonal styles to gain acceptance and support for ideas.
• Participates in professional and advocacy organizations to influence the external environment.

Patient-Centered Care & Resource Management

• Promotes patient-centered decisions within the framework of Relationship Based Care.
• Ensures nursing practice aligns with clinical standards and regulatory guidelines.
• Applies national best practices and evidence-based care to foster excellence.
• Encourages interdisciplinary collaboration through committee participation.
• Sets priorities for clinical, financial, and human resources aligned with organizational goals.
• Manages department budget responsibly and ensures efficient resource use, including staffing.

Staff Development & Education

• Sets high performance standards and fosters a culture of inquiry and professional growth.
• Develops staff through innovative orientation, continuing education, and specialty certification.
• Creates a best practice environment for student and new nurse development.
• Actively recruits nursing students by offering exceptional clinical experiences.
• Supports shared governance and uses staff feedback to improve care and work practices.

Clinician Leadership & Competency Development

• Leads and mentors Clinicians to strengthen leadership and communication skills.
• Supports Clinicians in managing direct reports, including performance reviews and recruitment.
• Assists in planning and verifying competency assessments for direct care providers and staff.