Assistant Administrator
The UPMC Heart and Vascular Institute is seeking an Assistant Administrator to provide operational and administrative leadership for Outpatient Adult Cardiology services across Southwestern Pennsylvania. This role is responsible for overseeing daily outpatient clinic operations, patient access initiatives, provider template management, strategy development for virtual care clinic, and coordinate services across multidisciplinary Heart & Vascular Institute clinics and other duties. The position is based at UPMC Presbyterian Hospital with regular travel to affiliated outpatient sites, including approximately two days per week throughout Allegheny County. The preferred candidate will have Outpatient Operations experience.
Responsibilities:
- Supervise and oversee the Department budgets (i.e., clinical practice plan, hospital, SOM, and research) with senior management staff of the Department and report to the Executive Administrator on expenses and revenues on a monthly basis to monitor and analyze performance against goals.
- Must posses thorough knowledge of grand procedures in order to advise faculty members regarding application for and administrators of grants.
- Assist and advise the Executive Administrator in the areas of research support, financial coordination, long-range planning and daily operations.
- Develop and recommend policy for the Department.
- Monitor the Department’s operating statistics and referral patterns to isolate trends and changes, thus insuring that the Department is maintaining its place and competitive edge, as well as identifying new market areas.
- Serve as liaison and conduit for PSD, UPMC, and School of Medicine departments and resources. Identify and champion integration activities that result in reduced duplication of effort and maximization of resources.
- Work with the Executive Administrator and the faculty to develop the strategic direction and implement short and long-term goals for the Department which may include PSD, UPMC, and School of Medicine.
- Maintain a current knowledge of all types of health care organizations; including health maintenance organizations, preferred provider organizations, and provider-sponsored organizations.
- Prepare reports on the financial status of departmental and research funds.
- Coordinate activity of a variety of faculty committees including, but not limited to, PSD, UPMC, Hospitals, CEO, CFO, and other senior leadership.
- Oversee the management of off-site satellite offices, which include operational responsibilities, facilities management, recruiting, and physician relations.
- Serve as the departmental representative to the various medical school committees and demonstrate familiarity with the University and Hospitals policies.
- Coordinate and assist in the recruitment of faculty members which may include due diligence, practice valuations, pro forma financial projections, contracts negotiations, VISA issues, and evaluations of staffing levels.
- Ensure appropriate and high quality staffing of the department. Supervise departmental staff either directly or indirectly.
- Liaison for construction, renovation projects and building utilization. Assess existing needs and plan for new programs in order to meet the technical needs of the research instructional and at times, clinical programs.
- Serve as departmental representative in formal legal matters and interact with attorneys on issues related to billing and third party payers, risk management, employment and human resources grievances, and any other type of complaint filed against the department in a court of law.
- Determine the effectiveness of current departmental procedures and plans.
- Review, evaluate and provide recommendations on all practice acquisitions and valuations of potential and new faculty physicians/groups.
- Develop and implement new systems for efficient and improved utilization of operations.
- Monitor changes in federal and state law that relates to reimbursement and the impact of such on the Department.
- Supervise the development of grant funded and clinical trial proposals in the administration of departmental funds derived from research grant monies.
- Must be able to work with faculty committees and provide staff assistance as needed for the development and implementation of those policies and directives that are generated by faculty committees.
- Manage the activities of the medical residency coordinator(s).
- Maintain a current and in-depth knowledge of resource based relative value scale and its impact in the operations of the Department.
Qualifications:
- Bachelor’s Degree in Health Care Administration, Business Administration, Finance, Accounting or related field / 8 years of experience / 4 years in a management capacity
- OR- Bachelor’s Degree in Health Care Administration, Business Administration, Finance, Accounting or related field / FMR Program Graduate / 6 years of experience / 4 years in a management capacity
- OR- Master’s Degree in Health Care Administration, Business Administration, Finance, Accounting or related field / 6 years of experience / 4 years in a management capacity
- OR- Master’s Degree in Health Care Administration, Business Administration, Finance, Accounting or related field / Fellowship Program Graduate / 4 years of experience / 4 years in a management capacity
- Experience in health care setting, emphasizing accounting systems, knowledge of third party billing and reimbursement mechanisms, grant and contract administration, financial reporting, internal controls, operational management, information systems, and business planning are required.
- Ability to work collaboratively with physicians, staff, CEO, CFO, corporate, university, hospital administration, and other senior leadership.
- Knowledge of applicable federal, state, and local laws as they pertain to physician BU management, preferred.
- Prior experience in an academic medical setting, preferred.
- Prior experience in specialty administration, preferred.
Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
CAREER GROWTH
Grow Your Nursing Career
Spanning over 20 clinical specialties and more than 50 unique nursing roles, every nurse at UPMC can achieve and advance their goals with the My Nursing Career Ladder. Whether you’re looking to progress to an elevated role or continue your education, UPMC equips nurses with the resources, feedback, leadership, and benefits to help you succeed and achieve your career goals. Here’s how a few nurses have grown their careers through the years at UPMC:
Clyde C.
As a Professional Staff Nurse, Expert at UPMC Muncy, Clyde is a great example of someone who has taken advantage of UPMC’s My Nursing Career Ladder to grow his career while remaining in the same hospital location.
Clyde’s Career Journey:
⦁ 2017: Professional Staff Nurse – UPMC Muncy
⦁ 2021: Sr. Professional Staff Nurse – UPMC Muncy
⦁ 2022: Sr. Professional Staff Nurse II – UPMC Muncy
⦁ 2022-present: Professional Staff Nurse, Expert – UPMC Muncy

Michelle B.
In her current role as a Professional Staff Nurse, Expert at UPMC Presbyterian, Michelle cares for patients with chronic and ongoing health issues as part of a Medical-Surgical unit. Michelle enjoys the daily change that Med-Surg nursing brings, and has found a career path that is interesting, meaningful, and full of opportunity.
Michelle’s Career Journey:
⦁ 2019: Staff Nurse – UPMC Presbyterian
⦁ 2020: Professional Staff Nurse – UPMC Presbyterian
⦁ 2021: Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2021: Sr. Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2022: Sr. Professional Staff Nurse II, BSN – UPMC Presbyterian
⦁ 2023: Professional Staff Nurse, BSN, Expert – UPMC Presbyterian

INSURANCE SERVICES DIVISION OF UPMC
Advance Your Future
A career with UPMC means more than just caring for patients – when you’re a part of UPMC Insurance Services Division, it means caring for more than four million insurance members, too. UPMC Insurance Services Division offers a full range of health insurance products and services to our network across the country, providing peace of mind, better health, and financial security to our members, along with limitless career opportunities and a rewarding mission to those on our team.
About UPMC Insurance Services Division
As an integrated health care provider-insurer, UPMC goes beyond patient care to provide insurance products and services to millions of members. Our team partners with UPMC and community network providers to deliver knowledge and expertise that provides the highest quality care at the most affordable price, supporting our members through service, communication, and more.
Fast Facts:
- We provide insurance products and services to over more than four million members.
- UPMC’s Insurance Services Division offers a full range of health insurance options including UPMC Health Plan, Workpartners, UPMC for Life, UPMC for You, UPMC for Kids, UPMC Community HealthChoices, and Community Care Behavioral Health.
- UPMC Health Plan is among the nation’s fastest-growing health plans.
Opportunities on Our Team
We’ve got a job that’s just right for you! UPMC Insurance Services Division team offers a vast array of career paths and opportunities, from career areas like customer service, data analytics, and information technology and even patient care roles like social work, nursing, and care management.
Whether in non-clinical or patient-facing roles, our team impacts patients and members by providing quality experiences before, during, and after their care, building relationships in a unique and meaningful way.
Recognized for Excellence
Be a part of an award-winning team! UPMC Insurance Services Division has been recognized for outstanding care and service with awards that include:
- U.S. News and World Report named UPMC for Life a “Best Insurance Company for Medicare Advantage” in Pennsylvania for 2024.
- The Human Rights Campaign Foundation has named UPMC Health Plan an “Equality 100 Leader in LGBTQ+ Workplace Inclusion” for 2023–2024.
- UPMC for Life ranked #1 in Customer Satisfaction* among Medicare Advantage Plans in Pennsylvania by J.D. Power.
- The Ethisphere Institute named UPMC as one of the World’s Most Ethical Companies for the sixth consecutive year.
*Results are based on award-eligible plans in Pennsylvania by J.D. Power. For J.D. Power 2024 award information visit, jdpower.com/awards.
Jump-Start Your Career
Looking to launch a career with longevity and opportunity? With countless entry-level opportunities for recent graduates, along with tools and resources that empower you as you learn and grow, UPMC Insurance Services Division is the perfect place to get a career started.
Interested in taking your career to new heights? Our career paths and advancement opportunities will provide you with chances to achieve your goals at every step.
BENEFITS AND LIFE AT UPMC
We know that you have many options when choosing where to build your career. So why choose UPMC? We can think of a few reasons.
Work-Life Balance
Finding the ideal balance to manage the important elements in your life.
Development & Opportunities
Enhancing your career through continued learning opportunities and/or advancement.
Compensation
Receiving competitive pay for the work that you do – base pay, merit, and premium pay.
Performance & Recognition
Rewarding performance that supports the goals and mission of UPMC.
Benefits
Providing assistance and security to meet the current and future needs of you and your family.
Work-Life Balance
Finding the ideal balance to manage the important elements in your life.
Development & Opportunities
Enhancing your career through continued learning opportunities and/or advancement.
Compensation
Receiving competitive pay for the work that you do – base pay, merit, and premium pay.
Performance & Recognition
Rewarding performance that supports the goals and mission of UPMC.
Benefits
Providing assistance and security to meet the current and future needs of you and your family.
Benefits that Matter to You
We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.
- Earn over 5 weeks of paid time off every year
- Affordable medical, dental & vision coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-paid life insurance
Benefits that Matter to You
We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.
- Earn over 5 weeks of paid time off every year
- Affordable medical, dental & vision coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-paid life insurance
Benefits that Matter to You
We’re committed to providing our employees with benefits that meet their needs and support their well-being in all areas of life.
- Earn over 5 weeks of paid time off every year
- Affordable medical, dental & vision coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-paid life insurance
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Two weeks of paid parental leave
- Family planning resources
- Tuition assistance for dependents
- Comprehensive health care for dependents
- Emergency child and elder care options
- Flexible work arrangements
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Two weeks of paid parental leave
- Family planning resources
- Tuition assistance for dependents
- Comprehensive health care for dependents
- Emergency child and elder care options
- Flexible work arrangements
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Flexibility to choose the shifts and work arrangements that work best for your lifestyle
- Two weeks of paid parental leave
- Family planning resources
- Comprehensive health care for dependents
- Emergency child and elder care options
A Culture That Cares
At UPMC, you can find a home among people who share your passions and care about who you are.
- Employee resource groups
- Awards for champions of dignity & respect
- Center for Workplace Culture and Engagement
- Programs for veteran engagement
A Culture That Cares
At UPMC, you can find a home among people who share your passions and care about who you are.
- Employee resource groups
- Awards for champions of dignity & respect
- Center for Workplace Culture and Engagement
- Programs for veteran engagement
A Culture That Cares
UPMC is a place where you can find a home, no matter your gender, race, sexual orientation, age, or culture, and where you can meet people who share your passions and care about you.
- Employee resource groups
- Awards for champions of dignity & respect
- Center for Workplace Culture and Engagement
- Programs for Veteran Engagement
Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Up to $6,000 of annual tuition assistance
- Ongoing learning via LinkedIn Learning
- Accelerated career pathways for growth
- Robust instructor-led education and learning pathways
Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Up to $6,000 of annual tuition assistance
- Ongoing learning via LinkedIn Learning
- Accelerated career pathways for growth
- Robust instructor-led education and learning pathways
Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Unlimited educational possibilities, including no-cost BSN and MSN programs
- Robust career ladders for every nurse – no matter your specialty, location, or career stage
- Up to $6,000 of annual tuition assistance
- Ongoing learning opportunities
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 100,000 employees
- 40+ hospitals and 800+ doctors’ offices and outpatient sites
- Dozens of career ladders to climb
- International locations
- State-of-the-art technology
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 100,000 employees
- 40+ hospitals and 800+ doctors’ offices and outpatient sites
- Dozens of career ladders to climb
- International locations
- State-of-the-art technology
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 100,000 employees
- 40+ hospitals and 800+ doctors’ offices and outpatient sites
- International locations
- State of-the-art technology
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