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Sr. Director, Environmental Services – UPMC Presbyterian

Job ID: 260000GE
Status: Full-Time
Regular/Temporary: Executive
Shift: Day Job
Work Arrangement: On-siteWork Arrangement information
Facility: UPMC Presbyterian
Department: Environmental Srvs
Location: 200 Lothrop Street, Pittsburgh, PA
Union Position: No
Salary Range: $ 0.0-0.0 USD

Join a world-class healthcare organization where your leadership will help shape an exceptional patient and employee experience every day.

UPMC Presbyterian, the flagship hospital of the UPMC system located in Oakland, Pittsburgh, is seeking a dynamic and experienced Sr. Director of Environmental Services to lead our Environmental and Housekeeping operations at UPMC Presbyterian, UPMC Montefiore, and the new Kamin Tower at UPMC Presbyterian. 

In this leadership role, you will oversee environmental services for UPMC Presbyterian as well as several off-site facilities, ensuring the highest standards of cleanliness, safety, and patient satisfaction. You’ll have the opportunity to make a meaningful impact by creating a clean, safe, and welcoming environment for patients, staff, and visitors while driving operational excellence and fostering a culture of service and accountability.

This is a Monday through Friday daylight position, but flexibility is essential—our ideal candidate is prepared to adjust hours and provide leadership across all shifts as needed to support our hospital operations.

About The Kamin Tower

The Kamin Tower at UPMC Presbyterian (opening in January 2027) is shaping the future of hospital care — and the dedicated teams that support the environment are essential to that mission. A state-of-the-art building designed with safety, efficiency, and comfort of employees, patients, and visitors in mind, the tower offers a modern workplace where every employee can do their best work, every day. 

Standing at 17 stories and one million square feet, the tower includes thoughtfully designed rooftop gardens, flexible outdoor spaces, and 636 all private patient rooms with the latest in patient care technology. Whether you’re maintaining a safe and welcoming environment or keeping essential systems and equipment running, you’re contributing to the healing experience of every patient and family who walks through the doors.  

This is more than a place to work; it’s an opportunity to shape the future of health care while making a lasting impact on the Pittsburgh community. 

Job Responsibilities:

•    Direct and oversee all Environmental Services functions and related facilities.
•    Develop, review and revise the departmental organization structure to ensure maximum effectiveness.
•    Oversee personnel practices including recruitment, orientation, training, retention and performance management of staff within the department according to departmental and hospital policy.
•    Direct record-keeping functions to assure timely and accurate financial and personnel reports.
•    Communicate with staff to keep them abreast of policy changes, new procedures, standards of performance, and departmental/UPMC activities.
•    Plan and monitor work performed by outside contractors to ensure that the work is completed properly, on schedule, and meets required standards.
•    Serve on committees as outlined in the Administrative Policies and Procedures, i.e. Infection Control Committee, Environmental Safety Committee, Environmental Services Product Acquisition and Management Committee (System-Wide), and UPMC Management Forum.
•    Ensure compliance with state, federal and other regulatory requirements and guidelines.
•    Monitor the department’s responsibilities regarding the transport and disposal of infectious and solid waste.
•    Keep abreast of information regarding laws and regulations governing the disposal of bio-hazardous and chemotherapeutic waste.
•    Provide follow up on all incidents of improper waste disposal by written documentation and in conjunction with Safety Manager of hospital.
•    Compile and submit all reports pertaining to the regulated medical waste and waste management program as required by regulation.

•    Lead and manage direct reports and dotted line reports to create a high-performance culture while mentoring and providing guidance to continually develop all team members.
•    Develop and execute a comprehensive plan to optimize department efficiency.
•    Design and develop jobs and assignments for housekeeping, meeting set-ups, waste management, and clerical functions with consideration of the size and physical layout of the facility and task frequencies required.
•    Prepare operational and capital budgets for the department as well as monthly and annual financial reports, as required.
•    Evaluate, select, inventory and procure the necessary supplies, equipment, etc., in order to effectively carry out the department’s functions.
•    Incorporate PAM initiatives into department functions in a timely manner.
•    Oversee the quality of all functions rendered by the Environmental Services Department to ensure customer satisfaction, infection control and cleanliness standards are met and/or exceeded.
•    Consult with Administration and management peers regarding the functions of the department in their areas of responsibility to ensure customer satisfaction.
•    Design, implement and/or manage hospital and department Continuous Quality Improvement and quality assessment systems to ensure the effectiveness of all functions of the department.
•    Ensure that the department provides timely response to service requests so that quality is maintained throughout all facilities.
•    Investigate and respond to complaints as necessary and take appropriate action to correct problems.

Qualifications:

  • Master’s degree preferred, Bachelor’s degree required.
  • 6 years of relevant healthcare/environmental services experience required
  • 5 years relevant leadership experience required.

CAREER GROWTH

Grow Your Nursing Career

Spanning over 20 clinical specialties and more than 50 unique nursing roles, every nurse at UPMC can achieve and advance their goals with the My Nursing Career Ladder. Whether you’re looking to progress to an elevated role or continue your education, UPMC equips nurses with the resources, feedback, leadership, and benefits to help you succeed and achieve your career goals. Here’s how a few nurses have grown their careers through the years at UPMC:

Clyde C.

As a Professional Staff Nurse, Expert at UPMC Muncy, Clyde is a great example of someone who has taken advantage of UPMC’s My Nursing Career Ladder to grow his career while remaining in the same hospital location.

Clyde’s Career Journey:

⦁ 2017: Professional Staff Nurse – UPMC Muncy
⦁ 2021: Sr. Professional Staff Nurse – UPMC Muncy
⦁ 2022: Sr. Professional Staff Nurse II – UPMC Muncy
⦁ 2022-present: Professional Staff Nurse, Expert – UPMC Muncy

Male nurse stands in front of hospital, smiling at the camera.

Michelle B.

In her current role as a Professional Staff Nurse, Expert at UPMC Presbyterian, Michelle cares for patients with chronic and ongoing health issues as part of a Medical-Surgical unit. Michelle enjoys the daily change that Med-Surg nursing brings, and has found a career path that is interesting, meaningful, and full of opportunity.

Michelle’s Career Journey:

⦁ 2019: Staff Nurse – UPMC Presbyterian
⦁ 2020: Professional Staff Nurse – UPMC Presbyterian
⦁ 2021: Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2021: Sr. Professional Staff Nurse, BSN – UPMC Presbyterian
⦁ 2022: Sr. Professional Staff Nurse II, BSN – UPMC Presbyterian
⦁ 2023: Professional Staff Nurse, BSN, Expert – UPMC Presbyterian

Michelle, a blonde nurse, smiles at the camera outside of a hospital setting.

INSURANCE SERVICES DIVISION OF UPMC

Advance Your Future

A career with UPMC means more than just caring for patients – when you’re a part of UPMC Insurance Services Division, it means caring for more than four million insurance members, too. UPMC Insurance Services Division offers a full range of health insurance products and services to our network across the country, providing peace of mind, better health, and financial security to our members, along with limitless career opportunities and a rewarding mission to those on our team.

About UPMC Insurance Services Division

As an integrated health care provider-insurer, UPMC goes beyond patient care to provide insurance products and services to millions of members. Our team partners with UPMC and community network providers to deliver knowledge and expertise that provides the highest quality care at the most affordable price, supporting our members through service, communication, and more.

Fast Facts:

  • We provide insurance products and services to over more than four million members.
  • UPMC’s Insurance Services Division offers a full range of health insurance options including UPMC Health Plan, Workpartners, UPMC for Life, UPMC for You, UPMC for Kids, UPMC Community HealthChoices, and Community Care Behavioral Health.
  • UPMC Health Plan is among the nation’s fastest-growing health plans.

Opportunities on Our Team

We’ve got a job that’s just right for you! UPMC Insurance Services Division team offers a vast array of career paths and opportunities, from career areas like customer service, data analytics, and information technology and even patient care roles like social work, nursing, and care management.

Whether in non-clinical or patient-facing roles, our team impacts patients and members by providing quality experiences before, during, and after their care, building relationships in a unique and meaningful way.

Recognized for Excellence

Be a part of an award-winning team! UPMC Insurance Services Division has been recognized for outstanding care and service with awards that include:

  1. U.S. News and World Report named UPMC for Life a “Best Insurance Company for Medicare Advantage” in Pennsylvania for 2024.
  2. The Human Rights Campaign Foundation has named UPMC Health Plan an “Equality 100 Leader in LGBTQ+ Workplace Inclusion” for 2023–2024.
  3. UPMC for Life ranked #1 in Customer Satisfaction* among Medicare Advantage Plans in Pennsylvania by J.D. Power.
  4. The Ethisphere Institute named UPMC as one of the World’s Most Ethical Companies for the sixth consecutive year.

*Results are based on award-eligible plans in Pennsylvania by J.D. Power. For J.D. Power 2024 award information visit, jdpower.com/awards.

Jump-Start Your Career

Looking to launch a career with longevity and opportunity? With countless entry-level opportunities for recent graduates, along with tools and resources that empower you as you learn and grow, UPMC Insurance Services Division is the perfect place to get a career started.

Interested in taking your career to new heights? Our career paths and advancement opportunities will provide you with chances to achieve your goals at every step.

BENEFITS AND LIFE AT UPMC

Why Work Here

We know that you have many options when choosing where to build your career. So why choose UPMC? We can think of a few reasons.

Work-Life Balance

Finding the ideal balance to manage the important elements in your life.

Development & Opportunities

Enhancing your career through continued learning opportunities and/or advancement.

Compensation

Receiving competitive pay for the work that you do – base pay, merit, and premium pay.

Performance & Recognition

Rewarding performance that supports the goals and mission of UPMC.

Benefits

Providing assistance and security to meet the current and future needs of you and your family.

Work-Life Balance

Finding the ideal balance to manage the important elements in your life.

Development & Opportunities

Enhancing your career through continued learning opportunities and/or advancement.

Compensation

Receiving competitive pay for the work that you do – base pay, merit, and premium pay.

Performance & Recognition

Rewarding performance that supports the goals and mission of UPMC.

Benefits

Providing assistance and security to meet the current and future needs of you and your family.

Benefits that Matter to You

We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.

  • Earn over 5 weeks of paid time off every year
  • Affordable medical, dental & vision coverage
  • Student loan assistance and tuition reimbursement options
  • Earn up to 8% of your eligible pay in retirement contributions from UPMC
  • Employer-paid life insurance

Benefits that Matter to You

We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.

  • Earn over 5 weeks of paid time off every year
  • Affordable medical, dental & vision coverage
  • Student loan assistance and tuition reimbursement options
  • Earn up to 8% of your eligible pay in retirement contributions from UPMC
  • Employer-paid life insurance

Benefits that Matter to You

We’re committed to providing our employees with benefits that meet their needs and support their well-being in all areas of life.

  • Earn over 5 weeks of paid time off every year
  • Affordable medical, dental & vision coverage
  • Student loan assistance and tuition reimbursement options
  • Earn up to 8% of your eligible pay in retirement contributions from UPMC
  • Employer-paid life insurance

Support for You – and Your Family

Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

  • Two weeks of paid parental leave
  • Family planning resources
  • Tuition assistance for dependents
  • Comprehensive health care for dependents
  • Emergency child and elder care options
  • Flexible work arrangements

Support for You – and Your Family

Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

  • Two weeks of paid parental leave
  • Family planning resources
  • Tuition assistance for dependents
  • Comprehensive health care for dependents
  • Emergency child and elder care options
  • Flexible work arrangements

Support for You – and Your Family

Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.

  • Flexibility to choose the shifts and work arrangements that work best for your lifestyle
  • Two weeks of paid parental leave
  • Family planning resources
  • Comprehensive health care for dependents
  • Emergency child and elder care options

A Culture That Cares

At UPMC, you can find a home among people who share your passions and care about who you are.

A Culture That Cares

At UPMC, you can find a home among people who share your passions and care about who you are.

A Culture That Cares

UPMC is a place where you can find a home, no matter your gender, race, sexual orientation, age, or culture, and where you can meet people who share your passions and care about you.

Tools to Reach Your Potential

Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

  • Up to $6,000 of annual tuition assistance
  • Ongoing learning via LinkedIn Learning
  • Accelerated career pathways for growth
  • Robust instructor-led education and learning pathways

Tools to Reach Your Potential

Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

  • Up to $6,000 of annual tuition assistance
  • Ongoing learning via LinkedIn Learning
  • Accelerated career pathways for growth
  • Robust instructor-led education and learning pathways

Tools to Reach Your Potential

Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

  • Unlimited educational possibilities, including no-cost BSN and MSN programs
  • Robust career ladders for every nurse – no matter your specialty, location, or career stage
  • Up to $6,000 of annual tuition assistance
  • Ongoing learning opportunities

Expansive Opportunity

Where do you want to go with your career? Wherever it is, UPMC can take you there.

Expansive Opportunity

Where do you want to go with your career? Wherever it is, UPMC can take you there.

Expansive Opportunity

Where do you want to go with your career? Wherever it is, UPMC can take you there.

* Note: Benefits described may not be applicable to all staff.

Read More about Nursing at UPMC

Kendra wears blue scrubs at a hospital desk, looks at camera with a soft smile on her face.

After working as a nursing assistant for 16 years, Kendra took the leap to go back to nursing school and become an RN.

Collage of four photos of medical-surgical nurses, all smiling.

We asked our nurses to shed some light on what Med-Surg nursing means to them. Get to know Med-Surg nursing – in four words – from UPMC nurses!

Collage of four photos of medical-surgical nurses, all smiling.

Starting her career in Environmental Services, Leah shares how she fell in love with health care and became a nurse.

Read More about UPMC Insurance Services Division

Collage of four photos of medical-surgical nurses, all smiling.

In UPMC Insurance Services Division, analysts work to understand, innovate, and improve the products and services UPMC provides.

Young man smiles at camera in a studio setting.

Eddie S. shares how his passion for football, fishing, and friendship shapes his life and his career with UPMC Health Plan.

Veteran outside hiking.

We asked our nurses to shed some light on what Med-Surg nursing means to them. Get to know Med-Surg nursing – in four words – from UPMC nurses!

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Curious about the culture, roles, and people here at UPMC? The UPMC Careers blog is a great place to read more employee stories, get career tips, and learn about the passions and perspectives of folks who make up our UPMC team.

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